customer journey

Word jij als Customer Journey Specialist helemaal blij van onderzoek, analyses en het neerzetten van de állerbeste klantbeleving? Bij ons zit je op de voorste rij om die ervaring te optimaliseren. Met jouw projectmanagement skills en oog voor design en content til je onze klantreis naar een nog hoger niveau. Jij zorgt voor verbeteringen die onze klanten...

Job Title Customer Journey Expert (CJE) – Transaction Reporting Tribe Financial Markets – Transaction Reporting Location Amsterdam, Netherlands (Hybrid) Position Type Full-time with Virtusa Role Overview Are you a sharp business analyst who thrives at the intersection of complex data, evolving regulations, and fast-paced global markets? As a Customer...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Journey Manager based in Netherlands. We are looking for a Senior Customer Journey Manager to own and transform the end-to-end customer journey across a fast-growing global organization. In this highly autonomous...

FunctieomschrijvingBouw mee aan de klantbeleving van morgenBen jij iemand die moeiteloos verbanden ziet tussen klantbehoeften, processen en dienstverlening? Krijg je energie van het verbeteren van klantreizen én weet je collega's mee te nemen in verandering? Stap in en versnel mee als CX & Customer Journey Specialist!Bij Hiltermann Lease bouwen we aan de...

Looking for an internship where you can make a real impact on the customer experience of millions of ING customers? Would you like to combine research and strategic development with hands-on experience in one of ING's largest customer contact organizations? Then keep reading. About the Retail Contact Centre The Retail Contact Centre (RC) is ING Netherlands'...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Journey Manager based in Netherlands.We are looking for a Senior Customer Journey Manager to own and transform the end-to-end customer journey across a fast-growing global organization. In this highly autonomous...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Journey Manager based in Netherlands.We are looking for a Senior Customer Journey Manager to own and transform the end-to-end customer journey across a fast-growing global organization. In this highly autonomous...

Lever, Inc. in the Netherlands is seeking a Senior Customer Journey Manager to own and transform end-to-end customer journeys across a fast-growing global organization. You will apply customer insights, operational data, and automation to create effortless experiences and drive loyalty.This role emphasizes Lean thinking, VOC leadership, and cross-functional...

Help customers grow their wealth and achieve their long-term financial goals. As Customer Journey Expert Growth & Marketing Advisory Products, you will contribute to the commercial growth of ING's advisory investment propositions. Together with experienced product managers and growth specialists, you will help translate customer insights, market...

B Lab is recruiting a Director of Customer Experience to lead the organisation’s CX function, shaping journeys for certification, products and services and driving measurable improvements in customer satisfaction and retention. This role requires strategic oversight, collaboration with Standards Solutions, Product, Growth and regional teams, and a focus on...

Customer Journey SpecialistBen jij nieuwsgierig naar wat onze klanten écht beweegt? Krijg jij energie van het doorgronden en verbeteren van de klantreis en weet jij inzichten uit data, klantgedrag én klantfeedback te vertalen naar concrete verbeteringen? Dan maken wij graag kennis met jou!Als Customer Journey Specialist ben jij verantwoordelijk voor het...

Make the website and customer communications engaging to customers across Europe! Parttime | 16h/w | University level | Headquarters Groningen | French Working on the frontier of the international market Only for applicants who are able to work from the office in Groningen. Belsimpel is currently the fastest growing online telecom provider in the...

International Customer Journey Specialist (min. 16h/w) - French Make the website and customer communications engaging to customers across Europe! Parttime | 16h/w | University level | Headquarters Groningen | French Working on the frontier of the international market Only for applicants who are able to work from the office in...

Van Tilburg Mode & Sport zoekt een Product Owner CRM die verantwoordelijk is voor het CRM- en CDP-landschap. Je werkt nauw samen met E-commerce, Marketing en IT en stuurt interne teams en externe leveranciers aan.Je vertaalt businessbehoeften naar technische oplossingen en user stories en bewaakt data-integraties. Je hebt 3–5 jaar ervaring in...

NN Personeel B.V. is in Arnhem op zoek naar een ervaren EPT Product Owner die klantwaarde, technologie en executiekracht verbindt.Je geeft richting aan portalen en dialogen voor meerdere Retail-labels en stuurt multidisciplinaire teams aan op digitale portalen, mijn-omgevingen en mutatiedialogen. Je werkt vanuit Arnhem binnen de Value Stream Customer Contact...

Storio group is seeking a CRM Technology Specialist to link data pipelines with live campaigns and optimize customer journeys across Europe. You will design Braze-based workflows, ensure real-time data integrity, and collaborate with CRM marketing and product teams to drive personalized experiences for millions of customers.The role emphasizes hands-on...

Interim Head of Product – Buying Journey Make the journey of our customers faster, simpler and better. At Kramp, e-commerce is about much more than simply having a great webshop. We want to help our customers find, select, order and pay for what they need as quickly and easily as possible. As the interim Head of Product – Buying Journey you work at the...

This is what we offer youSalary: Gross monthly salary between EUR 4,105 and EUR 5,862 (scale 08) for a 36-hour work week.Extras: a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget.Development budget: EUR 1,400 development budget per year for your growth and development.Hybrid working: a balance between home and office work (possible...

Kramp is seeking an experienced Head of Product – Buying Journey to lead a domain that spans content, search, browse, recommendations, cart and checkout. You will shape the vision and strategy to deliver a scalable digital journey that attracts and retains customers.You will lead 8–9 Product Owners and Analysts, driving excellence across product content,...

ОписаниеCatawiki helps people discover and buy objects through auctions.ЗадачиSet and communicate a clear product vision, strategy, and roadmap for a meaningful part of the buyer journeyOwn measurable outcomes across discovery, engagement, conversion, and retentionUse behavioural data, customer research, and commercial insight to identify and...