Dutch Customer Agent in Lisbon

1 maand geleden


Rotterdam, Nederland Cross Border Talents Voltijd

Are you a Dutch language wizard? Dive into a dynamic summer role with us and become our next Customer Agent Maestro

About Us:Step into the world of crafting game-changing customer experiences that drive global brand growth. With our blend of deep insights and cutting-edge technology, we're the architects behind integrated journeys that exceed expectations and scale effortlessly. Whether you're a startup or a global brand, we're the partner you've been searching for. Ready to redefine customer journeys? We've got you covered, no matter the complexity or scope.

Role Overview:As our Dutch Customer Agent, you'll be the voice of excellence, providing stellar service to our clients through phone, email, and chat channels. Collaborate closely with our internal teams to elevate the customer experience and contribute to ongoing process enhancements. This summer role is your ticket to making a meaningful impact and ensuring top-notch customer satisfaction.

Key Responsibilities:

  • Engage and Resolve: Take charge of inquiries and tasks from our main queue, chat, and email. You'll be the go-to person for addressing and resolving customer needs across various channels.
  • Customer Support: Deliver accurate and timely responses to customer questions, ensuring their concerns are addressed and resolved to their satisfaction.
  • Problem-Solving: When faced with customer complaints, listen attentively, empathize, and work towards finding the best resolution while maintaining a positive and professional demeanor.

Qualifications:

  • Dutch: C1/C2 proficiency
  • English: B2 proficiency

Why Join Us:

  • Attractive Salary: Competitive compensation packages that recognize and reward your skills and experience.
  • Performance Bonus: Opportunity to earn bonuses based on your contributions and achievements, fueling your drive to excel.
  • Meal Allowance: Benefit from a meal allowance to keep you fueled and focused throughout the day.
  • Transportation Allowance: Ease the cost of commuting with our transportation allowance, ensuring convenient and affordable travel.
  • Onsite Work Environment: You'll be part of a collaborative onsite team, fostering direct communication and synergy..
  • Relocation Package: We offer a relocation package to assist with the move and get you settled comfortably.

Ready to embark on this customer support adventure? Submit your application today, and let's create exceptional experiences together




  • Rotterdam, Nederland World Talent Selection Voltijd

    **World Talent Selection is an International Recruitment company based in Portugal. We specialize in recruiting Talent in the areas of Customer Service, Tourism and Secretariat in several markets.** - We Talent Spirit !_ You speak Dutch/Flemish and you have good knowledge in Application/Telecommunication ? We are recruiting **Customer Service for Parking...


  • Rotterdam, Nederland World Talent Selection Voltijd

    **World Talent Selection is an International Recruitment company based in Portugal. We specialize in recruiting Talent in the areas of Customer Service, Tourism and Secretariat in several markets.** - We Talent Spirit !_ You speak Dutch/Flemish and you have good knowledge in Application/Telecommunication ? We are recruiting **Customer Service for Parking...

  • Dutch Customer Delight

    4 weken geleden


    Rotterdam, Nederland World Talent Selection Voltijd

    **World Talent Selection is an International Recruitment company based in Portugal. We specialize in recruiting Talent in the areas of Customer Service, Tourism and Secretariat in several markets.**: - We Talent Spirit ! _ You speak Dutch/Flemish and you are a Social Media addict? We are recruiting **Customer Delight for Social Media - Dutch/Flemish...

  • Dutch Customer Delight

    2 dagen geleden


    Rotterdam, Nederland World Talent Selection Voltijd

    **World Talent Selection is an International Recruitment company based in Portugal. We specialize in recruiting Talent in the areas of Customer Service, Tourism and Secretariat in several markets.**: - We Talent Spirit ! _ You speak Dutch/Flemish and you are a Social Media addict? We are recruiting **Customer Delight for Social Media - Dutch/Flemish...

  • Customer Service Agent

    2 maanden geleden


    Rotterdam, Nederland Snaphunt Voltijd

    The OfferOpportunity within a company with a solid track record of performanceA role that offers a breadth of learning opportunitiesOpportunity to make a positive impactThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working...

  • Customer Service Agent

    1 week geleden


    Rotterdam, Zuid-Holland, Nederland Snaphunt Voltijd

    The OfferOpportunity within a company with a solid track record of performanceA role that offers a breadth of learning opportunitiesOpportunity to make a positive impactThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working...

  • Customer Service Agent

    1 week geleden


    Rotterdam, Zuid-Holland, Nederland EMS Electro Medical Systems GmbH Voltijd

    At EMS, we are the leading manufacturer of precise medical devices for dental prophylaxis, orthopedics, and urology. As a market leader in medical technology, we stand for quality, customer focus and innovation.The concept of Guided Biofilm Therapy (GBT) stands for the revolution in prophylaxis in the dental field. Our vision is not only the health of the...

