Senior Risk and Fraud Specialist

2 maanden geleden


Amsterdam, Nederland Recharge Voltijd

The role

As our Senior Risk and Fraud Specialist, you will contribute your expertise and experience in achieving the goals of the Risk and Fraud department.

You will be responsible for implementing the Risk and Fraud strategy and contributing to substantial progress to the roadmap with the Product Managers and the Director of Payments & Risk to drive innovation and new initiatives for the Fraud prevention platform and framework.

You will work with a team of Fraud Analysts, responsible for rules configuration, projects, performance monitoring and data analysis with a consistent focus on priorities, KPI's and execution of the strategy.

You will be a key linking pin between multiple internal teams and external suppliers. You will be accountable for the Fraud Ratio and Approval Rate, as well as share the accountability for the Fraud Chargeback result on the P&L.

Responsibilities and Duties

Strategy

Responsible for implementing a transition from use of external tools to an internal risk decisioning and management capability

Responsible for Recharge end-to-end Fraud prevention framework and process (purchase, chargeback defence and investigations)

Implement and execute the Fraud Risk strategy

Responsible for mitigating fraud and abuse

Work with cross-functional teams to deliver financial and customer experience-related goals by designing and implementing fraud prevention policies.

Execution

Lead initiatives to continuously improve Fraud- and Approval rates to drive commercial results

Identify root causes of problems related to Fraud prevention and take ownership to have the team work collaboratively toward solutions

Keep the chargebacks and notifications of fraud under control and out of the monitoring programs

Build compelling business cases to support new initiatives and get them prioritised on the roadmap

Monitor key metrics to derive insights and identify opportunities

Provide reviews on the performance to the Management Team

Analytical thinker that can interpret and manipulate data & experience with data visualisation tools (like Tableau and Power BI).

What you have

The ideal candidate has at least 5+ years of experience in fraud prevention or risk management

Knowledge of schemes’ fraud and chargeback regulations

Very strong analytical, quantitative and critical thinking skills

Ability and preference to take ownership, entrepreneurial, proactive with positive attitude, a self-starter who can manage multiple initiatives/priorities at once with a strong commercial sense

Team player with strong interpersonal, relationship-building, and stakeholder management skills

Excellent organizational and communication skills, attention to detail and analytical reasoning.

What we offer

30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam

Flexible working hours and an office overlooking the Amstel

Macbook Pro or Windows Laptop

Budget for noise-cancelling headphones, travel to and from the office, working-from-home and self-learning

Free healthy breakfast, lunch and snacks by our in-house chef

Free Dutch classes to help out with daily life in the Netherlands

Regular parties, celebrations and other events.



  • Amsterdam, Noord-Holland, Nederland Recharge Voltijd

    About the RoleWe are seeking a highly skilled and experienced Senior Risk and Fraud Prevention Specialist to join our team at Recharge. As a key member of our Risk and Fraud department, you will play a critical role in achieving our goals and driving innovation in fraud prevention.Key ResponsibilitiesImplement a transition from external tools to an internal...


  • Amsterdam, Noord-Holland, Nederland Recharge Voltijd

    {"Responsibilities": {"Strategy": ["Develop and implement a comprehensive risk management strategy to mitigate fraud and abuse", "Design and implement fraud prevention policies to drive commercial results", "Collaborate with cross-functional teams to deliver financial and customer experience-related goals"], "Execution": ["Lead initiatives to improve fraud...

  • Senior Manager, Fraud Risk

    3 weken geleden


    Amsterdam, Nederland Takeaway Voltijd

    Ready for a ChallengeThen Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of...

  • Fraud Risk Analyst

    5 uur geleden


    Amsterdam, Noord-Holland, Nederland Worldline Voltijd

    {"title": "Fraud Risk Internship Opportunity", "description": "About WorldlineWorldline is a leading digital payments company that empowers businesses to thrive in a rapidly changing world. With a strong presence in over 50 countries, we provide innovative payment solutions that enable millions of people and businesses to make seamless transactions.The...

  • Lead Fraud Risk Analyst

    3 weken geleden


    Amsterdam, Nederland Takeaway Voltijd

    Ready for a ChallengeThen Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of...

  • Fraud Risk Analyst

    5 uur geleden


    Amsterdam, Noord-Holland, Nederland Worldline Voltijd

    {"title": "Fraud Risk Analyst Opportunity", "content": "About WorldlineWorldline is a leading digital payments company, with a presence in over 50 countries and a team of 18,000 employees. Our technology enables millions of people and businesses to make secure payments every day.The OpportunityWe are seeking a Fraud Risk Analyst to join our team, who will be...


  • Amsterdam, Noord-Holland, Nederland Booking Voltijd

    Job Title: Senior Director Tech Risk OperationsAt Booking, we are seeking a highly experienced Senior Director to lead our Tech Risk Operations team. This role will be responsible for shaping our cybersecurity, safety, trust, and fraud risk management efforts.Key Responsibilities:Lead and develop a team of 70 full-time employees and work with an additional...


