Internship - Customer Development Customer Service & Sales Support
1 week geleden
Op ons Customer Service Center wordt momenteel hard gewerkt aan
digitalisering van de processen. De wensen en behoeften van onze klanten
en interne collega's moeten worden geïnventariseerd om aannames te
voorkomen.
In deze rol schakel je veel met andere afdelingen en collega's, zoals Key
Account assistenten, Sales buitendienst, Data specialisten et cetera.
De afdeling is dynamisch en kenmerkt zich door korte lijnen. Je bent tijdens deze leuke en uitdagende stage volledig onderdeel van het team en je krijgt de vrijheid om ook ideeën over eigen projecten in te brengen.
De meest voorkomende werkzaamheden zijn onder andere:
• Uitvoeren van service onderzoek richting het Out Of Home-platform en voorbereiding voor verdere digitalisatie;
• Opzetten en uitvoeren van verschillende optimalisatie projecten (rondom digitalisering);
• Digitalisering van orders, webchat, webformulieren etc;
• Opvolging van klantcontacten (via mail of telefoon);
• Ondersteuning van het sales support team;
• En nog veel meer uitdagende werkzaamheden.
Wat we bieden:
• Een stagevergoeding van €625,- bruto per maand;
• Reiskostenvergoeding, indien je niet in het bezit bent van een studenten OV;
• Een compleet stageprogramma met je mede stagiaires, zoals een onboarding event en leuke (virtuele) activiteiten;
• De mogelijkheid om zowel je persoonlijke als zakelijke skills te ontwikkelen via ons uitgebreide trainingsaanbod;
• Een flexibele manier van werken;
• Een unieke kans om een kijkje te nemen achter de schermen van een van 's Werelds grootste FMCG bedrijven
Wat we vragen:
• Beschikbaarheid vanaf September 2024 voor 5 a 6 maanden voor minimaal 32 uur per week;
• Je volgt een Bachelor (3e of 4e jaar) of een Master opleiding;
• Je beheerst de Nederlandse taal uitstekend, Engels is een pre;
• Je hebt affiniteit met de FMCG-branche.
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