Digital Support Specialist
4 maanden geleden
Scala operates in various sectors, including retailand entertainment, revolutionizing the way businesses communicatewith their customers. Our mission is to transform business-customerinteractions using advanced technology and innovative strategies.Scala enables marketers and retailers to convey their messagesdynamically, setting new standards in customer engagement andinteraction.
FunctieomschrijvingAre you passionate about technology anddedicated to delivering excellent customer service? Then we havethe perfect opportunity foryou
Join our international teamas a Digital Support Specialist and play a crucial role inassisting marketers and retailers in effectively communicatingthrough digital displays. You will participate in excitingprojects, such as developing interactive maps to track the journeysof Fortuna Sittard footballplayers.
KeyResponsibilities:
- Regularlycheck the ticketing system and diagnostictools.
- Proactively address technical issuesbefore they impact customers.
- Provide timelyupdates on progress and escalate complex issues to advanced supportteams when necessary.
- Excellent multitaskingskills.
- Known for your quick and thoroughapproach.
- Proficient in both English andGerman, both written and spoken.
- An international work environment within agrowing company
- Direct employment with Scala,without the involvement of employmentagencies.
- Flexible working hours, as we aim for24/7 operations in the future.
- A competitivesalary of €2500 gross (negotiable), 29 vacation days, and immediatepension benefits.
- Opportunities forprofessional development and careergrowth.
Are you ready to be part of adynamic team and work on groundbreaking projects? Applynow
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