Customer Service Representative
2 maanden geleden
**The Role**:
As Customer Service Representative (CSR) you understand internal and external customer needs, provide insights and deliver exceptional customer service in line with our standards. As primary contact for our customers you will not only be responsible for the entire Order To Cash process but also manage customer inquiries and feedback. You partner with internal stakeholders, such as Sales, Product Management, Planning and Logistics to deliver results consistent with the business strategy. Because the product portfolio is diverse and complex, your priorities will change daily.
**Responsibilities**:
- Manage the entire Order to Cash process for a dedicated customer & product portfolio
- Handle and coordinate customer requests in line with the company policies and procedures
- Frequent interaction with internal business partners, such as Account Management, Planning and Logistics as well as with our Operation Center.
- Daily interaction (verbal and written communication) with external customers.
- Involvement and participation in internal projects.
**Requirements**:
- Bachelor’s Degree or equivalent.
- Min 3 years' experience in Customer Service, Supply Chain, Logistics or Internal Sales experience in an international environment.
- Experience with Order to Cash SAP/ERP system and/or Sales Force required.
- Strong knowledge of Incoterms.
- ** Fluent in English is required**, **both verbal and written**. Additional EU language is a plus.
- Strong commercial acumen.
- Good analytical and communication skills.
**Interested?**:
Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day
-
Customer Service Representative
4 weken geleden
Rotterdam, Zuid-Holland, Nederland beBee Professionals VoltijdCustomer Service RoleWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation. Key responsibilities include responding to inquiries, resolving customer complaints, and providing...
-
Customer Service Representative
3 maanden geleden
Rotterdam, Nederland Robert Half VoltijdVoor een van onze klanten, actief in de logistiek branche zijn wij op zoek naar een **Customer Service Representative (m/v/x)** in **Rotterdam (Waalhaven)** voor 32 - 40 uur per week. **Taken en verantwoordelijkheden van de Customer Service Representative in Rotterdam** - Onderhouden van contacten met rederijen, agenten alsmede wegvervoerders - Beoordelen...
-
Customer Service Representative
2 weken geleden
Rotterdam, Zuid-Holland, Nederland EIFFEL VoltijdJob Title: Customer Service RepresentativeAs a key member of our team, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that every customer interaction is positive and memorable. You will be the first point of contact for customers, responding to their inquiries and resolving any issues in...
-
Customer Service Representative
5 maanden geleden
Rotterdam, Nederland Fladderak Voltijd_Ga jij geen kans uit de weg en haal jij je energie uit het vinden van de perfecte oplossing voor klanten? Bereik je dit het liefst samen met je collega’s? Mooi! Bij Fladderak werken we nauw samen en streven we naar het hoogst haalbare. Lees snel verder over de rol van Customer Service Representative! _ **Functie**:Customer Service...
-
Customer Service Representative
2 maanden geleden
Rotterdam, Nederland Wella VoltijdCustomer Service Representative Function: Supply Chain Location: Rotterdam, NH, NL Work Arrangement: Hybrid CUSTOMER SERVICE REPRESENTATIVE Locatie: Weena Rotterdam Wella Company is een van 's werelds toonaangevende beautybedrijven, bestaande uit een familie van iconische merken zoals Wella Professionals, OPI, Nioxin en ghd. Met 6.000 medewerkers...
-
Customer Service Representative
4 weken geleden
Rotterdam, Zuid-Holland, Nederland Page Personnel VoltijdCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Page Personnel. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key Responsibilities:Standard sales order creation and maintenanceManage...
-
Customer Service Representative
4 weken geleden
Rotterdam, Zuid-Holland, Nederland beBee Professionals VoltijdCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals. The ideal candidate will have a strong customer service orientation, excellent communication and interpersonal skills, and a good understanding of customer service principles and practices. Key...
-
Customer Service Representative
2 weken geleden
Botlek Rotterdam, Nederland Ballast Nedam VoltijdAbout this role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will be responsible for resolving their queries and concerns in a timely and professional manner.Key responsibilities include:Responding to customer inquiries via phone,...
-
Customer Service Representative
2 weken geleden
Rotterdam, Zuid-Holland, Nederland UNILIN VoltijdCustomer Service RepresentativeWij zoeken een enthousiaste en proactieve medewerker voor onze Customer Service afdeling. Als Customer Service Representative ben jij het vaste aanspreekpunt voor onze klanten en speel je een belangrijke rol in het bieden van optimale klantenservice.Wat ga je doen?Je adviseert klanten over product- en leverinformatie.Je stemt...
