Medior Customer Care Representative | German

3 weken geleden

Utrecht, Nederland Undutchables Voltijd
Job description Do you flourish in a dynamic and self-organized environment? Do you value independence in a role? And have you grown up speaking German? This is a great opportunity for you
As a Customer Care Representative:
  • You will be the first point of contact for customers through email, phone, WhatsApp and online chat
  • You work in close collaboration with the account manager of your product group, generate quotes and follow through on proposals
  • Adapt to customer needs, including problem solving in order to ensure customer satisfaction
  • You will advise them on their product choice, but also assist them with complaints or delivery questions. There is also a sales aspect in this role, where you'll help to follow up on hot-leads and turn them into an order
  • you will also identify and solve structural issues or raise them internally in order to improve existing processes
Requirements Qualifications:
  • Completed secondary education.
  • Exceptional communication skills and empathy.
  • Positive attitude and a team player mentality.
  • Creative problem-solving skills and adaptability.
  • Strong customer-centric mindset.
  • Enjoyment in engaging with customers via phone and email.
  • Already a couple of years (1+) recent customer service experience.
  • Proficiency in both German and English languages.
  • Excellent verbal and written communication skills. Be aware, this job is located in Moers, Germany Working conditions
    • Competitive compensation package
    • Flexible working hours and regular work-from-home opportunities
    • A bonus system with growth potential
    • Preparation and support for your sales-related tasks
    • Collaborative growth with your colleagues
    • A fantastic and friendly work environment
    • Team outings and events, along with complimentary beverages, fruit, and sports facility Company description Our client is a very dynamic and young e-commerce company based in Moers. They design, print and advise on branded products for both B2B and B2C clients, although the bulk of their clients are other businesses. Their product line ranges from pens, notebooks and other office supplies to face-masks and hospitality products. They've existed for around 10 years and are already an established name in their market.

  • Medior Customer Care Representative | German

    1 maand geleden

    Utrecht, Nederland Undutchables Voltijd

    Do you flourish in a dynamic and self-organized environment? Do you value independence in a role? And have you grown up speaking German? This is a great opportunity for you!As a Customer Care Re Do you flourish in a dynamic and self-organized environment? Do you value independence in a role? And have you grown up speaking German? This is a great opportunity...

  • Customer Care Specialist | German

    1 maand geleden

    Utrecht, Nederland Undutchables Voltijd

    Are you looking for a dynamic, challenging and forward-thinking role? Do you enjoy problem solving and are you great at helping others? We have a great opportunity for you, keep reading!As a Cus Are you looking for a dynamic, challenging and forward-thinking role? Do you enjoy problem solving and are you great at helping others? We have a great opportunity...

  • Customer Care Specialist | German

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description Are you looking for a dynamic, challenging and forward-thinking role? Do you enjoy problem solving and are you great at helping others? We have a great opportunity for you, keep reading! As a Customer Care Specialist, you will be the go-to for German speaking customers, ensuring they receive top-notch assistance with a smile. Your role will...

  • Customer Care Specialist | German

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description Are you looking for a dynamic, challenging and forward-thinking role? Do you enjoy problem solving and are you great at helping others? We have a great opportunity for you, keep reading! As a Customer Care Specialist, you will be the go-to for German speaking customers, ensuring they receive top-notch assistance with a smile. Your role will...

  • Back Office Customer Service | German C2

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    We are seeking a highly motivated and detail-oriented individual to join our customer service team as a back office representative. In this role, you will be responsible for providing administrative s We are seeking a highly motivated and detail-oriented individual to join our customer service team as a back office representative. In this role, you will be...

  • Client services representative | dutch

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    Do you enjoy problem solving and are you great at helping others? As a Customer Care Specialist, you will be the go-to for German speaking customers, ensuring they receive top-notch assistance with a smile. Your role will be to assist their customers with quality related problems, as well as work alongside planning to assist with maintenance scheduling....

  • Client services representative | dutch

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    Do you enjoy problem solving and are you great at helping others? As a Customer Care Specialist, you will be the go-to for German speaking customers, ensuring they receive top-notch assistance with a smile. Your role will be to assist their customers with quality related problems, as well as work alongside planning to assist with maintenance scheduling....

  • Sales Representative | German

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    These will be your daily challenges as a Sales Representative: Cold-call B2B prospects in the attempt to turn them into clientsFind as many growth opportunities as possible within you These will be your daily challenges as a Sales Representative: Cold-call B2B prospects in the attempt to turn them into clientsFind as many growth opportunities as possible...

