genesys

Wij zijn DELTA Fiber Nederland, de glasvezelexpert van Nederland. We zijn een groeiende en ambitieuze telecomaanbieder met de ambitie om zo veel mogelijk mensen in Nederland van razendsnel internet, interactieve televisie en (mobiele) telefonie te voorzien. Als één van de grootste glasvezelspelers van Nederland investeren we elke dag in de digitale...

FunctieomschrijvingGa jij verder als Business Analist - Genesys?Binnen het domein Retail Services werken we continu aan slimmer, sneller en persoonlijker klantcontact. Telefonie en chat spelen daarin een belangrijke rol. Genesys vormt de ruggengraat van ons contactcenter en zorgt onder andere voor routering, IVR, chat en de digitale werkplek van onze...

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

Be the one building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

OverviewBe the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

Genesys Cloud Services, Inc. is seeking a Principal AI Solutions Architect in Customer Success Professional Services to drive enterprise AI transformation across the EMEA region.You will bridge customer ambition with technical delivery, leading AI strategy, architecture, and governance for complex engagements. Responsibilities include defining reference...

Genesys is seeking a Senior Account Executive for Enterprise in Amsterdam, NL. You will own a portfolio of Dutch enterprise accounts, building strategic plans, engaging C-level stakeholders, and closing large, multi-stakeholder deals.You will work with Solution Consulting, Marketing and Partners to create pipeline, drive AI-enabled CX transformations and...

Genesys in Amsterdam seeks an experienced Senior Account Executive to own a defined portfolio of enterprise accounts in the Netherlands, expanding within strategic customers and creating new opportunities.You will build executive relationships with senior decision-makers on customer experience, AI and digital transformation initiatives, orchestrating...

Genesys in the Netherlands seeks a Senior Account Executive – Enterprise to own and grow a defined portfolio of major enterprise accounts. You will develop account strategies, manage complex sales cycles and build executive-level relationships across customer organisations. This role spans AI-driven customer experiences, digital transformation and...

Genesys in the Netherlands seeks a Senior Account Executive – Enterprise to own and grow a defined portfolio of major enterprise accounts. You will develop account strategies, manage complex sales cycles and build executive-level relationships across customer organisations. This role spans AI-driven customer experiences, digital transformation and...

Genesys is seeking a Senior Services Engagement Director based in Amsterdam to lead complex Professional Services initiatives. This role is essential in shaping services opportunities and interacting with key stakeholders to drive customer success and operational efficiency.The ideal candidate will possess strong commercial acumen with an emphasis on...

RoleSenior Account Executive – Enterprise Location & TeamNetherlands, Amsterdam, Netherlands. Team: Enterprise Sales. Reports to: Regional Sales Director / Front Line Sales Manager. About the roleBe the one building AI‐powered experiences where they matter most. At Genesys, we help organisations create better customer experiences through AI‐powered...

Be the one building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

Genesys in the Netherlands seeks a Senior Account Executive – Enterprise to own and grow a defined portfolio of major enterprise accounts. You will develop account strategies, manage complex sales cycles and build executive-level relationships across customer organisations.This role spans AI-driven customer experiences, digital transformation and...

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

RoleSenior Account Executive – EnterpriseLocation & TeamNetherlands, Amsterdam, Netherlands.Team: Enterprise Sales. Reports to: Regional Sales Director / Front Line Sales Manager.About the roleBe the one building AI‑powered experiences where they matter most. At Genesys, we help organisations create better customer experiences through AI‑powered...

Be the one building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

Genesys seeks an experienced Senior Professional Services Sales Director to own end-to-end services opportunities and drive profitable bookings. You will shape the commercial plan, lead complex negotiations, and partner with Sales, Customer Success, PS Delivery, and Product to deliver measurable business outcomes.The role requires strong leadership,...

Be the one building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

Be the one building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...