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Service Technician
4 maanden geleden
About the job:
The position will be based in Limburg, Netherlands to support our customers and business partners among Netherlands, Belgium and Germany. Responsibilities include field and workshop maintenance on EWP's & Material Handling products, inventory management, routine travel, and client entertainment.
Requirements:
- Provide Technical Product support for Dingli employees, customer representatives and equipment
- Complete Maintenance, Inspection & Repair of EWP’s
- Attend to breakdowns in the field or at the nominated job site on request and as directed by management
- Complete spare parts adjustment sheets and reorder sheets for warehouse and vehicle inventory items categorizing the part number, description, quantity, and machine make, model, serial number
- Provide feedback on product improvements and design changes for Dingli products and services
- Work together with management and the factory to solve any design or faults with the Dingli products
- Coordinate and facilitate product training material and carry out customer product training
- Responsible for receiving and sending out goods, including checking the quality and quantity of goods. Carry out the pre-delivery inspection(PDI) for new inbound machines, stored machines, and outbound shipments.
- Build strong relationships with Dingli AWP customer service managers
Qualifications:
- At least 3 yrs experience as a service engineer in the mechanical or equivalent industry
- Knowledge of equipment rental companies in Netherlands will be a definite advantage
- Have experience in electrical and hydraulic repairs
- Boom lift, electrical lift, scissor lift dealership experiences an advantage
- A valid driver's license and willingness to travel
- Good understanding of customers dynamic
- The ability to deal with multiple requests without being overwhelmed
- Able to work under pressure
- Fluent written and spoken English
