Huidige banen gerelateerd aan Customer Service Representative - Eindhoven, Noord-Brabant - Recruit4 Work SL
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Customer Service Representative
3 maanden geleden
will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities. Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation? A company specialized in recruitment and selection will take those aspects seriously in the profile. is such a company. searches and finds candidates at any level. We will find you the man or woman who fits seamless within your organisation structure and culture as regards to education, experience, caracter and ambitions. We guarantee that there will be the optimal click between your company and your new professional. Therefor you can be sure that your new employee will be a reinforcement in every way to your organisation, also at the long term. Please, call for more information. You may also call this number if you have any additional questions. Spain: Netherlands:
The Role
You will be responsible for :
- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
- Partnering with the sales team to ensure that new customers are onboarded successfully.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Ensuring a high level of customer renewals.
- Building strong product expertise and providing training & ongoing support as required.
- Providing feedback and advocacy on customer pain-points to internal teams.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- You have at least 1 year experience within a Customer Service or Customer Success role, ideally within the Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of problem solving
- You pay strong attention to detail and deliver work that is of a high standard
- You are adaptable and thrive in changing environments
- You are highly goal driven and work well in fast paced environments
What's on Offer?
- Opportunity within a company with a solid track record of performance
- Work alongside & learn from best in class talent
- Join a market leader within Other Services
