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Customer Support Professional

3 maanden geleden

Eindhoven, Noord-Brabant, Nederland Tempo-Team Voltijd

Functieomschrijving

Ben je op zoek naar eindeloze carrièremogelijkheden? Wil je werken in het bruisende centrum van Eindhoven? Of 50% van je werktijd vanuit huis werken? Daarnaast direct een contract bij de opdrachtgever? YES We hebben een match. Lees snel verder wie wij zoeken als Customer Support Professional

Wat bieden wij jou
  • Direct op contract bij de werkgever
  • Parttime mogelijkheden
  • Een 13e maand, reiskosten- of thuiswerkvergoeding
  • 27 vakantiedagen + 3 vrijwilligersdagen
  • Sportevenementen, teamuitjes, feestjes en vrijmibo
  • 50% thuiswerken na inwerktraject
Wie ben jij

Als Customer Support Professional ben jij dé expert die klanten met enthousiasme en expertise helpt. Met een goede onboarding leer je de ins en outs van Exact software. Daarnaast ontwikkel je sterke communicatievaardigheden en toon je nieuwsgierigheid en doorzettingsvermogen

In je tweede jaar kun je je supportcarrière verder uitbreiden. Kies voor een specialisatie, coach nieuwe teamleden of neem de leiding in diverse projecten. Je hebt zelfs de mogelijkheid om je carrière voort te zetten in verschillende richtingen. Zoals: consultancy, sales, marketing, productmanagement, management of IT

  • Je beschikt over minimaal een MBO4 werk- en denkniveau met relevante werkervaring, of je hebt een afgeronde HBO/WO-opleiding
  • Je spreekt en schrijft vloeiend Nederlands en Engels
  • Je bent proactief en kunt goed omgaan met werkdruk
Wat ga je doen

Als Customer Support Professional sta je altijd klaar om klanten te assisteren. Hebben ze vragen over een nieuw product? Of lopen ze vast met de software? Jij biedt snelle antwoorden en oplossingen Je ondersteunt klanten bij functionele vragen over hun Exact boekhoudsoftware. Geen boekhoudkundige achtergrond? Geen zorgen Wij bieden jou een training 'Basiskennis Boekhouding' aan

Jouw taken zijn onder andere:

  • Het beantwoorden van e-mails, chatberichten en telefoongesprekken
  • Klanten adviseren over nieuwe, innovatieve softwareoplossingen
  • Het zoeken naar oplossingen wanneer een klant problemen meldt
Waar ga je werken

Jouw nieuwe werkgever is leider in de internationale markt voor zakelijke en financiële software. Ze bieden cloudsoftware aan voor kleine en middelgrote bedrijven (#mkb). Het kantoor bevindt zich naast het station in Eindhoven, waardoor het gemakkelijk bereikbaar is met het openbaar vervoer Naast een reiskostenvergoeding ontvang je een 13e maand en 8% vakantiegeld. Bovendien krijg je de kans om je talenten verder te ontwikkelen via trainingen

Sollicitatie

Is deze vacature jou op het lijf geschreven? Ben jij de Customer Support Professional die wij zoeken? Solliciteer dan direct via de gele knop Vragen? Bel / app / mail naar onderstaande contactgegevens.

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent. Sollicitatieprocedure

Je solliciteert via Tempo-Team, leuk Om je sollicitatie af te ronden, maak je de eerste keer eenvoudig een account aan. Via je 'mijn Tempo-Team' account log je gemakkelijk in en solliciteer je de volgende keer nog eenvoudiger. Daarnaast vind je in je account de voortgang van je sollicitatie(s) en je persoonlijke gegevens. Dé manier dus om de best passende baan te vinden