Customer Service Specialist
2 maanden geleden
- Dagelijks klantcontact, zowel telefonisch als via e-mail.
- Relatiebeheer en communicatie met klanten, partners, transporteurs, leveranciers en interne afdelingen. Je staat iedereen met een glimlach door de telefoon te woord.
- Het geven van rondleidingen aan nieuwe en bestaande klanten.
- Het inrichten van nieuwe klanten en/of afspraken in de interne systemen.
- Het opzetten en uitvoeren van operationele verbeterprocessen.
- Je hebt minimaal 1 jaar werkervaring in een soortgelijke functie in een logistieke omgeving
- Je beschikt over minimaal MBO werk- en denkniveau
- Je hebt aantoonbare kennis van Microsoft Office (Word, Excel & PowerPoint)
- Een bruto maandsalaris van €2750 tot €3350, afhankelijk van je ervaring en achtergrond.
- Een reiskostenvergoeding van €0,21 per km (vanaf 10km enkele reis).
- 27 vakantiedagen per jaar, en een vakantietoeslag van 8%.
- Direct een jaarcontract met zicht op een vaste aanstelling.
- Een pensioenregeling en de mogelijkheid om gebruik te maken van de collectieve zorgverzekering.
- De mogelijkheid om één dag per jaar betaald vrijwilligerswerk naar eigen keuze te doen
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Customer Service Specialist
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