Customer Service Representative

7 maanden geleden


Rotterdam, Nederland WOW24-7 Voltijd

We are an outsourcing company with operational offices in Kyiv and Lviv. We collaborate with top-notch companies across Israel, Germany, Denmark, Switzerland, Netherlands, Sweden, Canada, the USA, and beyond. In other words, get ready to go global right from your desk In our company, you will have the opportunity to work closely with clients from different countries and grow your communication skills on a global scale.

Your Role As our Customer Support Representative, you won’t simply be answering calls. You’ll be the voice, the mediator, and the virtual smile that turns customer frowns upside down.

**Responsibilities**:

- Identifying customer needs and assisting customers in using specific features.
- Analyzing and reporting product malfunctions through rigorous testing and user impersonation.
- Updating internal databases with technical issue information and valuable customer discussions.
- Sharing feature requests and effective workarounds with team members.
- Informing customers about new features and functionalities.
- Following up with customers to ensure the resolution of their technical issues.

**Skills & Requirements**:

- Stellar communication skills in Dutch
- Will be as plus: English and German
- Prior experience in customer service is a bonus but not a must.
- Ability to work in different time zones.
- A team spirit with an appetite for learning.

**What We Offer**
- Enjoy working remotely
- Paid training and probation period
- Competitive compensation
- The community of like-minded people
- A dynamic and cooperative work environment
- The opportunity to grow professionally

Ready to Take Your Career to Stratospheric Heights? Don’t miss this once-in-a-lifetime chance.

**Language**:

- english (preferred)



  • Rotterdam, Nederland Robert Half Voltijd

    Voor een van onze klanten, actief in de logistiek branche zijn wij op zoek naar een **Customer Service Representative (m/v/x)** in **Rotterdam (Waalhaven)** voor 32 - 40 uur per week. **Taken en verantwoordelijkheden van de Customer Service Representative in Rotterdam** - Onderhouden van contacten met rederijen, agenten alsmede wegvervoerders - Beoordelen...


  • Rotterdam, Nederland Fladderak Voltijd

    _Ga jij geen kans uit de weg en haal jij je energie uit het vinden van de perfecte oplossing voor klanten? Bereik je dit het liefst samen met je collega’s? Mooi! Bij Fladderak werken we nauw samen en streven we naar het hoogst haalbare. Lees snel verder over de rol van Customer Service Representative! _ **Functie**:Customer Service...


  • Rotterdam, Nederland Wella Company Voltijd

    **Function**:Supply Chain**Location**:Rotterdam, NH, NL**Work Arrangement**:Hybrid**CUSTOMER SERVICE REPRESENTATIVE** **Locatie: Weena Rotterdam** Wella Company is een van 's werelds toonaangevende beautybedrijven, bestaande uit een familie van iconische merken zoals Wella Professionals, OPI, Nioxin en ghd. Met 6.000 medewerkers wereldwijd, aanwezigheid in...


  • Rotterdam, Nederland Eastman Voltijd

    **The Role**: As Customer Service Representative (CSR) you understand internal and external customer needs, provide insights and deliver exceptional customer service in line with our standards. As primary contact for our customers you will not only be responsible for the entire Order To Cash process but also manage customer inquiries and feedback. You...


  • Rotterdam Maasvlakte, Nederland Neele-Vat Logistics Voltijd

    Customer Service Representative bij RBF **Functie**:Customer Service**Locatie**:Rotterdam Maasvlakte**Dienstverband**:Fulltime (36-40 uur)**Soort werk**:Kantoor**Werkniveau**:HBOMBO**Werkervaring**:3-5 jaar**Startdatum**:Per direct**_Heb jij kennis van douane - en accijnszaken in de logistiek en krijg je energie van klantcontact? Dan zijn wij op zoek naar...


  • Rotterdam, Nederland Eastman Voltijd

    **The Role**: As Customer Service Representative (CSR) you understand internal and external customer needs, provide insights and deliver exceptional customer service in line with our standards. As primary contact for our customers you will not only be responsible for the entire Order To Cash process but also manage customer inquiries and feedback. You...


  • Rotterdam, Nederland Eastman Voltijd

    **The Role**: As Customer Service Representative (CSR) you understand internal and external customer needs, provide insights and deliver exceptional customer service in line with our standards. As primary contact for our customers you will not only be responsible for the entire Order To Cash process but also manage customer inquiries and feedback. You...


  • Rotterdam, Nederland Eastman Voltijd

    **The Role**: As Customer Service Representative (CSR) you understand internal and external customer needs, provide insights and deliver exceptional customer service in line with our standards. As primary contact for our customers you will not only be responsible for the entire Order To Cash process but also manage customer inquiries and feedback. You...


