Panerai e-Boutique Sales Associate

4 weken geleden

Amsterdam, Noord-Holland, Nederland Richemont Voltijd

"It's a pleasure to arrive at our beautiful office every day to work with a diverse, warm, and light-hearted group of people, with the common goal of delighting our clients. I had the opportunity to grow from the sales & customer service role myself, and it now fills me with pride to help develop my team to be ready for their next step within the Richemont group."

Client Relations Team Leader

HOW WILL YOU MAKE AN IMPACT?

The e-Boutique Sales Associate is the voice of PANERAI. You will build and maintain relationships with our clients, advising them via phone and web-based channels. You are responsible for upholding excellent levels of client support and developing sales.

Aside from being the expert advisor for our clients, you will apply your commercial sense to identify sales opportunities, develop your client portfolio, maintain the interest and engagement of your clients at the highest level. As a specialist of the Maison, you will deliver expert knowledge on the products and Maison, whilst providing the highest quality of service and client satisfaction.

KEY RESPONSIBILITIES


• Advising, selling & clienteling

• Drive sales through professional and courteous client interactions meeting the Maison targets

• Be a role model regarding the Maison selling ceremony

• Handle & solve issues related to clients

• Handle all inbound calls, e-mails & social media messages and greet all clients in a timely, professional, and engaging manner

• Actively develop outbound clienteling actions to enhance your client portfolio

• Process orders initiated by phone; this will involve a great deal of data entry in the CRC systems

• Consistently seek new product knowledge to act as an expert for the Maison

• Display strong selling and negotiating skills; overcome objections and ask probing questions to close sales

• Follow-up client satisfaction barometer KPIs and answer to your clients following their questionnaire feedbacks

Maison identity & expertise


• Know the Maison products, History and events calendar to convey storytelling to your clients

• Know the Maison e-Retail procedures (selling, customer services, return & exchanges, delivery)

• Be a referent for Watchmaking know-how

• Be proactive in building strong synergies and collaboration with the Boutique network to offer seamless experience to our clients

YOUR PROFILE

If you are commercially minded and pride yourself in providing the best quality of service and support, we invite you to join us as our PANERAI e-Boutique Sales Associate. Your background in customer support and service, hospitality or retail, will provide a good basis to grow your customer management and sales skills. To be successful, you know your market, and have a strong command of Italian and French, with communication skills that are superb and represent the quality PANERAI personifies. As a good team player, you are flexible, positive, dedicated and a multitasking wizard.

You must be able to demonstrate the following key capabilities:


• Excellent understanding of customer service

• Keen sales skills

• Computer literacy

• Keyboarding skills of at least 50wpm

• Written and verbal communication skills in ITALIAN & FRENCH

• Be constructive in difficult situations

• Collaborate with others to enhance work processes, tools, and governance

• Be eager to learn new competencies, capabilities, and knowledge

WE OFFER

A supportive space where you can grow further as a professional and develop your market and product knowledge in the luxury sector. With us, you are in a very international environment of dedicated professionals - and before you know it, you might even pick up an additional language or two from your colleagues.

Apart from that, we also have team building and evening events, where you will have a chance to get to know your colleagues from various brands and departments.

To reward your dedication, we offer a competitive salary, which includes the 13th month, bonus, commission, and a full reimbursement of travel costs.

If this opportunity sounds like a good challenge to you, we would like to hear from you.

YOUR JOURNEY WITH US

In the interview process with us, we always ensure you have complete insight and transparency. This means you will meet the Managers involved, your future team and get a chance to shadow our excellent Advisors to see how they work.

After successfully joining us you will be included in our CRC Academy Program. This means that you will initially have 2-3 weeks of training on the brand history + product knowledge, procedures, and tools we use as a global organization. After you have complimented your knowledge with experience you will also be eligible for the on-site visit of the manufacture to get full insight into the production process and a visit to the market and boutiques you support.

If this sounds stimulating to you, we are happy to hear from you and hopefully welcome you to our teams

  • Sales Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Cartier Voltijd

    About the RoleWe are seeking a highly skilled and motivated Sales Associate to join our team at Cartier Amsterdam PC boutique. As a Sales Associate, you will be responsible for delivering exceptional customer service and sales experience to our clients.Key ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales and after-sales...

  • e-Boutique Sales Associate

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    "It's a pleasure to arrive at our beautiful office every day to work with a diverse, warm, and light-hearted group of people, with the common goal of delighting our clients. I had the opportunity to grow from the sales & customer service role myself, and it now fills me with pride to help develop my team to be ready for their next step within the Richemont...

  • Sales Associate

    5 maanden geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    Our world leading luxury Maisons in Jewelry and Watches - Cartier is looking for a passionate and highly professional Sales Associate to join our boutiques in AmsterdamDo you have a passion for Luxury Retail and high end watches & jewelry? Do you have the expertise, ambition and drive to successfully co-lead, develop and optimize a reputable luxury retail...

  • Sales Associate

    4 maanden geleden

    Amsterdam, Noord-Holland, Noord-Holland, Nederland Independent Recruiters Voltijd

    Ben jij gastvrij, heb je oog voor detail en gepassioneerd over high-end fashion? Voor een wereldwijd merk, beroemd om haar luxe en exclusiviteit, zoek ik een Sales Associate!Als Sales Associate ben je verantwoordelijk voor een nauwkeurige en professionele afhandeling van transacties, waarbij je zorg

  • Boutique Sales Assistant

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Cartier Voltijd

    Make a Lasting Impact in Luxury RetailWe are seeking a highly motivated and customer-focused individual to join our team as a Boutique Assistant Internship at Cartier. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.Key Responsibilities:Welcoming...

