Customer Support Representative – Order Entry

4 weken geleden

Hoofddorp, Noord-Holland, Nederland IDEXX Voltijd

As an Order Entry Consultant, you will be providing customer support for animal health care-related products for veterinarians, medical diagnostic services, water-testing equipment and other products and services. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy.

In this role

  • You will support by answering customer questions, explaining products and services, instructing in use of equipment, coordinating and assisting with equipment installations, configuring computer system hardware or software, troubleshooting and repairing system, database or data communication issues, customer order entry and billing or other priorities.
  • You will determine customer needs, research and provide solutions and coordinate with other team members as needed.
  • You will ensure ongoing customer satisfaction and continue strong customer relationships.
  • You will support quality management system and other compliance requirements.

What you will need to succeed

  • High quality customer facing inter-personal skills, with experience working with customers and maintaining good customer relationships.
  • Native French Speaker & business English, Fluent in Italian or Spanish will be a plus.
  • Technical record keeping management skills.
  • Reasoning and analytical skills to resolve issues.
  • Phone skills, with ability to establish rapport.
  • Attention to detail.
  • Organized with ability to multi-task.
  • Ability to work independently and as part of a team.
  • Communication skills, both verbal and written, including ability to communicate complex technical issues to technical and non-technical users in a professional, positive, friendly and understandable manner.

Why IDEXX

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

  • Order Entry Consultant

    1 maand geleden

    Hoofddorp, Noord-Holland, Nederland IDEXX Voltijd

    Order Entry Consultant As an Order Entry Consultant, you will be providing customer support for animal health care-related products for veterinarians, medical diagnostic services, water-testing equipment and other products and services. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians,...

  • Order Process Specialist

    3 weken geleden

    Hoofddorp, Noord-Holland, Nederland IDEXX Voltijd

    As an Order Process Specialist at IDEXX, you will be at the heart of our Financial and order processing operations. You will be a part of the European Finance Business Operations Team, responsible for all accurate, timely, and compliant order entry, checks, and processing for some 21 countries. Are you tech-savvy and can you work under pressure? Can you...

  • Supply Chain Management Assistant

    2 maanden geleden

    Hoofddorp, Noord-Holland, Nederland Irdeto Voltijd

    Role Description:This is an entry-level role for a multi-skilled, hardworking team player wanting to develop a career in Supply Chain Management. The job encompasses goods and equipment handling, stock management, shipping, processing and managing the delivery of customer orders with suppliers, and other general warehouse activities.Excellent organizational...

  • Sales Assistant

    3 maanden geleden

    Hoofddorp, Noord-Holland, Nederland Hikvision Europe BV Voltijd

    Hikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full line of innovative CCTV and video surveillance products. The product line ranges from cameras and DVRs to video management software. Since its establishment in 2001,...

  • Technical Support Intern

    3 weken geleden

    Hoofddorp, Noord-Holland, Nederland Hikvision Europe BV Voltijd

    Hikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full-line of innovative CCTV and video surveillance products. The product line ranges from cameras and DVRs to video management software. Since its establishment in 2001,...

  • Client Manager

    3 weken geleden

    Hoofddorp, Noord-Holland, Nederland opentext Voltijd

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Marketing Analyst

    2 maanden geleden

    Hoofddorp, Noord-Holland, Nederland TNT FedEx Voltijd

    Responsibilities :Support regional and local management by conducting and supporting analysis for marketing strategy related studies and planning (feasibility study, new products and services, customer/market analysis and/or flight scheduling) to identify revenue and growth opportunities Enhance customer experience by being the Voice-Of-Customer and...

  • Credit Controller United Kingdom

    2 maanden geleden

    Hoofddorp, Noord-Holland, Nederland IDEXX Voltijd

    Credit Controller United Kingdom & Ireland - Native English SpeakerIDEXX is hiring a Credit Controller in support of our operations in the United Kingdom and Ireland. Do you have a passion for numbers and processes? Are you a great communicator and have technical savvy? Can you deliver in a flexible and solution-driven way? And do you want to work for the...

