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Junior Customer Success Manager

3 maanden geleden


Rotterdam, Zuid-Holland, Nederland Sales and Marketing Consultants Voltijd
Heb jij een flinke dosis communicatieve vaardigheden? Vind jij het leuk om klanten te helpen bij het oplossen van hun problemen? Kun jij snel schakelen en ben jij servicegericht? Reageer dan direct op deze vacature voor een Junior costumer success manager
- Binnen deze functie ben je verantwoordelijk voor het gehele klantenproces van A tot Z.
- Als Customer success manager ben je servicegericht en vind je het leuk om klanten te helpen bij het oplossen van hun problemen.
- Een bruto startsalaris tussen €2.400;
- en €3.500;
- per maand op basis van een 40-urige werkweek.
- Een mooie opstapfunctie met volle bak doorgroei
- en ontwikkelmogelijkheden

**wat ga je doen?**:

- Het beantwoorden van binnenkomende vragen, chat
- en telefoongesprekken.
- Als junior customer success manager ben je bezig met het vastleggen hoe jij op werkende oplossingen bent gekomen.
- Je deelt creatieve en verassende ideeën waardoor service processen verbeterd kunnen worden.
- Advies geven aan klanten over nieuwe, innovatieve softwareoplossingen.
- Je onderhoudt contact met belangrijke klanten en bent alert op de wensen en behoeften.

**Waar kom je te werken?**:
Wij zijn de marktleider in business software in de Benelux. Je kunt bij ons terecht voor de automatisering van boekhoud, financieel, ERP, HRM en CRM processen. We combineren de energie van een startup met de voordelen van een multinational.

**Wat neem je mee?**:

- Een afgerond mbo4 opleiding of hoger.
- Je bent communicatief zeer vaardig.
- Als junior customer success manager wil je een perfecte start maken met je carriere en flink doorgroeien.

**Wat krijg je?**:

- Een startsalaris van €2.450;
- bruto per maand op fulltime basis.
- Daarbovenop ontvang je 20% aan teambonus.
- Genoeg vrije dagen voor een paar welverdiende vakanties, wel zo lekker.
- Ook krijg je van ons een mooie 13e maand.
- Als junior customer success manager groei je in no time door binnen onze organisatie.