Vice President Business Development Omnichannel Customer Experience

1 week geleden


Amsterdam, Noord-Holland, Nederland Best Recruitment Voltijd

This is a remote position.

Vacature: Senior Vice President Business Development - EMEA

Locatie: EMEA-regio

Dienstverband: Fulltime

Bedrijf: Anoniem - Omnichannel customer experience management

Over het Bedrijf:

Bij dit toonaangevende bedrijf staat innovatie centraal. Al meer dan 45 jaar leiden ze de weg met digitale oplossingen die bedrijfsprocessen vereenvoudigen en resultaten versterken. Met een wereldwijd team van medewerkers bedienen ze klanten in meer dan 170 landen en in meer dan 300 talen en dialecten. Ze zijn trots op hun certificering als Great Place to Work in 72 landen en op hun diverse klantenportefeuille, die dynamische sectoren omvat zoals Ad Sales, Cloud Sales, B2B Sales, Collections, Banking, Insurance, Travel, Healthcare en Trust & Safety.

Sector:

Dit bedrijf is actief in de sector van omnichannel customer experience management. Ze bieden geavanceerde oplossingen aan op het gebied van klantenservice, technische ondersteuning, klantenwerving en gespecialiseerde diensten zoals online tolkdiensten, visumaanvraagbeheer, data-analyse en schuldinvordering. De sector kenmerkt zich door zijn dynamiek, de noodzaak voor voortdurende innovatie en digitale transformatie, en de hoge eisen aan klantenservice en operationele efficiëntie.

Functieomschrijving:

Als Senior Vice President Business Development ben je verantwoordelijk voor het winnen van nieuwe accounts en het laten groeien van de business development verticaal binnen de EMEA-regio. Je ontwikkelt en implementeert een BD-strategie die meetbare resultaten oplevert en het succes van het nieuwe business development team in EMEA ondersteunt. De ideale kandidaat is een ervaren hunter met een bewezen staat van dienst in het sluiten van internationale deals.

Verantwoordelijkheden:

  • Ontwikkelen van een netwerk van potentiële klanten.
  • Opstellen en uitvoeren van plannen en strategieën voor waarde gedreven sales groei.
  • Beheren van meerdere verkoopstrategieën, waaronder relatieverkoop, oplossingsgerichte verkoop en toegevoegde waarde verkoop.
  • Digitale transformatie stimuleren; ervoor zorgen dat alle voorstellen een component van digitale transformatie bevatten.
  • Identificeren en ontwikkelen van unieke verkoopproposities en distributiekanalen.
  • Gedetailleerd documenteren van kansen en gebruik maken van het CRM-systeem (Salesforce).
  • Leiding geven aan het EMEA BD team door best practices te documenteren en te delen.
  • Produceren van gedetailleerde en nauwkeurige verkoop- en omzetprognoses.

Kwalificaties:

  • Minimaal 8 jaar ervaring in een soortgelijke functie binnen de sector van omnichannel customer experience management, BPO (Business Process Outsourcing), of een gerelateerd veld.
  • Ervaring met internationale verkoop en het sluiten van grote deals.
  • Uitstekende vaardigheden in netwerken, onderhandelen en relatiemanagement.
  • Sterke leiderschapskwaliteiten en vermogen om een cultuur van succes te creëren.
  • Uitstekende communicatievaardigheden, zowel schriftelijk als mondeling.
  • Bereidheid om te reizen binnen de EMEA-regio.

Wat wij bieden:

  • Een competitief salaris en aantrekkelijke secundaire arbeidsvoorwaarden.
  • De kans om te werken in een dynamische en internationale omgeving.
  • Mogelijkheden voor professionele en persoonlijke ontwikkeling.
  • Een inclusieve bedrijfscultuur waar diversiteit en innovatie worden gewaardeerd.

Sollicitatie:

Ben jij de gedreven professional die wij zoeken? Stuur je CV en motivatiebrief naar of solliciteer via onze website . Voor vragen kun je contact opnemen met Serge Claesen via Wij kijken uit naar je reactie

Overige informatie:

Deze vacature is anoniem geplaatst door Best Recruitment. Sollicitaties worden vertrouwelijk behandeld.





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