-
Customer Service Representative
1 maand geleden
Rotterdam, Nederland Robert Walters VoltijdBen jij een klantgerichte professional die klaar is voor een nieuwe uitdaging in de bouw- en interieurbranche? Voor een dynamisch en groeiend bedrijf in Rotterdam zoeken we een enthousiaste Customer Service Representative die onze passie voor innovatie deelt. Wil je meebouwen aan het succes van onze merken? Lees dan snel verder!Als Customer Service...
-
Customer Service Representative
3 weken geleden
Rotterdam, Nederland Robert Walters VoltijdBen jij een klantgerichte professional die klaar is voor een nieuwe uitdaging in de bouw- en interieurbranche? Voor een dynamisch en groeiend bedrijf in Rotterdam zoeken we een enthousiaste Customer Service Representative die onze passie voor innovatie deelt. Wil je meebouwen aan het succes van onze merken? Lees dan snel verder!Als Customer Service...
-
Customer Service Representative
4 weken geleden
Rotterdam, Zuid-Holland, Nederland beBee Professionals VoltijdbeBee Professionals is looking for a skilled Customer Service Representative to join our team in Róterdam. The ideal candidate will have a strong background in computer science and excellent communication and problem-solving skills.The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving...
-
Customer Service Representative
2 maanden geleden
Rotterdam, Nederland Wella Company Voltijd**Function**:Supply Chain**Location**:Rotterdam, NH, NL**Work Arrangement**:Hybrid**CUSTOMER SERVICE REPRESENTATIVE** **Locatie: Weena Rotterdam** Wella Company is een van 's werelds toonaangevende beautybedrijven, bestaande uit een familie van iconische merken zoals Wella Professionals, OPI, Nioxin en ghd. Met 6.000 medewerkers wereldwijd, aanwezigheid in...
-
Customer Service Representative
4 weken geleden
Rotterdam, Zuid-Holland, Nederland Terex VoltijdAbout the RoleWe are seeking a skilled and dedicated Customer Service Representative to join our Genie Customer Operations Team. As a key member of our team, you will play a pivotal role in delivering exceptional customer service and support to our customers.Key ResponsibilitiesProcess customer orders with accuracy and efficiency.Maintain comprehensive...
-
Customer Service Representative
2 weken geleden
Rotterdam, Zuid-Holland, Nederland Terex VoltijdJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Terex. As a key member of our Customer Operations Team, you will play a vital role in delivering exceptional customer service and support.Key ResponsibilitiesProcess customer orders with accuracy and efficiencyMaintain comprehensive records of customer interactions and...
-
Customer Service Representative Bij Rbf
2 maanden geleden
Rotterdam Maasvlakte, Nederland Neele-Vat Logistics VoltijdCustomer Service Representative bij RBF **Functie**:Customer Service**Locatie**:Rotterdam Maasvlakte**Dienstverband**:Fulltime (36-40 uur)**Soort werk**:Kantoor**Werkniveau**:HBOMBO**Werkervaring**:3-5 jaar**Startdatum**:Per direct**_Heb jij kennis van douane - en accijnszaken in de logistiek en krijg je energie van klantcontact? Dan zijn wij op zoek naar...
-
Customer Service Representative Spanish/German
4 weken geleden
Rotterdam, Zuid-Holland, Nederland Eastman VoltijdAbout the RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, providing exceptional service and support in line with our standards. You will be responsible for managing the entire Order to Cash process, handling customer requests, and coordinating with internal stakeholders to deliver results...
-
Customer Service Representative Spanish/german
2 maanden geleden
Rotterdam, Nederland Eastman Voltijd**The Role**: As Customer Service Representative (CSR) you understand internal and external customer needs, provide insights and deliver exceptional customer service in line with our standards. As primary contact for our customers you will not only be responsible for the entire Order To Cash process but also manage customer inquiries and feedback. You...
-
Customer Service Representative
6 maanden geleden
Rotterdam, Nederland Eastman Voltijd**The Role**: As Customer Service Representative (CSR) you understand internal and external customer needs, provide insights and deliver exceptional customer service in line with our standards. As primary contact for our customers you will not only be responsible for the entire Order To Cash process but also manage customer inquiries and feedback. You...
-
Customer Service Representative
4 weken geleden
Rotterdam, Zuid-Holland, Nederland Terex VoltijdAbout the RoleWe are seeking a skilled and dedicated Customer Service Representative to join our Genie Customer Operations Team in Oud Gastel, Netherlands.As a key member of our team, you will play a pivotal role in sustaining good customer and sales relationships, maintaining complex order management processes, and communicating with various stakeholders to...
