Credit Bust Out Analyst

4 maanden geleden

Amsterdam, Nederland AMEX Voltijd

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Wij zoeken nieuwe collegas die het leuk vinden om een fantastische service, als Credit Bust Out Analyst, te bieden aan onze kaarthouders. Sluit je aan bij #TeamAmex

In het Credit Bust Out team zul je onderdeel zijn een team van analisten, gespecialiseerd in het analyseren van first party fraud. Dit betekent dat je te maken krijgt met kaarthouders die een American Express kaart hebben genomen, met de intentie ons nooit terug te betalen. Het wordt jouw taak om accounts te analyseren op basis van gedrag/uitgaven, om vast te stellen of een kaarthouder oprecht is en de intentie heeft om American Express terug te betalen. Dit doe je onder andere door het analyseren van financiële informatie.

Als onderdeel van #TeamAmex wordt je volledig klaargestoomd door een tweeweekse training, gevolgd door on-the-job training. En daar houdt het niet op; American Express Nederland is voor de 4de keer op rij erkend als een Top Employer. Waarom?

Bij American Express bouwen we aan een fantastische carrière met mooie benefits, waaronder:

Mogelijkheid om gedeeltelijk thuis te werken Voorkeur voor een fulltime baan Salaris van 2.290 EUR bruto per maand op basis van een fulltime contract 12 maanden werken, 13 maanden uitbetaald krijgen Vakantiegeld in mei Jaarlijkse incentive gebaseerd op performance Een 7 Maanden contract met mogelijkheid tot vast dienstverband 100% OV vergoeding Bij fulltime werken, 27 vakantiedagen Maandelijkse begeleiding om jezelf te ontwikkelen Uitstekend pensioenprogramma Gratis American Express Green card En maandelijkse credits bij ClassPass die je kan uitgeven aan sporten, massage of een pedicure

In je rol zul je gebruik maken van verschillende interne en externe risico tools om potentiële hoge verliezen te voorkomen. Je zult preventieve acties nemen, zoals een blokkade op het account plaatsen. Onderzoeken of er ook andere kaartaccounts zijn die een link hebben met het account dat jij al onderzoekt, hoort ook bij je taken.

Goed om te weten:

De voorkeur gaat uit naar iemand die fulltime beschikbaar is Je kunt geen vakantie opnemen in de eerste maand vanwege de training die je ontvangt Werkuren zijn van maandag tot en met vrijdag van 09.00 17.15 uur.

Kan jij je vinden in het volgende profiel:

Sta jij stevig in je schoenen om iedere dag, in ieder gesprek, excellente service te verlenen Ben jij communicatief sterk Beschik jij over geweldige luistervaardigheden Ben jij creatief in het vinden van oplossingen Kan jij goed omgaan met veranderingen Durf je het aan om een gesprek in het Engels te voeren Je streeft om resultaten te behalen Ervaring in een klantenservice of debiteuren omgeving is een plus Je woont in Nederland Je spreekt vloeiend Nederlands

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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