Container Administration Officer

5 dagen geleden

The Hague, Nederland Undutchables Voltijd
Responsibilities:
  • Ensure responsible parties are held accountable for damages to empty containers (both import and export). This includes managing claims against depots, Responsibilities:
    • Ensure responsible parties are held accountable for damages to empty containers (both import and export). This includes managing claims against depots, terminals, carriers, customers, and any other relevant stakeholders.
    • Oversee the recovery of costs related to depot damages and improper repairs.
    • Manage claims involving Acts of God, ensuring third parties are held accountable when applicable.
    • Take full responsibility for managing empty damage claims in Belgium and, alongside a colleague, manage claims in the Netherlands. Offer advisory support for claims in other countries.
    • Maintain regular communication with the commercial and logistics departments to streamline processes and coordinate claims effectively.
    • Continuously develop expertise in maintenance and repair practices relevant to container management.
    • Work closely with headquarters to align on and implement corporate procedures and guidelines.
    • Track, manage, and monitor empty container damage claims and analyze the outcomes of recovered claims for reporting.
    • Plan and conduct physical joint surveys to assess damage in collaboration with relevant stakeholders.
    • Handle administrative tasks including monthly invoicing, invoice preparation, and other duties as required.
    • A minimum of 4 years of experience in managing empty damage claims with a strong understanding of maintenance and repair responsibilities.
    • Proficiency in Dutch and English, with strong written and verbal communication skills including technical terminology. Knowledge of French and German is advantageous.
    • Experience within the shipping / maritime industry
    • Proficient in current technology and standard software applications relevant to the role.
    • Customer-focused with a reliable, stress-resistant, and independent working style. Demonstrates strong problem-solving skills, proactive behavior, and a collaborative approach.

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