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Field Service Engineer

3 maanden geleden

Drachten, Friesland, Nederland Sparck Technologies BV Voltijd

Sparck Technologies B.V. is an automated packaging solutions (APS) provider with a decade of experience built on a spirit of innovation and commitment to improving our environment. We have been leading with purpose when it comes to eliminating excessive packaging and saving companies valuable resources. While we continue to make a positive difference to the world around us, our success is not only due to the quality of our product. We only succeed with the combined strength and diversity of our global team who are truly passionate about our packaging mission. Together, combined with our rapidly growing team of engineers, sales, service and marketing professionals, we are creating a better future – for the planet, for future generations and for every Sparck Technologies team member.

In order to further grow the business, we are looking for a Field service engineer for our service team. The service engineer execute projects with customers for new APS installation, coordinates the Field Service activities for the installed base and provides field service activities where necessary. You will directly report to the Service Manager Europe based in Drachten, the Netherlands.

Requirements:

We are looking for a pro-active and self-driven colleague with the right balance in personal and content skills and who has the ability to synchronize with other cultures.

· Bachelor's degree in Electrical, Mechatronics, Robotics or Mechanical Engineering or Associate degree in Mechanical or Electrical Engineering with 5 year work experience troubleshooting electrical and mechanical equipment (mechatronics) or proven to function on this level

· Willingness to travel and must possess a valid driver's license

· Dutch and English speaking

· Project management and organizing skills

· Detail oriented and stress resistant

· Good communication skills are required

· Customer service oriented

· Innovative and self-assured

· Decision making ability

· You are based in the southern part of the Netherlands, e.g. Limburg or Noord-Brabant

· Your working area is primarily the Benelux, but also working in other countries in Europe and Rest of the World is possible.

Responsibilities:

· Customer project management (primary contact, site planning, customization functional requirement document)

· Support on-site installation, validation, commissioning and training of Automatic Packaging Solutions Systems

· Perform hands-on remote and on-site troubleshooting, service and repairs (including upgrades)

· Support requests and issue management

· Spares management towards end customer

· Keep in close contact with the regional product Engineer and various other disciplines of the APS team.

· Support in developing additional documentation for product release, training and maintenance

· Position works in a rotating on-call schedule ( 2nd level on-call duty)

We offer:

You will work in an international company with an enthusiastic and motivated team that is driven to help our customers.

· We will offer you a competitive salary and a healthy work environment

· Company credit card for business related expenses

· 8% holiday pay, 27 vacation days, 13 ADV days and an end-of-year bonus based on company results

· To be able to perform your work properly, you will receive a laptop, mobile phone, company car and budget to set up your workplace at home

· You will receive a compensation for on-call duty

· We organize yearly team event's

If you want to be part of this team that is changing the packing automation industry, please send in your motivation letter and resume to More information on If you have additional questions, please contact Fardau van der Wal ,