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Chapter Lead IT Integration

1 maand geleden

Amsterdam, Nederland ING Netherlands Voltijd
We are looking for a passionate and inspiring IT Chapter Lead for the IT Integrators within International Payments with extensive experience in the customer initiated payments and interbank clearing and settlement.

The Team

Your Chapter consists of fellow integrators working in with several squads within the IT Area. Together with your Chapter, you guarantee the required knowledge within the IT Area. You do this by jointly investing in knowledge of the Java and DevOps fields, for example by:
  • Organize knowledge and demo sessions
  • Attend relevant and/or interesting conferences in your field together with the Chapter
  • Working together with your Chapter on relevant issues within the bank (with the aim of knowledge development)
  • There is room for innovation. Quality comes first and the customer is central to all activities.
The DevOps squads within ING Bank use the Scrum methodology and a far-reaching Agile Way-of-Work. This puts ING Bank at the forefront of the working method used for designing, building, and testing applications, as well as the process of commissioning, managing and ultimately decommissioning applications. In this way, ING Bank is continuously optimizing its services to its customers and further strengthening its leading position in the market. In your position, you therefore have a direct influence on customer satisfaction at ING and, of course, you are expected to put the customer's interests first in all your work.

Key Responsibilities

A successful experienced IT Integrator, who is also the Chapter, Lead for the IT Integrators and IT Business Analysts.
  • Creates an awesome atmosphere in which everyone feels appreciated and heard, and where everyone enjoys their work.
  • Actively aligns with the IT Lead, IT Area Leads and business on the delivery and priority of the work.
  • Uses his/her skills to attract and retain the IT Integrators and IT Business Analysts and create the best engineering and delivery culture in an Agile way of working environment.
  • Values engineering craftsmanship and develops craftsmanship of the employees working in their respective area. Provides high-level strategic guidance to the IT Integrators and IT Business Analysts.
  • Leads significant transformative initiatives with broad-reaching international effects.
  • Promotes creativity and originality, such as by catalysing internal conferences.
  • Ensures adherence to IT risk, security, and compliance commitments.
  • Plays a constructive role in enhancing the broader IT organization.
  • As a Chapter Lead, you are responsible for the knowledge development of your employees within the ING Way-of-Work.
How to succeed

Chapter Lead IT Integrator is an ambassador for the ING culture (Orange Code) and meets the requirements of the associated manager's conduct You are substantively strong, and you are focused on achieving the best and concrete results in your work. Better than anyone you understand the wishes and needs of the IT department. Also, you are a real team player. The complex and versatile operational working environment requires you to be able to switch quickly. You can quickly recognize where to act. You are also able to coach colleagues and give constructive feedback.

Characteristics of a Chapter lead
  • You are an AWESOME leader, inspiring and energizing.
  • You focus on and encourage collaboration, within the team, within ING Netherlands, and internationally.
  • You drive change, project as well as drive for, continuous improvement and a high-performance culture.
  • Excellent strategic management / decision taking skills.
  • Empowering people management style
  • Mindset of openness and willingness to try new ways of working.
  • End-to-end ownership mindset
  • A master's degree in computer science, or related technical discipline
  • Proven expert experience in IT management, preferably in a complex matrix organisation.
  • Experience in an Agile context.
  • Strong leadership and people management skills
  • Having a continuous improvement mindset
  • Are a role model and an ambassador for our culture cross departments and cross ING.
Engineering skills
  • At least Bachelor/Master level of education
  • Knowledge of, and experience with Agile/Scrum
  • Experience in drawing up complex business requirements from stakeholders and converting them into IT solutions
  • You have a positive mindset
  • You have an excellent command of both the Dutch and English language, both verbally and in writing
Rewards and benefits
We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at
The benefits of working with us a