Vacatures customer experience in Utrecht

Customer Experience Manager HealthcareBen jij de commerciële alleskunner die klantrelaties transformeert tot strategische partnerships met langdurige waarde?Wat jij gaat doen:Als commerciële professional ben jij de verbindende schakel tussen onze key accounts in de sector Healthcare en onze organisatie. Je zorgt ervoor dat de samenwerking soepel verloopt,...

Customer Contact Company zoekt een Senior Consultant die interim- en adviesopdrachten bij toonaangevende organisaties oppakt. Je coacht teams, verbetert klantcontactprocessen en vertaalt een visie naar de dagelijkse praktijk.Je blijft op de hoogte van technologische ontwikkelingen en adviseert over de inzet van innovaties zoals social media, chat en AI, met...

FunctieomschrijvingHoe zorg je ervoor dat klanten zich écht gehoord voelen? Een goede klantbeleving begint bij begrijpen wat klanten nodig hebben.Als Customer Experience Specialist bij Sorgente zorg je ervoor dat klanten zich gehoord, goed geïnformeerd en betrokken voelen - vandaag én in de toekomst. Dankzij jouw onderzoek, inzichten en ideeën zorg je...

Strategische rol gericht op het verbeteren van de adverteerderservaring door feedback te analyseren en te vertalen naar verbeterinitiatieven in strategie en product. Werkt cross-functioneel met diverse teams.

Voor al onze vacatures geldt dat ervaring in de Klant Contactbranche essentieel is.Hofstad Search executive search en werving & selectie alsmede interim management voor Customer Care, Contactcenter management en Customer Experience (CX), -staf en professionals.OmschrijvingOnze klant is een toonaangevende consultancy binnen de wereld van het klantcontact....

DPD Nederland zoekt een Manager Customer Service NL die de klantcontactstrategie vormgeeft en eindverantwoordelijk is voor de CS-organisatie met ruim 100 medewerkers. Je ontwikkelt de strategische koers en voert die uit, gericht op klantbeleving en KPI's.Je rapporteert aan de Chief Digital Marketing Officer en werkt aan digitalisering en AI-gedreven...

Maak impact op de klantbeleving en ontwikkel jouw marketing skills! p Ben jij een hbo-student(e) met een passie voor klantbeleving, marketing en digitale interactie? Bij Synsel krijg je de kans om mee te werken aan innovatieve customer experience-campagnes en waardevolle praktijkervaring op te doen. Solliciteer vandaag nog! /p pbr / /p Waarom stage lopen bij...

Overview:Heeft u de vaardigheden om deze functie te vervullen? Lees hieronder de volledige details en solliciteer vandaag nog.CAREERS TO SMILE ABOUTAt PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of...

We are looking for a Head of Customer Operations to run SnappCar’s customer operations like an AI-driven factory: excellent service at the lowest possible cost, with your people focused on the exceptions. Full-time · On site Utrecht, The Netherlands At SnappCar, we’re reshaping mobility. As the leading peer-to-peer car-sharing platform, we’re on a...

Join to apply for the Head of Customer Success role at SurePay.Location: Hybrid from Utrecht | FinTech SaaS | European Market FocusWe’re the people behind IBAN-Name Check. The green check mark in your banking app confirms your payment is going to the right person. Trusted by 200+ banks and 300+ corporates across Europe, we’ve processed over 10 billion...

Overview CAREERS TO SMILE ABOUTAt PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.At the heart of the company is a team of thinkers, creators, and problem-solvers who...

Job DescriptionWe’re looking for a Team Lead Customer Service BeNeLux. The Team lead Customer Service Benelux leads and develops the operational customer service team, including Telesales. The team consists of customer service specialists and coordinators. This role ensures customer orders are managed, operational plans executed and excellent customer...

Business Architect Core Experience Platform Salary: Gross monthly salary between EUR 7,556 and EUR 10,794 (scale 11)for a 36-hour work week. Extras: a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget. Development budget: EUR 1,400 development budget per year for your growth and development. Hybrid working: a balance between home...

Are you a thought leader in the field of customer experience and service transformation? Do you have the drive to set up a new practice from scratch and grow it into a high-performing team? And do you thrive in a diverse role that includes working with customers, developing industry plays, enabling colleagues, and taking an active role in delivery? Then you...

Dutch-Speaking Customer Service Representative – Lisbon, Portugal Are you a native-level Dutch speaker looking for an exciting opportunity in Athens? We're hiring Dutch-speaking Customer Service Representatives to join one of our leading BPO clients. Location: Lisbon, Portugal Relocation: Candidates relocating to Portugal are welcome to apply ...

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies...

Service Design Jobs is seeking a senior Service Design/UX strategist to join our Customer Experience team at Interrail for a temporary assignment in Utrecht from October 2026 to February 2027. You’ll lead qualitative research, define the Interrail Experience Strategy, and shape the Target Traveller Journey.You’ll collaborate with cross-cultural...

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies...

p Are you looking for a warehouse job in Veghel with a good salary and plenty of days off? Would you like to work in a team where you can learn new skills, even if you don't have experience with an overhead crane? /pp We are looking for Warehouse Workers to join an international company in Veghel. /No experience with an overhead crane? You will receive...