  • International Sales Support | German

    2 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    As an International Sales Support representative, you are responsible for supporting the commercial team in all aspects of the sales process. Your main target is the German market, but you will suppor As an International Sales Support representative, you are responsible for supporting the commercial team in all aspects of the sales process. Your main target...

  • Klantenservice Medewerker

    7 dagen geleden

    Utrecht, Nederland Undutchables Voltijd

    Do you flourish in a dynamic and self-organized environment? Do you value independence in a role? And have you grown up speaking German? This is a great opportunity for you! As a Customer Care Re Do you flourish in a dynamic and self-organized environment? Do you value independence in a role? And have you grown up speaking German? This is a great opportunity...

  • Klantenservice Medewerker

    5 dagen geleden

    Utrecht, Nederland Undutchables. Voltijd

    Do you flourish in a dynamic and self-organized environment? Do you value independence in a role? And have you grown up speaking German? This is a great opportunity for you! As a Customer Care Re Do you flourish in a dynamic and self-organized environment? Do you value independence in a role? And have you grown up speaking German? This is a great opportunity...

  • Customer Support | German

    8 uur geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description We're seeking an enthusiastic and driven professional with a passion for delivering exceptional customer service. Your excellent communication skills, patience, and ability to listen attentively make you a perfect fit for this role. Your familiarity with webcare and social media, coupled with a genuine interest in cycling, enhances your...

  • Customer Support | German

    6 uur geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description We're seeking an enthusiastic and driven professional with a passion for delivering exceptional customer service. Your excellent communication skills, patience, and ability to listen attentively make you a perfect fit for this role. Your familiarity with webcare and social media, coupled with a genuine interest in cycling, enhances your...

  • Back Office Customer Service | German C2

    8 uur geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description We are seeking a highly motivated and detail-oriented individual to join our customer service team as a back office representative. In this role, you will be responsible for providing administrative support to our customer service team, ensuring that our customers receive prompt and accurate responses to their inquiries. Responsibilities: ...

  • Back Office Customer Service | German C2

    6 uur geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description We are seeking a highly motivated and detail-oriented individual to join our customer service team as a back office representative. In this role, you will be responsible for providing administrative support to our customer service team, ensuring that our customers receive prompt and accurate responses to their inquiries. Responsibilities: ...

  • Sales Representative | German

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description These will be your daily challenges as a Sales Representative:  Cold-call B2B prospects in the attempt to turn them into clients Find as many growth opportunities as possible within your accounts, and follow up on them Build and maintain long-lasting relationships with your B2B clients Enter your sales activities in the CRM system ...

  • Sales Representative | German

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description These will be your daily challenges as a Sales Representative:  Cold-call B2B prospects in the attempt to turn them into clients Find as many growth opportunities as possible within your accounts, and follow up on them Build and maintain long-lasting relationships with your B2B clients Enter your sales activities in the CRM system ...

  • Customer Service Representative

    20 uur geleden

    Utrecht, Provincie Utrecht, Nederland Start People Voltijd

    Over de functie Locatie: Utrecht Opleidingsniveau: MBO 4 of HBO ⏰ Uren per week: 32-40 uur Dienstverband: Fulltime Salaris: €2400- €3200 op basis van 40 uur Ontdek de revolutie in de gezondheidszorg! Ben jij klantgericht? Hou jij van dingen uitzoeken en vind jij het leuk om in een internationale setting te werken? Dan is deze baan echt iets voor...

  • Customer Service Representative

    16 uur geleden

    Utrecht, Nederland Start People Voltijd

    Over de functie Locatie: Utrecht Opleidingsniveau: MBO 4 of HBO Uren per week: 32-40 uur Dienstverband: Fulltime Salaris: €2400- €3200 op basis van 40 uur Ontdek de revolutie in de gezondheidszorg! Ben jij klantgericht? Hou jij van dingen uitzoeken en vind jij het leuk om in een internationale setting te werken? Dan is deze baan echt iets voor jou! In...

  • Customer Service Representative

    12 uur geleden

    Utrecht, Nederland Start People Voltijd

    Over de functie Locatie: Utrecht Opleidingsniveau: MBO 4 of HBO ⏰ Uren per week: 32-40 uur Dienstverband: Fulltime Salaris: €2400- €3200 op basis van 40 uur Ontdek de revolutie in de gezondheidszorg! Ben jij klantgericht? Hou jij van dingen uitzoeken en vind jij het leuk om in een internationale setting te werken? Dan is deze baan echt iets voor...