Back Office Customer Service | German C2
3 weken geleden
Responsibilities:
- Respond to customer inquiries via email, chat, and phone
- Provide administrative support to the customer service team, including data entry and document processing
- Manage customer information in our CRM system
- Collaborate with other teams within the company to resolve customer issues
- Identify areas for process improvement and suggest solutions to management
- Support process improvement projects (bring in your ideas)
Qualifications:
- Excellent written and verbal communication skills in German (C2-level) and English
- Strong attention to detail and ability to work independently
- Proficient in Microsoft Office and Google Suite
The German language is a MUST, additionally a valid work visa is required, visa sponsorship is not possible.
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