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Customer Service Administrator

3 maanden geleden


Rotterdam, Zuid-Holland, Nederland Bureau Vertias North America Voltijd

Temporary Position (6 Months)

The role

Ensure that all administration related to Customer Services in Commodities in the Netherlands runs timely and smoothly. Furthermore you will be our ambassador to disseminate the four drivers of our strategic plan among all stakeholders: Stronger Together, Fit for the future, Give Trust and Take Responsibility, Understand your client.

What will you do

  • Co-operate closely with the team lead customer services and client coordinators to deliver the highest added value to our customers
  • Deliver professional, reliable and timely reporting towards our customers
  • Ensure proper hand over for invoicing
  • Enter, manage and maintain customer data in relevant customer systems
  • Process all necessary administration and documentation in the area of responsibility
  • Preparation of all information material needed in order to support the relevant organizational department

Skills & Competences

  • MBO working and thinking level, related to commercial customer service
  • Working experience in a relevant market or a relevant role
  • Preferably knowledge of technical terms in both local and English language in writing and spoken
  • Strong communication skills
  • Capable of using self-reflection to improve personal and team performance

What do we offer

  • A salary that matches your responsibilities and experience
  • Holiday allowance of 8% of your gross annual salary
  • 13th month
  • Mobile phone and laptop
  • Good work-life balance, possibility to work partly from home
  • 25 vacation days per year (based on a 40-hour working week)
  • Defined contribution pension scheme
  • Group health insurance

Do you have questions about the role?

Please contact our Corporate Recruiter, Luc Warnier at

>>VISA related sponsorships are not considered for this position. Please do not apply if this applies to you