GUCCI Team Manager

5 maanden geleden


Amsterdam, Nederland Gucci Netherlands B.V. Voltijd

Description

Key Accountabilities

Team

Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example. Provide support and regular feedback to Client Advisors to ensuring their development is ongoing and their motivation and sense of belonging is high. Participate in attracting, recruiting and onboarding a high performing team.


Client

Lead the execution of clientelling activities with your team, developing actions to reach clear goals and KPIs. Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered. Manage and resolve customer issues, delighting and retaining the client relationship.


Product

Monitor the performance of the assigned categories and proactively propose action plans to reach the targets. Partner with the Store Manager and the Merchandising team, by providing effective feedback on products, stock situation and specific category requests in order to grow the business. Partner with the Store Manager and Visual Merchandising team to provide insights to maximize the category potential while ensuring the image and merchandising guidelines of the store are maintained.

Key Requirements

Proven experience in a managerial role within fashion retail, preferably luxury Proven ability to drive results, commercial awareness and business acumen Experience of clienteling and CRM Talent for managing, coaching and developing a team Comfortable working in a fast paced environment Fluency in English, any additional languages would be a plus

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Fixed Term (Fixed Term)

Start Date

2024-06-17

Schedule

Full time

Organization

Gucci Netherlands B.V.
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