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Sales Operations Support Advisor Lynk

2 maanden geleden


Maastricht, Nederland Manpower Voltijd
Bedrijfsomschrijving
Lynk & Co is not just a car company. Sure, they make cars,but they also create better ways to own and use cars. Whether youbuy one, borrow one, or take out a subscription, you get a car withservices designed to make life easier. You will perform a varietyof back-office activities and handle escalations within theEngagement Center.

Workinghours
The working hours in this positionare divided in three shifts:
  • Morning Shift:10.00 to 15.00 hrs
  • Day Shift: 12.00 to 17.00hrs
  • Evening Shift: 15.00 to 19.00 hrs

Functieomschrijving
We arelooking for a Sales Operations Support Advisor to join a dynamicEngagement Center team in Maastricht. In this role at Lynk &Co, you will manage specialized back-office tasks such as claimmanagement, GDPR compliance, and escalations. With opportunitiesfor growth and process improvement, this position offers the chanceto make a real impact. Ideal candidates have strong communicationskills, at least a secondary education, and can speak the Englishlanguage. Join Lynk & Co in shaping a customer-centric,forward-thinking environment

Employment agency Manpower is looking for multipleSales Operations Support Advisors for Lynk & Co inMaastricht.

In this supportadvisor role, you will manage various specialized andadministrative back-end tasks related to order management,including payment process escalations, claim management, GDPRcompliance, order support, delivery bookings, returns, car swaps,compensations, and claims. You will act as a liaison betweenmultiple internal and external stakeholders, while activelyengaging in problem-solving and contributing to process improvementinitiatives.

What’s in itfor you
  • Gross salary between€15.59 and €18.79 per hour 
  • Reimbursementof travel costs of €0.23 per kilometer
  • Pensionaccrual via Manpower
  • Temporary employmentcontract (with the possibility of being offered a permanentcontract upon good performance)
  • Free access toE-learning platform Manpower Academy 
  • Part-time or Full-time job of 32 to 38 hours aweek

Functie-eisen
  • Preferably a secondary-level education or higher
  • Alternatively, several years of workexperience in similar customer-facing support roles
  • Preferably fluent in either Dutch, Swedish orFrench
  • Good knowledge of the English language(B1)
  • Familiar with customer engagementtools/systems and scheduling tools
  • Understandsand applies company values in daily interactions with colleaguesand customers
  • Availability of at least 28hours per week 

Do you meet the job requirements and are youinterested in this position? Apply today and Manpower will contactyou within two working days