  • Credit Controller United Kingdom

    2 maanden geleden

    Hoofddorp, Noord-Holland, Nederland IDEXX Voltijd

    IDEXX is hiring a Credit Controller in support of our operations in the United Kingdom and Ireland. Do you have a passion for numbers and processes? Are you a great communicator and have technical savvy? Can you deliver in a flexible and solution-driven way? And do you want to work for the Global Leader in Veterinary Diagnostics? Then we really want to...

  • Process Operator

    4 weken geleden

    Hoofddorp, Noord-Holland, Nederland Orion Group Voltijd

    We have a current opportunity for a Process Operator. The position will be based in Hoofddorp. For further information about this position please apply. We are looking for candidates with offshore oil and gas experience, suitably trained in the required NOGEPA courses relevant to a Process Operator. This role exists to safeguard operations against unplanned...

  • Calibration Team Lead

    1 maand geleden

    Hoofddorp, Noord-Holland, Nederland Gilead Sciences, Inc. Voltijd

    For Current Kite Pharma Employees and Contractors:Please log onto your Internal Career Site $) to apply for this job.We're here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We've made incredible scientific breakthroughs and our pioneering...

  • Mainframe Modernisation Leader

    3 weken geleden

    Hoofddorp, Noord-Holland, Nederland Kyndryl Voltijd

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleWe are...

  • Business Analyst, Global Reference Lab Information Management

    1 maand geleden

    Hoofddorp, Noord-Holland, Nederland IDEXX Voltijd

    IDEXX Reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise while providing the most...

  • Supply Chain Specialist

    4 weken geleden

    Hoofddorp, Noord-Holland, Nederland Gilead Sciences, Inc. Voltijd

    For Current Kite Pharma Employees and Contractors:Please log onto your Internal Career Site $) to apply for this job.We're here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We've made incredible scientific breakthroughs and our pioneering...

  • HR Business Partner focused on Employee Relations and Works Councils

    3 weken geleden

    Hoofddorp, Noord-Holland, Nederland IDEXX Voltijd

    IDEXX is looking for an HR Business Partner / Manager experienced in Employee Relations and Works Councils to join our HR Business Partner Organization. In this role, you will be responsible for managing the company's relationship with our Works Councils and fostering a positive employee relations environment in the Netherlands. This role develops,...

  • Medior Netwerk Engineer

    1 maand geleden

    Hoofddorp, Noord-Holland, Nederland Yacht Voltijd

    Your role:Our client is a company focusing themselves on improving the value that they get from its investments in technology. They work fast, hard, and are passionate about what they do. Our client is currently looking for a Network Engineer to join their IT Infrastructure team to work closely with their Corporate Services, Operations, and other groups to...

  • Sr Global Veh Techn/DOT

    2 maanden geleden

    Hoofddorp, Noord-Holland, Nederland TNT FedEx Voltijd

    Provides timely, quality maintenance for FedEx vehicle fleet and ground support equipment which requires preventative maintenance, troubleshooting, repairs, modifications, and documentation. Document work with appropriate repair orders and parts ordering using FedEx computer systems. Ensures work is in accordance with OSHA and DOT standards. Guides and...

  • International Programs Account Manager

    2 maanden geleden

    Hoofddorp, Noord-Holland, Nederland Swiss Re Voltijd

    About the Role The EMEA International Programs Account Manager will be responsible for coordinating and driving complex International Programs from submission to service delivery working in cooperation with all relevant internal stakeholders. This end to end responsibility ensures we are in line with local regulations, laws, market practices and introduce...

  • Marketing Intern

    3 maanden geleden

    Hoofddorp, Noord-Holland, Nederland Hikvision Europe BV Voltijd

    Hikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full-line of innovative CCTV and video surveillance products. The product line ranges from cameras and DVRs to video management software. Since its establishment in 2001,...

  • Corporate- & Company Secretary

    1 maand geleden

    Hoofddorp, Noord-Holland, Nederland Kyndryl Voltijd

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAt...