Duty manager internship Moxy/Residence Inn

4 weken geleden

Amsterdam, Noord-Holland, Nederland MoxyResidence Inn Houthavens Voltijd

Ben je op zoek naar een stage met verantwoordelijkheid? Ben je altijd in voor een uitdaging en iets anders? Dan hebben wij bij Moxy en Residence Inn Houthavens Amsterdam de perfecte stage voor jou

Onze Duty Trainee is iemand die het allemaal kan en niet bang is om zijn/haar handen vuil te maken of een uitdaging uit de weg te gaan. Je moet bekend zijn met het bedrijf, de apparatuur en de noodprocedures. Als Duty Trainee heb je een goede kennis van alle operationele afdelingen en help je ze graag in tijden van nood Klachten zijn voor jou een uitdaging omdat je een uitstekende probleemoplosser bent met gevoel voor humor en van elke klacht of kwestie een briljante en pittige ervaring kunt maken


Over ons

Bij Cycas hebben we een team van toegewijde crewleden die hun ware zelf mogen zijn zodat ze een positieve OUTRAGEOUS service kunnen leveren Bij ons staan mensen centraal bij alles wat we doen en we zijn op zoek naar een vriendelijke, pittige, extraverte nieuwe Duty Trainee voor onze twee merken

Wij zijn het eerste hotel in Nederland met twee merken; 2 hotels in 1 gebouw Residence Inn by Marriott is een extended stay merk waarbij onze gasten voor langere tijd verblijven. Het is aan ons om ervoor te zorgen dat zij zich thuis voelen bij onze familie van medewerkers Alle kamers zijn suites met meer woon- en werkruimte dan je in eender welke andere hotelkamer zou vinden, inclusief een volledig uitgeruste keuken in elke suite

Wat je gaat doen tijdens deze stage:

  • Je assisteert de operations manager op alle afdelingen (frontoffice, F&B, housekeeping etc.)
  • Je bent in staat om jezelf als manager te presenteren aan de gasten van het hotel.
  • Je leert om te gaan met verzoeken of klachten van gasten.
  • Van een duty manager stagiair wordt verwacht dat hij/zij de juiste beslissingen neemt op het moment dat er zich een probleem voordoet.
  • Je doet kennis op over het hotel en wat te doen in noodsituaties.
  • Je doet kwaliteitsrondes en Brand audit controles.
  • Je controleert kamers om het externe schoonmaakbedrijf te controleren.
  • Orders maken
  • Andere projecten
  • Je werkt vroege en late diensten, ook in het weekend en op feestdagen

Wie ben jij?

  • Je bent leergierig en creatief
  • Je beheerst de Engelse taal, Nederlands is een pré.
  • Je volgt een relevante HBO studie (hotel – facilitair - toerisme)
  • Je bent sociaal en houdt van werken in een divers team
  • Je bent flexibel en in staat om verschillende diensten te werken, ook in het weekend en op feestdagen
  • Gepassioneerd om in een team te werken

Wat wij je bieden

  • Het beste project waar je ooit aan zult werken ben jijzelf Dus laat ons je helpen groeien met onze begeleiding, training en carrièremogelijkheden
  • Voed je reislust met kortingen in meer dan 8000 Marriott hotels
  • Gratis gebruik van de Moxy Gym om fit en gezond te blijven
  • Sociale evenementen.
  • Gratis parkeren
  • Cycas travel discounts bij alle hotels binnen het portfolio
  • Maandelijkse stagevergoeding van 500EUR

Geïnteresseerd? Let’s connect

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ENGLISH

Are you looking for an internship with responsibility? Are you always up for a challenge and something different? Then we have the perfect internship for you at Moxy and Residence Inn Houthavens Amsterdam

Our Duty Trainee is someone who can do it all and is not afraid to get his/her hands dirty or shy away from a challenge. You must be familiar with the company, equipment and emergency procedures. As a Duty Trainee, you have a good knowledge of all operational departments and are happy to help them in times of need Complaints are a challenge for you because you are an excellent problem solver with a sense of humor and can turn any complaint or issue into a brilliant and spirited experience

What you will do during this internship:

  • You will assist the operations manager in all departments (front office, F&B, housekeeping etc.).
  • You will be able to present yourself as a manager to the guests of the hotel.
  • You will learn to deal with guest requests or complaints.
  • A duty manager intern is expected to make the right decisions the moment a problem arises.
  • You will gain knowledge about the hotel and what to do in emergency situations.
  • You do quality rounds and Brand audit checks.
  • You will check rooms to verify the outside cleaning company.
  • Making orders
  • Other projects
  • You will work early and late shifts, including weekends and holidays

Who are you?

  • You are eager to learn and creative
  • You master the English language, Dutch is an advantage.
  • You follow a relevant HBO study (hotel - facility - tourism)
  • You are sociable and enjoy working in a diverse team
  • You are flexible and able to work different shifts, including weekends and holidays
  • Passionate to work in a team

What we offer you

  • The best project you will ever work on is you So let us help you grow with our guidance, training and career opportunities
  • Feed your wanderlust with discounts at over 8000 Marriott hotels
  • Free use of the Moxy Gym to stay fit and healthy
  • Social events.
  • Free parking
  • Cycas travel discounts at all hotels within the portfolio
  • Monthly internship allowance of 500EUR

Interested? Let's connect



Meer informatie over de functiebeschrijving, zie hierboven.

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