Customer Service Representative

1 maand geleden

Amsterdam, Nederland Walters People Voltijd

Do you have experience as a Customer Service Representative? Would you love to work for an international company in Amsterdam? Then you might be the Customer Service Representative we're looking for

For more than a century, the people of this company have transformed crops into products that serve the vital needs of a growing world. Today, they’re one of the world’s largest agricultural processors and food ingredient providers, with more than 32,300 employees serving customers in more than 160 countries. With a global value chain that includes 428 crop procurement locations, 280 ingredient manufacturing facilities, 39 innovation centers and the world’s premier crop transportation network, they connect the harvest to the home, making products for food, animal feed, industrial and energy uses.

In your role as Customer Service Representative you will be responsible to manage and process all assigned customer purchase orders in a timely and accurate manner.

Tasks & responsibilities:

  • Act as a point of contact for customers and their international sales organization assigned to you with regards to all order related matters
  • Establish key client relationships in order to improve customer satisfaction
  • Correctly and efficiently process and manage all purchase orders into sales orders through JDE following contractual agreements and internal guidelines
  • Ensure that all order related data is well maintained in JDE and other supporting systems and departments within the company
  • Manage and monitor progress of sales orders and proactively communicate to customers and/or sales organization
  • Prepare and apply for shipping and export documents, both internal as well as with governmental bodies, and third parties
  • Manage the complete international shipping process ensuring that specific customer requirements are followed
  • Determine and prepare required export, transport and billing documents to secure a smooth and problem free shipment
  • Proactive communication and interaction with all departments and third parties. Escalate to manager whenever needed
  • Support credit control/collection
  • Act as backup for your direct and indirect colleagues in case of absence, illness and holiday

Skills & requirements:

  • Bachelor degree in Business administration, Sales-Commercial, Logistics or Supply Chain (or level gained through experience)
  • Minimum of 3 years’ experience within sales support or customer service
  • Experience with customer relations in an international B2B market and food industry
  • Experience with international payment terms, customs and incoterms
  • Experience in export and document handling is a big plus
  • Demonstrated knowledge and understanding of an ERP system and Excel
  • Fluent in English, both written and verbally is a must
  • Fluent in Dutch and German both written and verbally is a plus
  • Good communication and customer service skills with the ability to communicate effectively via email and phone is a must

Candidate profile:

  • Work accurately; be proactive and detail-oriented
  • Problem-solving mentality in accordance with internal processes and existing agreements
  • High work standards and ability to work under pressure
  • Understanding of different cultures and action accordingly
  • Ability to work independently as well as in a team
  • Display an enthusiastic, professional and customer focused approach

Offer:

  • Salary between 3000 - 3600 gross per month
  • Travel allowance (23 cents per kilometre)
  • Walters People Academy
  • International environment

Are you the Customer Service Representative we're looking for?
Apply now

  • Customer Support Representative

    1 maand geleden

    Amsterdam, Nederland Eurofins Voltijd

    Vacatureomschrijving Wat ga je doen als Customer Support Representative? Als Customer Support Representative werk je binnen het Customer Support team en draag je bij aan het leveren van de beste dienstverlening aan de klanten van Eurofins. Je hebt samen met je collega’s het doel om de klanten te ontzorgen en de binnenkomende vragen zo goed en snel...

  • Customer Support Representative

    4 weken geleden

    Amsterdam, Nederland Eurofins Netherlands Environment Testing Voltijd

    VacatureomschrijvingWat ga je doen als Customer Support Representative?Als Customer Support Representative werk je binnen het Customer Support team en draag je bij aan het leveren van de beste dienstverlening aan de klanten van Eurofins. Je hebt samen met je collega’s het doel om de klanten te ontzorgen en de binnenkomende vragen zo goed en snel mogelijk...

  • Customer Sales Representative

    4 weken geleden

    Amsterdam, Nederland Hostnet bv Voltijd

    Customer Sales Representative Vacatures Vacature Customer Sales Representative Denk jij een belangrijke bijdrage te kunnen leveren aan de verdere groei van onze organisatie? Ben jij klaar voor de volgende stap in je carrière? En ben jij een professionele gesprekspartner voor onze topklanten?  Hostnet (onderdeel van group. one Nederland,...

  • Sales Development Representative

    1 maand geleden

    Amsterdam, Nederland Service Express Voltijd

    Details We’re hiring! Service Express are looking to hire a Sales Development Representative  (SDR) to join the team. * We are looking for someone who can speak Dutch to a native standard and English to a fluent standard* This is a remote working opportunity! Sales Development Representatives are responsible for contacting prospective...

  • Customer Development Representative Il

    4 weken geleden

    Amsterdam, Nederland Infoblox Voltijd

    Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...

  • Customer Development Representative

    1 maand geleden

    Amsterdam, Nederland Infoblox Voltijd

    Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...

  • International Account Representative

    3 weken geleden

    Amsterdam, Nederland N.F. Smith & Associates LP Voltijd

    International Account Representative page is loaded International Account Representative Apply locations São Paulo time type Full time posted on Posted 30+ Days Ago job requisition id REQ-1461 Job Description Smith & Associates is looking for an International Account Representative to join our Brazil team. Once you join this team, you will become...