  • Rotterdam, Nederland Havenwerk Voltijd

    **Wat ga je doen?** Als Customer Service Representative (CSR) ben jij de eerste contactpersoon voor onze klanten en zorg je ervoor dat het orderbeheer soepel en efficiënt verloopt. In deze rol staat het communiceren in het Engels centraal, aangezien je dagelijks met klanten over de hele wereld samenwerkt. Je zorgt ervoor dat de klantverwachtingen worden...


  • Rotterdam, Nederland Havenwerk Voltijd

    **What You’ll Do** As a Customer Service Representative (CSR), you will be the first point of contact for our customers and ensure smooth and efficient order management. In this role, communication in English is key, as you will be working daily with customers from all over the world. You will exceed customer expectations by responding quickly and...


  • Rotterdam, Nederland Eastman Voltijd

    **The Role**: As Customer Service Representative (CSR) you understand internal and external customer needs, provide insights and deliver exceptional customer service in line with our standards. As primary contact for our customers you will not only be responsible for the entire Order To Cash process but also manage customer inquiries and feedback. You...


  • Rotterdam, Nederland Page Personnel Voltijd

    As a Customer Service Representative, you will be responsible for all order processing. From the incoming order to the actual delivery, you will liaise with customers about the process. You will be at the heart of delivering exceptional Customer Expreiences. OmschrijvingAccurately process and confirm customer orders using the ERP system.Prepare and manage...


  • Rotterdam, Nederland FitForMe Voltijd

    Join our dynamic and rapidly growing scale-up company, a global leader in specialized multivitamins for individuals who've undergone weight loss surgery. At FitForMe, we're on a mission to improve quality of life and well-being. As we expand, we're searching for a talented and enthusiastic individual to join us as **a Customer Service Representative, **with...


  • Rotterdam, Nederland FitForMe Voltijd

    Join our dynamic and rapidly growing scale-up company, a global leader in specialized multivitamins for individuals who've undergone weight loss surgery. At FitForMe, we're on a mission to improve quality of life and well-being. As we expand, we're searching for a talented and enthusiastic individual to join us as **a Customer Service Representative, **with...


  • Rotterdam, Nederland Eastman Voltijd

    **The Role**: As Customer Service Representative (CSR) you understand internal and external customer needs, provide insights and deliver exceptional customer service in line with our standards. As primary contact for our customers you will not only be responsible for the entire Order To Cash process but also manage customer inquiries and feedback. You...

  • Customer Care Representative

    7 maanden geleden


    Rotterdam, Nederland Last Mile Solutions Voltijd

    **Wij zijn Last Mile Solutions** Wij zijn Last Mile Solutions, de toonaangevende Europese aanbieder van E-Mobility software platforms met meer dan 195.000 laadpalen en meer dan 1 miljoen laadpassen verspreid over 22 landen. Ons platform is flexibel aanpasbaar aan de wensen van onze klanten. Onze betrokkenheid naar duurzaamheid, efficiëncy en innovatie...


  • Rotterdam, Nederland ASM Voltijd

    As a Customer Service Representative for the French speaking regions, it is your goal to source and buy overstock. At the same time you build, maintain and grow fruitful relationships with relevant companies. You do this by actively doing acquisition to new and existing accounts, offering the highest possible service in your designated region and support the...


  • Rotterdam Botlek, Nederland R.M.I. Global Logistic Services Voltijd

    Wij zijn op zoek naar een enthousiaste **Jr. Customer Service Representative (fulltime)** Een leuke en uitdagende startersfunctie in teamverband waarbij je contacten hebt met opdrachtgevers, transportplanning, kantoren en agenten. R.M.I. Global Logistic Services is een tankcontainer - en flexitank vervoerder van vloeibare chemicaliën en food...


  • Rotterdam, Nederland Robert Walters Voltijd

    Ben jij klantgericht, communicatief sterk en heb je een passie voor supply chain? Spreek jij vloeiend Nederlands en Engels? Wil jij werken voor een internationale multinational en jouw carrière naar een hoger niveau tillen? Dan hebben wij de perfecte kans voor jou! Lees nu verder!Onze klant, een wereldwijde organisatie, heeft als missie om de logistieke...

  • Customer Service Export

    4 maanden geleden


    Rotterdam, Nederland Robert Half Voltijd

    For our client, based in **Rotterdam** and active in the logistics industry, we are currently looking for a **Customer service Export Representative** (M/F/x). This is a position for 38.75 hours per week. **Tasks and responsibilities of the Customer service Export Representative in Rotterdam**: - You are responsible for **providing frontline responses to...