  • Amsterdam, Noord-Holland, Nederland G2A Voltijd

    G2A.COM stands as the premier marketplace for digital entertainment globally. Our platform has attracted over 30 million users from 180 nations, facilitating the purchase of more than 100 million digital products. This success is attributed to a diverse array of sellers offering over 75,000 digital codes, including games, software, gift cards, subscriptions,...


  • Amsterdam, Noord-Holland, Nederland AMEX Voltijd

    About the RoleWe are seeking a highly skilled Fraud Specialist Customer Service to join our team at American Express. As a Fraud Specialist Customer Service, you will play a critical role in protecting our customers from fraud and ensuring a seamless customer experience.Key ResponsibilitiesWork with customers to verify charges and take appropriate action to...

  • Fraud Prevention Specialist

    6 dagen geleden


    Amsterdam, Noord-Holland, Nederland G2A Voltijd

    About G2A.COMG2A.COM is a leading digital entertainment marketplace, where over 30 million customers from 180 countries have purchased more than 100 million digital items. Our platform offers a vast selection of digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and other digital entertainment products.We are a safe and secure...


  • Amsterdam, Noord-Holland, Nederland G2A Voltijd

    About G2A.COMG2A.COM is the world's largest marketplace for digital entertainment, where over 30 million people from 180 countries have purchased more than 100 million digital items. Our platform offers a rich selection of over 75,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment.We are a...

  • Fraud Prevention Specialist

    6 dagen geleden


    Amsterdam, Noord-Holland, Nederland G2A Voltijd

    About G2A.COMG2A.COM is a leading digital entertainment marketplace, serving over 30 million customers from 180 countries. Our platform offers a vast selection of digital items, with sellers from around the world presenting over 75,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and more.We pride ourselves on being a...


  • Amsterdam, Noord-Holland, Nederland American Express Voltijd

    About the RoleWe're seeking a highly skilled Fraud Specialist Customer Service Representative to join our team at American Express. As a key member of our customer service team, you will play a critical role in detecting and preventing fraud, while providing exceptional customer service to our clients.Key ResponsibilitiesWork with customers to verify charges...

  • Fraud Risk Analyst

    6 dagen geleden


    Amsterdam, Noord-Holland, Nederland G2A Voltijd

    G2A.COM stands as the premier global marketplace for digital entertainment, where over 30 million users from 180 nations have engaged in the purchase of more than 100 million digital products. Our platform features a diverse array of over 75,000 digital codes encompassing games, software, gift cards, subscriptions, downloadable content (DLC), in-game items,...

  • Risk & Fraude Analist

    3 maanden geleden


    Amsterdam West, Nederland Circus.nl Voltijd

    **Ben jij iemand die fraude wil tegengaan en sta je stevig in je schoenen ben je standv? Laat jij je graag verrassen, en haal je er voldoening uit om te zorgen dat wij niet onaangenaam verrast worden? Circus.nl zoekt iemand met lef, durf, moed en ervaring met Risk & fraude operaties, dan wel relevante overeenkomstige analytische business rollen. Je wordt...

  • Risk & Fraude Analist

    3 maanden geleden


    Amsterdam West, Nederland Circus Voltijd

    **Ben jij iemand die fraude wil tegengaan en sta je stevig in je schoenen? Laat jij je graag verrassen, en haal je er voldoening uit om te zorgen dat wij niet onaangenaam verrast worden? Circus.nl zoekt iemand met lef, durf, moed en ervaring met Risk & Fraude operaties, dan wel relevante overeenkomstige analytische business rollen. Je wordt onderdeel van een...


  • Amsterdam, Noord-Holland, Nederland G2A Voltijd

    G2A.COM stands as the premier marketplace for digital entertainment globally. Our platform boasts over 30 million users from 180 nations, who have collectively acquired more than 100 million digital products. The reason for our success? A diverse array of sellers worldwide offering an extensive selection of over 75,000 digital codes, including games,...


  • Amsterdam, Noord-Holland, Nederland G2A Voltijd

    {"h2": "About the Role", "p": "We are seeking a highly skilled Payment Risk Identification Manager to join our Payments & Fraud Prevention team at G2A.COM. As a key member of our team, you will be responsible for managing and cooperating with the team responsible for transaction processing and safety, motivating the team and taking care of its development....


  • Amsterdam, Nederland Jobs for Humanity Voltijd

    Job Description JOB DESCRIPTION FOR: Senior Director Tech Risk Operations  About Booking.comEstablished in 1996 in Amsterdam, Booking.com has grown from a small Dutch start-up to one of the largest ecommerce companies in the world. Booking.com is the largest business within Booking Holdings (NASDAQ: BKNG) and accounts for the vast majority of Booking...


  • Amsterdam, Noord-Holland, Nederland Belmont Lavan Ltd Voltijd

    Job DescriptionWe are seeking a highly skilled and experienced Senior Risk Management Specialist to join our team at Belmont Lavan Ltd.About the RoleThe successful candidate will be responsible for carrying out complex customer surveys for both private clients and business clients involving complex, multiple triggers. This may involve various risks, such as...