  • Sales Representative

    2 weken geleden

    Amsterdam, Nederland FOOTY Voltijd

    All leagues are played on small-sided football fields – mostly 7 a side. Games are played weekly and are guided by qualified referees. You decide what evening and location you play, so it suits your diary. Footy facilitates the whole competition so you just need to show up and enjoy your game. In 2016 Footy Park, the first Footy owned football park,...

  • Customer service

    3 weken geleden

    Amsterdam, Nederland YoungCapital Voltijd

    Customer service bij een rechtsbijstandverzekeraar in AmsterdamBen jij een georganiseerd persoon en een echte beller? Start dan nu als Customer service bij een rechtsbijstandverzekeraar in Amsterdam!Wat ga je doen?Wat ga je doen?Als customer service bij rechtsbijstand verzekeraar in Amsterdam is het jouw verantwoordelijkheid om contact op te nemen met...

  • B2B Sales Representative

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Blu Selection Voltijd

    Are you looking for an opportunity to take your career in sales to the next level? Are you interested in joining an innovative, growing, and familiar organization with an eye on international business expansion? This might be the opportunity for you Our client, specializing in promotional products and business gifts, is looking for young professionals with a...

  • Sales Development Representative

    1 maand geleden

    Amsterdam, Nederland Snowflake Voltijd

    Build the future of data. Join the Snowflake team. We are looking for a motivated and enthusiastic, Swedish speaking Sales Development Representative to come aboard! Our SDRs will work hand in hand with Sales to generate leads and build customer pipelines. This is an entry-level role with a dedicated growth path and the training to be a great technical...

  • Customer Service Employee

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland CEVA Logistics Voltijd

    JOUW ROLVoor onze multi-user site in Amsterdam zijn wij op zoek naar een nieuwe Customer Service Medewerker. Als Customer Service Medewerker ben jij een belangrijke schakel in het contact met onze diverse (industriële) klanten. Met jouw communicatieve vaardigheden en klantgerichtheid ben jij in staat sterke klantrelaties op te bouwen Jouw uitdaging is om...

  • Sales Development Representative

    1 week geleden

    Amsterdam, Nederland Snowflake Voltijd

    Build the future of data. Join the Snowflake team. We are looking for a motivated and enthusiastic Sales Development Representative  to come aboard! Our SDRs will work hand in hand with Inside Sales to generate leads and build customer pipelines. This is an entry-level role with a dedicated growth path and the training to be a great technical sales...

  • Sales Development Representative

    6 dagen geleden

    Amsterdam, Nederland Snowflake Voltijd

    Build the future of data. Join the Snowflake team. We are looking for a motivated and enthusiastic Sales Development Representative to come aboard! Our SDRs will work hand in hand with Inside Sales to generate leads and build customer pipelines. This is an entry-level role with a dedicated growth path and the training to be a great technical sales...

  • Sales Development Representative

    1 maand geleden

    Amsterdam, Nederland Snowflake Voltijd

    Build the future of data. Join the Snowflake team. We are looking for a motivated and enthusiastic, Swedish speaking Sales Development Representative to come aboard! Our SDRs will work hand in hand with Sales to generate leads and build customer pipelines. This is an entry-level role with a dedicated growth path and the training to be a great technical sales...

  • Medewerker Customer Service

    1 maand geleden

    Amsterdam, Nederland Robert Half Netherlands Voltijd

    Voor een van onze klanten zijn wij opzoek naar een **Medewerker Customer Service (m/v/x) **in **Amsterdam**, een belangrijke functie in het verlenen van een optimaal serviceniveau ten behoeve van onze logistiek klanten en is verantwoordelijk voor de correct verwerking van de administratieve (logistieke) processen en rapporteert aan de Assistant Manager...

  • Customer Service Associate

    4 weken geleden

    Amsterdam, Nederland SkinVision Voltijd

    Introduction SkinVisionSkinVision is on a mission to save 250k lives in the next decade by revolutionizing the way we care about your skin. Our ML/AI technology empowers people to manage their skin health, enabling an efficient connection between users and the health system through a sophisticated yet easy to use mobile application available for download on...

  • Sales Development Representative

    4 weken geleden

    Amsterdam, Nederland Snowflake Voltijd

    Build the future of data. Join the Snowflake team. We are looking for a motivated and enthusiastic Sales Development Representative to come aboard! For this role we are looking for someone who can speak both Italian and Spanish as this role will be covering those markets for Snowflake. Our SDRs will work hand in hand with Inside Sales to generate leads...

  • Sales Development Representative

    4 weken geleden

    Amsterdam, Nederland Snowflake Voltijd

    Build the future of data. Join the Snowflake team.  We are looking for a motivated and enthusiastic Sales Development Representative to come aboard! For this role we are looking for someone who can speak both Italian and Spanish as this role will be covering those markets for Snowflake. Our SDRs will work hand in hand with Inside Sales to generate leads...

  • Sales Representative

    1 week geleden

    Amsterdam, Nederland Status Pro Voltijd

    Als Sales Representative kom je te werken bij dé leverancier van praktische EHBO-diensten en -producten voor meer dan 375.000 bedrijven en instellingen in de Benelux en Duitsland. Sinds het ontstaan in 1994 profileert onze opdrachtgever zich als één van de meest innovatieve bedrijven op de markt. Bij onze opdrachtgever zijn ze ambitieus en in de komende...