  • Sales Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Deciem Voltijd

    We are seeking a skilled Sales Associate to join our team at Deciem in Amsterdam. As a Sales Associate, you will be responsible for delivering exceptional customer service and creating memorable experiences for our customers.Key Responsibilities:Greet customers with enthusiasm and professionalism, reflecting Deciem's vision through excellent...

  • Sales Development Associate

    24 uur geleden

    Amsterdam, Noord-Holland, Nederland Zoom Voltijd

    Sales Development AssociateSales Development Associate (Swedish/English)OverviewIn the role of Sales Development Associate, your primary objective is to discover and pursue new sales avenues. This entry-level position combines both inbound and outbound communication with prospective clients. You will cultivate and sustain valuable customer relationships,...

  • Sales Development Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Zoom Voltijd

    Sales Development AssociateSales Development Associate (Swedish/English)OverviewIn the role of Sales Development Associate, your primary responsibility will be to discover and pursue fresh business prospects. This entry-level sales position encompasses both incoming and outgoing communications with potential clients. You will cultivate and sustain valuable...

  • Sales Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Cisco Voltijd

    Cisco Sales Associates Program (CSAP) Position: Associate Sales Representative Overview: The Cisco Sales Associates Program (CSAP) is a comprehensive initiative designed to equip aspiring sales professionals with the necessary skills and experience to excel in the sales domain. This program focuses on enhancing your sales, technical, and communication...

  • Retail Sales Associate

    24 uur geleden

    Amsterdam, Noord-Holland, Nederland TJX Companies, Inc. Voltijd

    About the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TJX Companies, Inc. As a Retail Associate, you will be an ambassador for our business, providing exceptional customer service and creating a treasure hunt experience for our customers.Key ResponsibilitiesProvide outstanding customer service, ensuring a...

  • Retail Sales Associate

    23 uur geleden

    Amsterdam, Noord-Holland, Nederland P & T Paper & Tea GmbH Voltijd

    About the RolePAPER & TEA is a dynamic lifestyle company that aims to enrich everyday life with high-quality products. We are seeking a skilled Retail Sales Associate to join our team and contribute to our mission of creating an exceptional customer experience.Key ResponsibilitiesProvide exceptional customer service, ensuring that customers feel welcome and...

  • Sales Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Cisco Voltijd

    Cisco Sales Associates Program (CSAP) Position: Associate Sales Representative Overview: The Cisco Sales Associates Program (CSAP) is a global initiative designed to provide structured training and hands-on experience aimed at cultivating sales professionals. Participants will enhance their sales, technical, and communication abilities while gaining exposure...

  • Sales Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Gusti Leder GmbH Voltijd

    Welcome to Gusti Leder GmbH, a dynamic and environmentally conscious company dedicated to selling high-quality leather bags and accessories. We are currently seeking a motivated Sales Associate to join our team on a part-time basis.As a Sales Associate, you will have the opportunity to make a unique impact on our customers and our company. You will not only...

  • Retail Sales Associate

    24 uur geleden

    Amsterdam, Noord-Holland, Nederland Nike Voltijd

    Job Summary:Nike is seeking a highly motivated and customer-focused Sales Floor Associate to join our retail team. As a Sales Floor Associate, you will be responsible for delivering a premium consumer experience by demonstrating expertise in product knowledge and providing exceptional customer service.Key Responsibilities:Utilize customer service skills and...

  • Sales Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Cisco Voltijd

    Cisco Sales Associates Program (CSAP) Position: Associate Sales Representative Overview: The Cisco Sales Associates Program (CSAP) is a comprehensive initiative designed to equip aspiring sales professionals with the necessary skills and experiences to excel in the technology sales landscape. Participants will undergo structured training and gain hands-on...

  • Sales Associate

    24 uur geleden

    Amsterdam, Noord-Holland, Nederland Cisco Voltijd

    Cisco Sales Associates Program (CSAP) Position: Associate Sales Representative Overview: The Cisco Sales Associates Program (CSAP) is a comprehensive initiative designed to cultivate sales professionals through structured training and practical experience. This program aims to enhance your sales, technical, and communication capabilities while allowing you...

  • Beauty Sales Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Too Faced Voltijd

    Too Faced Beauty Sales Associate - Douglas MaastrichtThe primary objective of this role is to achieve retail sales targets through events and artistry. The Key responsibilities for this position are: Retail Sales and Merchandising • Achieve monthly sales goals and Key Performance Indicators (KPIs) by executing promotional and event calendars at store...

  • Sales Associate Specialist

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Cisco Voltijd

    Cisco Sales Associates Program (CSAP) Position: Associate Sales Representative What You'll Do: The Cisco Sales Associates Program (CSAP) is a comprehensive initiative designed to provide structured training and hands-on experience to cultivate sales professionals. You will enhance your sales, technical, and communication abilities while gaining exposure to...

  • Sales Development Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Dell BV (Holland) (3500) Voltijd

    Job SummaryWe are seeking a highly motivated and ambitious sales professional to join our NextGen Sales Academy team in Amsterdam. As an Associate Inside Sales, you will be responsible for building relationships with customers and partners to devise new and innovative solutions to business opportunities.Key ResponsibilitiesWork with customers and partners to...

  • Sales Development Associate

    24 uur geleden

    Amsterdam, Noord-Holland, Nederland Dell BV (Holland) (3500) Voltijd

    Job SummaryWe are seeking a highly motivated and ambitious sales professional to join our NextGen Sales Academy team in Amsterdam. As an Associate Inside Sales, you will be responsible for building relationships with customers and partners to devise new and innovative solutions to business opportunities.Key ResponsibilitiesWork with customers and partners to...