Customer Support medewerker

3 maanden geleden


Amstelveen, Nederland Luba Voltijd
Vacaturebeschrijving Ben jij op zoek naar een uitdagende bijbaan in de klantenservice? Dan is dit de perfecte kans voor jouOver het werk

Als Zaterdagkracht ben jij het aanspreekpunt binnen dit bedrijf voor zowel de klanten (B2B) als de leveranciers. Zo neem je inkomende telefoongesprekken aan en beantwoord je e-mails. Is een klant nieuw? Dan geef jij uitleg en begeleid jij ze bij het maken van de eerste bestellingen in het systeem. Je helpt de klant waar nodig, en verwerkt de binnengekomen orders in Exact. Ook houd jij je bezig met klachten. Je registreert deze en handelt ze op correcte wijze af, zodat zowel jij en de klant hier een goed gevoel aan over houden. Ook benader jij zelf de klanten over commerciële acties binnen de organisatie en ben je druk met administratieve taken zoals gegevensbeheer en controle.

Wat wij bieden
  • Een marktconform salaris
  • Een gezellige werksfeer in een informeel team
  • Mogelijkheid tot persoonlijke en professionele ontwikkeling
  • Flexibele werktijden op zaterdag
  • Last but not least is het de taak van jou en al jouw collega's om de overheerlijke pizzapunten te proeven die uit de testkeuken komen.
Wat wij vragen
  • Minimaal MBO werk- en denkniveau
  • Uitstekende communicatieve vaardigheden in het Nederlands en Engels
  • Klantgericht, servicegericht en oplossingsgericht
  • Goede computervaardigheden
  • Beschikbaar op zaterdagen
Over het bedrijf

Een grote producent en handelsmaatschappij van pizzaproducten in Amstelveen. Groeiend en jong bedrijf met een grote productieomgeving en magazijn.

Over Luba

Luba is het grootste uitzendbureau voor het MKB. Met de meeste vacatures bij de beste werkgevers is er altijd werk bij jou in de buurt Na jouw sollicitatie neemt de digitale intercedent contact met je op via WhatsApp. Door het stellen van een aantal slimme vragen komen wij te weten wat je belangrijk vindt in een baan. Daarna gaan we altijd persoonlijk in gesprek om elkaar beter te leren kennen. Solliciteer direct en wij gaan voor je aan de slag

Salarisomschrijving

13.68
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