Customer Onboarding and Support Specialist
1 week geleden
Are you ready to be part of a dynamic team at a high-growth PropTech company in Rotterdam? At Chainels, we are transforming the living and renting experience in buildings and cities with our innovative SaaS solution.
Our operations team is committed to providing exceptional customer experiences, assisting users across 500+ buildings in 10+ countries. Now, we are seeking a talented Customer Onboarding and Support Specialist to join us
Why Chainels?
- Opportunity to work with renowned real estate investors
- Empower users to maximize our platform's potential
- Flat organizational structure where your voice matters
Key responsibilities:
- Lead complex onboarding projects
- Deliver efficient customer support
- Enhance operational tools and processes
- Collaborate with Sales and Product teams
Requirements:
- 3+ years of B2B SaaS onboarding or support experience
- Hands-on project management skills
- Tech-savviness with tools like HubSpot, Intercom, Zendesk
- Proactive in knowledge article creation
- Strong Excel and log analysis skills
- Great communication skills in English
Nice to have:
- Experience with data visualization tools
- Familiarity with AI tools for automation
- Knowledge of Kibana or SQL
What we offer:
- Personal development budget
- Inspiring work environment
- Competitive salary and benefits
- Vibrant company culture
- Hybrid working model
- 25 days of annual leave
- Complimentary lunch and snacks
- Fun team outings and trips
If you're ready for the challenge, come join us at Chainels and be part of our exciting journey
-
Customer Onboarding and Support Specialist
1 week geleden
Rotterdam, Zuid-Holland, Nederland Chainels VoltijdBased in Rotterdam, Chainels is a high-growth PropTech company revolutionizing the living and renting experience in buildings and cities. Our SaaS solution, trusted by renowned real estate investors, is currently operational in over 500 buildings across more than 10 countries, serving 100,000+ users. Our operations team is dedicated to delivering an...
-
Support Specialist
1 week geleden
Rotterdam, Zuid-Holland, Nederland beBee Professionals VoltijdBeBee Professionals is looking for a Support Specialist to join our team in Róterdam.The Support Specialist will be responsible for providing technical support to our customers. The successful candidate will be able to troubleshoot and resolve customer inquiries in a timely and professional manner.The ideal candidate should have: A Bachelor's degree in...
-
Rotterdam, Zuid-Holland, Nederland VONQ VoltijdJob DescriptionIn this role, your core responsibilities will revolve around: Support VONQ's Software Partners: Assist software partners during the implementation of VONQ APIs and Widgets, providing technical guidance and troubleshooting support. Knowledge Base Management: Update and maintain our knowledge base with relevant and up-to-date content to ensure...
-
Customer Relations Specialist
1 week geleden
Rotterdam, Zuid-Holland, Nederland beBee Professionals VoltijdBeBee Professionals is looking for a Customer Relations Specialist to join our team in Róterdam.The successful candidate will be responsible for providing excellent customer service and support to our clients. This includes responding to customer inquiries, resolving customer complaints, and providing general information about our products and services.The...
-
Customer Support Team Lead
1 week geleden
Rotterdam, Zuid-Holland, Nederland Academy to Innovate HR (AIHR) VoltijdFull-time - Rotterdam HQ/Amsterdam Are you excited about shaping what a WOW-Quality Support experience looks like? Do you love coaching teams and contributing to a feedbackdriven culture? How about enabling and educating customers? AIHR is looking for a Customer Support Team Lead.Join us to elevate the way we work and support our membersAbout AIHR:Founded in...
-
Customer Engagement Specialist
1 week geleden
Rotterdam, Zuid-Holland, Nederland IQVIA VoltijdCustomer Engagement Specialist South West Netherlands For a collaboration with one of our customers, we are looking for a Customer Engagement Specialist. The Customer Engagement Specialist is responsible for company performance in defined territory for assigned brands. Executing tailored Health Care Professional (HCP) plans by having patient-focused...
-
IT Support Specialist
1 week geleden
Rotterdam, Zuid-Holland, Nederland Siemens Digital Industries Software VoltijdMANAGE, IMPROVE, AND INNOVATE. GET READY TO USE YOUR TECHNICAL SKILLS TO GO FOR THE BEST SOLUTION. Mendix are recruiting for an IT Support Specialist (1st Line support) to join their team based out of Rotterdam, Netherlands. In this role you will work with the Global support team with colleagues in EMEA, APAC and US region working on a follow-the-sun 24/5...
-
IT Support Specialist
3 weken geleden
Rotterdam, Zuid-Holland, Nederland Siemens Digital Industries Software VoltijdMANAGE, IMPROVE, AND INNOVATE. GET READY TO USE YOUR TECHNICAL SKILLS TO GO FOR THE BEST SOLUTION. Mendix are recruiting for an IT Support Specialist (1st Line support) to join their team based out of Rotterdam, Netherlands. In this role you will work with the Global support team with colleagues in EMEA, APAC and US region working on a follow-the-sun 24/5...
-
Technical Customer Support
1 week geleden
Rotterdam, Zuid-Holland, Nederland Olenex VoltijdTaken en verantwoordelijkhedenFor our location in the Central Post Office in Rotterdam, we are looking for a self-starting and hands-on Technical Customer Support. In your new role you will provide high level technological support for customers and colleagues in the areas of product development, sales, QA, logistics and production with regard to the Olenex...
