Technical Writer

What makes Cognizant a unique place to work? The combination of rapid growth on a global scale in an international and innovative environment This is creating a lot of opportunities for people like you — ambitious and pro-active with an entrepreneurial spirit who creates and seizes opportunities.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, innovative, and successful. And this is your chance to be part of that story.

Role & Responsibilities

·Write, publish and maintain high-quality content e.g. documents/manuals, presentations, help center and print publishing content. This includes written documents, help center articles, videos and graphical content (diagrams, flow charts, and logos)

·Manage creation, production, publishing and proof-reading of documents or training content

·Collaborate with internal teams and client stakeholders for in-depth understanding of the documentation requirements

·Thoroughly understand all policies and tools used within the process and translate the requirements clearly into a workflow document/site/presentation

·Create engaging content with use of infographic, flow-charts & gif or videos for ease of understanding

·Participate and contribute to documentation development activities from estimation, planning, scheduling through publishing stages

·Improve the depth and quality of the documentation based on feedback from internal and external customers

·Translate complex product information into simple and easy to understand formats

·Research, organize and write effective instructional text and scripts for audio/video clips

·Keep the supervisor apprised of status and escalate any issues in a proactive manner that affects timeliness or scope of the assigned work

·Identify user needs, use cases and metrics to focus priorities

·Audit existing documentation against current processes and make revisions appropriately

What you will bring to the team:

2 years + experience in technical writing and documentation

Basic understanding of HTML High school or equivalent Must have exposure to content creation & authoring tools e.g. MS suite, Captivate etc. Tech savvy and should be abreast with industry trends/best practices pertaining to content management Excellent interpersonal and communication skills with the ability to operate and communicate effectively with Global teams across all levels of the business. Comfortable with a rapidly-changing environment Strong problem-solving skills and excellent attention to detail Able to work independently, motivated, proactive attitude with a passion for learning and creative problem solving

What we offer:

·A competitive salary based on your qualities and experience.

·Access to Udemy, Cognizant Academy digital libraries for your continuous learning.

·NS business card to cover your commute expenses.

·25 days of paid holiday per year.

·A laptop and a smartphone.

·A pension scheme.

·Organization driven by technology – we have a tremendous technology backbone.

·Open, ‘can do’ team spirit and international environment that encourages making your ideas reality

Diversity and Inclusion at Cognizant:

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”. For more information, see

R ecruitment process:

To learn more about our hiring process, please visit

Recruiter contact details :

Name:Mukta Wajpe

Email address:

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Feb 12 2024

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