Field Operations Planner

2 maanden geleden

Amsterdam, Nederland Quatt Voltijd

We’re dedicated to expediting the energy transition with sustainable home energy solutions accessible to all, aiming to assist 3 million households in making the transition by 2030. That’s why we're looking for a highly motivated and ambitious individual who's ready to roll up their sleeves and make a tangible impact on the climate change challenge we're tackling head-on. Are you ready to rise to the challenge?


We are looking for a versatile and highly motivated individual to join our Planning and Customer Logistics team. In this role, you will be responsible for ensuring the smooth and efficient scheduling of installation services and contributing to continuous process improvements. You'll be at the heart of our planning and scheduling operations, working closely with a diverse and cross-functional team to deliver exceptional customer experiences and support Quatt’s growth in both commercial and environmental impact.


  • Schedule and Optimize Installations: Plan and coordinate installation time slots, ensuring installer availability in each region aligns perfectly with customer preferences and needs.
  • Rescheduling and Problem-Solving: Proactively adjust schedules to accommodate any unforeseen changes or complications, maintaining flexibility while minimizing disruption to both customers and installers.
  • Customer and Installer Coordination: Liaise with installers and customers to provide clear communication and exceptional service, ensuring that both parties are informed and satisfied throughout the process.
  • Service and Complex Issue Scheduling: Handle the planning of more complex service visits and installations, coordinating with the necessary teams to ensure that all requirements are met efficiently.
  • Process Improvement and Feedback: Continuously assess and refine scheduling and planning processes. Provide feedback and collaborate with the software team to enhance our planning tools and systems.
  • Contribute to Company Growth: Play a key role in driving our mission of commercial and environmental success by ensuring customer satisfaction and operational efficiency.




  • 1-3 years of experience working with software tools (e.g., HubSpot, Zuper) for scheduling and logistics is preferred.
  • Strong organizational and multitasking skills, with the ability to adapt to changing situations quickly.
  • Excellent communication skills in Dutch and English, both written and verbal, with a customer-first mindset.
  • Collaborative team player with a proactive approach to problem-solving.


Why Qua

  • A competitive monthly salary, excluding holiday allowance (8%) that we pay on top of your monthly salary.

  • We like to see you We are flexible in when and where you work, but we encourage you to come to our vibrant office in Amsterdam multiple times a week.

  • Whenever you come to the office, we cover your travel costs, either by car or with an NS business card.

  • Recharge with 25 paid holiday days a year to contribute to our mission in a healthy way.

  • Work abroad for up to 1 month per year to visit family and friends and escape the Dutch weather.

  • We support your career growth and encourage all Quatters to pursue new learning and career opportunities within the company.

  • Join our authentic Quatt culture where you can truly be yourself and meet people from all over the world. We have over 30 nationalities working with us

  • Enjoy a healthy, vegetarian/vegan lunch at our office, freshly made by our in-house chef.

  • Have fun at our themed monthly Quatt drinks and seasonal parties.

  • Good people hire good people, so earn a €2,000 bonus by referring a friend as amazing as you.

Ready to change the future with us?

If what you've read excites you and you believe you're a great fit for our team, please apply below. Don't worry if you don't tick every box – at Quatt, we value performance over prejudice and always look further than just your resume. Join us in our mission to accelerate the transition to sustainable home energy for all


How to Apply

Submit your application below. Our Talent Acquisition team will review it and get back to you within 10 working days.


Next Steps

Our process typically includes three interviews, where we start with getting to know each other a bit better.


Questions?

If you have any questions about the role, feel free to reach out to ipek@quatt.io


Please note that we are not working with recruitment agencies at this time. Thank you for your understanding. Every resume we will get from an agency, will be treated as our own


We believe in diversity, inclusiveness and we want to give everyone a fair chance, therefore it's okay to not mention your gender, nationality and date of birth on your resume.


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