  • Customer Care Agent

    1 week geleden


    Rotterdam, Nederland Charlie Temple Europe B.V. Voltijd

    Ben jij iemand die waarde hecht aan klanttevredenheid? En lijkt het jou leuk om te werken voor een enthousiast e-commerce bedrijf? Dan hebben wij de perfecte vacature voor jou! Charlie Temple is op zoek naar een **Customer Care Agent (32 tot 40 uur per week)** met een klantgerichte mindset om ons team te versterken. Als Customer Care Agent ben jij het...

  • Customer Care Agent

    3 weken geleden


    Rotterdam, Nederland Bluepeaks Voltijd

    Wat ga je doen: Expeditors, een wereldwijde speler in de logistieke oplossingen, zoekt een enthousiaste en toegewijde Customer Care Agent. DE perfecte kans om de kneepjes van het vak te leren binnen de internationale logistiek! Solliciteer nu om deel uit te maken van een gedreven team met een passie voor klantenservice! Dit ga je doen Als Customer Care...

  • Onecare Service Agent

    7 dagen geleden


    Rotterdam, Nederland Ocean Network Express Voltijd

    **JOB PURPOES & PRIMARY JOB RESPONSIBILITIES** **As ONECare Service Agent - Export you are responsible for providing frontline responses to queries and requests from our ONECare customers. **You take care of a consistently high service-level by providing prompt resolutions for service issues that are brought to you through our ONE communication tool...

  • Customer Experience Manager

    1 maand geleden


    Rotterdam, Nederland Blinds2go LTD Voltijd

    **Role Overview** **Job Title**: Customer Experience Manager **Department**: Customer Experience **Reports to**: Ecommerce Manager **Direct Reports**: Customer Experience Agent; Senior Customer Experience Agent As the Customer Experience Manager at Tuiss, you will lead our team in delivering best-in-class support and service to our customers. You will...


  • Rotterdam, Nederland WOW24-7 Voltijd

    We are an outsourcing company with operational offices in Kyiv and Lviv. We collaborate with top-notch companies across Israel, Germany, Denmark, Switzerland, Netherlands, Sweden, Canada, the USA, and beyond. In other words, get ready to go global right from your desk! In our company, you will have the opportunity to work closely with clients from different...

  • Customer Service Specialist

    2 maanden geleden


    Rotterdam, Nederland Abroad Experience Voltijd

    Our client is an international company specialised in SaaS solutions for global business. They are looking for a Customer Service Specialist. Candidates must be living in the Netherlands but remote and hybrid working options available. This role is perfect for someone at the beginning of their career, who is eager to gain experience working with customers,...

  • Technical Support Agent

    1 week geleden


    Rotterdam, Zuid-Holland, Nederland beBee Professionals Voltijd

    BeBee Professionals is looking for a Technical Support Agent to join our team in Róterdam.The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing solutions.The ideal candidate should have: A degree in Computer Science or a related field At least two years of experience in...

  • Onecare Service Agent

    1 week geleden


    Rotterdam, Zuid-Holland, Nederland Ocean Network Express Voltijd

    JOB PURPOES & PRIMARY JOB RESPONSIBILITIESAs ONECare Service Agent - Export you are responsible for providing frontline responses to queries and requests from our ONECare customers. You take care of a consistently high service-level by providing prompt resolutions for service issues that are brought to you through our ONE communication tool ''Service Cloud''...

  • Customer Service Specialist

    2 maanden geleden


    Rotterdam, Nederland Abroad Experience Voltijd

    Our client is an international company specialised in SaaS solutions for global business. They are looking for a Customer Service Specialist to work remotely. Candidates must be living in the Netherlands. This role is perfect for someone at the beginning of their career, who is eager to gain experience working with customers, renewing maintenance contracts,...


  • Rotterdam, Zuid-Holland, Zuid-Holland, Nederland Bluepeaks Voltijd

    Wat ga je doen:Start je carrière als agent bij Expeditors. DE uitgelezen kans om wegwijs te worden binnen de internationale logistiek! Solliciteer nu om onderdeel te worden van een gedreven team met een passie voor customer service, planning en process verbetering! Solliciteer op de functie

  • Sales Operator

    2 maanden geleden


    Rotterdam, Nederland Link HRM b.v. Voltijd

    Company IntroductionFounded in 1980, our client company offers a wide range of forwarding and logistics services to importers, exporters and vessel owners. The office is located in the Rotterdam central business district, from this location they run the General Agency and Logistics Service department as well as cargo brokering and chartering activities for...

  • Sales Operator

    3 weken geleden


    Rotterdam, Nederland Link HRM b.v. Voltijd

    Company IntroductionFounded in 1980, our client company offers a wide range of forwarding and logistics services to importers, exporters and vessel owners. The office is located in the Rotterdam central business district, from this location they run the General Agency and Logistics Service department as well as cargo brokering and chartering activities for...

  • ONECare Service Agent

    4 weken geleden


    Rotterdam, Nederland Ocean Network Express Voltijd

    JOB PURPOES & PRIMARY JOB RESPONSIBILITIES  As ONECare Service Agent – Export you are responsible for providing frontline responses to queries and requests from our ONECare customers. You take care of a consistently high service-level by providing prompt resolutions for service issues that are brought to you through our ONE communication tool...