Change Expert

1 week geleden

Amsterdam, Noord-Holland, Nederland ING Voltijd

The Team

We are a group of data enthusiasts with a mission to create an end-to-end Data Analytics Platforms called DAP Next for ING Bank. We are part of the ING Analytics (INGA) department, under the Analytics Platforms and Data Products (APDP) tribe.

DAP Next is an internal data analytics product with over 500+ high value projects across the domains of Fraud, Wholesale Banking, Retail etc. We have over 1000+ users and 100s of models in exploration.
And we believe this is just a start for us

The Data Analytics Platform team is a team of 100 people that has the mission to make Data Analytics available and accessible to 50% of all people who work at ING worldwide. We do this by combining open-source technologies with our own custom implementations to create the fastest, most innovative and secure Analytics Platform. You'll be part of a cross functional team, with engineers, product manager, UXers and more. We work in a fun and creative environment, and we're dedicated to bringing out the best in both each other and our projects.

Roles and Responsibilities

As a Program Manager you will take responsibility in being the linking pin between the Data Analytics Platform and the large programs that run on top of it. You facilitate the collaboration and communication between the platform and the respective programs.

You will work with the larger organization, engage tech teams and stakeholders across many countries with regards to the Data Analytics Platform and be part of the full-fledged product team of DAP consisting of over 100 people.

Do you like creating order in chaos, being part of a team working on cutting edge analytics technologies, always putting the customer first? Search no further, if you answered all of the previous with yes, you want to work at the Data Analytics Platform You'll work with a wide variety of programs that build on top of DAP, some having business cases of hunderes of miliions of euros, accross all the different domains a bank is active in You have a drive to always put the customer first, help them achieve their goals, while being realistic and challenging when need be Work with the tech teams and business side of DAP accross multiple countries Thrive in a team where knowledge sharing and wanting to be the best in your field are key

How to succeed

Experience with complex stakeholder management Excellent written and spoken skill in the English language Experience in alinging roadmaps of large inniatives Skills in collecting key requirements accross a wide variety of type of stakeholders Experience in writing reports for C-level You are comfortable working in in an international context, within virtual teams and can interact easily with international stakeholders; You are "MVP" (Minimal Valuable Product) driven, making continuous impact in a complex environment.

A day in the life of a program manager of DAP

As program manager for the Data Analytics Platform, you're the person who's on top of everything, you know exactly what the latest promises are we made as a platform and what the status is of delivering on those promises, everyone is looking to you to see if we can make the tight deadlines...

That's why you wake up to go to work. After your morning coffee you sync up with the Product Manager and the Platform Lead of DAP to get the latest on what our major stakeholders are expecting of us, you quickly point out that we can actually meet these expectations, because the align perfectly with another major program we're running, if we just tweak a few small things.. After that you head to a meeting with the Product Owner and the Tech lead of one of the engineering squads to get the latest on the progress on the download portal, so you can fill in one of the programs later that week on the status of their big blocker on starting to use the platform. After lunch you sit down with your contact at the Tech Infra department to ask them a detailed update on the delivery of both the new hardware and the networking, as this is threatening the delivery of a promise to our biggest program.. The rest of your afternoon you spend by working together with the Enterprise Architect and the Product Manager on how to best align the three biggest programs, that we can best capture the power of a platform towards them. You keep being amazed by the excellent people around you.

Rewards & benefits

We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at

The benefits of working with us at ING include: A salary tailored to your qualities and experience 24-27 vacation days depending on the contract Pension scheme 13th-month salary Individual Savings Contribution (BIS), 3.5% of your gross annual salary 8% Holiday payment Personal growth and challenging work with endless possibilities An informal working environment with innovative colleagues Work Agile, so new ideas come to life faster

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