-
RevOps and Collections Specialist
1 week geleden
Rotterdam, Zuid-Holland, Nederland Sana Commerce VoltijdJob DescriptionWhat you'll be doing:Act as 1st line of support to the commercial team and provide support in operational and administrative processes:Assisting in order confirmation creationEvaluate commercial agreements according to company guidelinesTimely and correctly documenting and storing details of commercial agreements in tooling.Guiding the...
-
Customer Support Representative
1 week geleden
Rotterdam, Zuid-Holland, Nederland NonStop Consulting VoltijdOur partner, a specialised laboratory for dietary supplements supporting patients post-gastric surgeries, is seeking a new Customer Service Representative at their headquarters in Rotterdam. Your responsibilities will include addressing customer inquiries and needs.You'll be aiding patients in feeling better and improving their lives post-weight loss...
-
Customer Support Specialist
3 weken geleden
Rotterdam, Zuid-Holland, Nederland Randstad VoltijdJij bent, als Customer Support Specialist, voor klanten de eerstelijns schakel tussen de opdrachtgever en haar Out of home producten. Je vindt het leuk om telefonisch of via e-mail contact te hebben met de klant.Daarnaast is er afwisseling in jouw werkzaamheden en bestaat de week niet alleen uit klantcontact, maar ook o.a. uit meetings met developers en...
-
Customer Support Specialist
2 maanden geleden
Rotterdam, Zuid-Holland, Nederland Randstad VoltijdJij bent, als Customer Support Specialist, voor klanten de eerstelijns schakel tussen de opdrachtgever en haar Out of home producten. Je vindt het leuk om telefonisch of via e-mail contact te hebben met de klant.Daarnaast is er afwisseling in jouw werkzaamheden en bestaat de week niet alleen uit klantcontact, maar ook o.a. uit meetings met developers en...
-
Customer Support Agent
1 week geleden
Rotterdam, Zuid-Holland, Nederland Jedlix VoltijdMake zero emission and zero billing charging the norm for millions of EV's across continents by , and we need your help to achieve that To accelerate our growth and international expansion, we are looking for someone to join our customer support team. You will be our users' and business partners' first point of contact and become a critical link between...
-
Sea Logistic Customer Care Specialist
1 week geleden
Rotterdam, Zuid-Holland, Nederland Kuehne+Nagel VoltijdJOB DESCRIPTION We're looking for you For our office in the heart of Rotterdam, we're seeking a new addition to our Sea Logistics Key Account Import team. We're in need of a dedicated Customer Care Specialist to bolster our team in Rotterdam. Your Role In this dynamic role, you'll serve as a crucial liaison between customers, Key Account Managers,...
-
IT Support Specialist
1 week geleden
Rotterdam, Zuid-Holland, Nederland Mendix VoltijdResponsibilities: Every day you will work on the most diverse cases for the first line support of Mendix. Dedicated and goal-oriented, you will manage various work environments, and you will take responsibility for making available, keeping, and improving the Mendix workplaces, including applications. Variety in your work is guaranteed You will work...
-
Sea Logistic Customer Care Specialist
3 weken geleden
Rotterdam, Zuid-Holland, Nederland Kuehne Nagel VoltijdWe're looking for you For our office in the heart of Rotterdam, we're seeking a new addition to our Sea Logistics Key Account Import team. We're in need of a dedicated Customer Care Specialist to bolster our team in Rotterdam. Your Role In this dynamic role, you'll serve as a crucial liaison between customers, Key Account Managers, outside sales, operational...
-
Sea Logistic Customer Care Specialist
2 maanden geleden
Rotterdam, Zuid-Holland, Nederland Kuehne Nagel VoltijdWe're looking for you For our office in the heart of Rotterdam, we're seeking a new addition to our Sea Logistics Key Account Import team. We're in need of a dedicated Customer Care Specialist to bolster our team in Rotterdam. Your Role In this dynamic role, you'll serve as a crucial liaison between customers, Key Account Managers, outside sales, operational...
-
Customer Support Specialist
2 maanden geleden
Rotterdam, Zuid-Holland, Nederland Walters People VoltijdOnze Opdrachtgever is een toonaangevend bedrijf in datatechnologie. Ze leveren innovatieve oplossingen binnen de SaaS-industrie en zijn gespecialiseerd in het verzamelen en analyseren van data voor diverse sectoren.Als Customer Support Specialist bij Onze Opdrachtgever ben je verantwoordelijk voor het bieden van hoogwaardige ondersteuning aan klanten. Je...
-
Sea Logistic Customer Care Specialist
3 weken geleden
Rotterdam, Zuid-Holland, Nederland Kuehne+Nagel VoltijdWe're looking for youFor our office in the heart of Rotterdam, we're seeking a new addition to our Sea Logistics Key Account Export team.We're in need of a dedicated Customer Care Specialist to bolster our team in Rotterdam.Your RoleIn this dynamic role, you'll serve as a crucial liaison between customers, Key Account Managers, outside sales, operational...