Sales Coordinator

3 weken geleden

Amsterdam, Nederland Undutchables Voltijd
What will you do?
  • Building and maintaining sustainable relationships and trust with dealers through open, transparent, and interactive communication.
  • Proactively handling customer What will you do?
    • Building and maintaining sustainable relationships and trust with dealers through open, transparent, and interactive communication.
    • Proactively handling customer complaints by providing appropriate solutions and alternatives and follow up to ensure resolution
    • Managing and coordinating the order cycle and to insure timely and accurate processing of orders
    • Completing and coordinating all the necessary administrative tasks relating to (but not limited to) e.g., specification change requests, shipping/delivery schedules, customer complaints, insurance claims, letters of credits, credit notes etc.
    • Ensuring that all the necessary sales invoices are completed, processed, and issued at month end for the financial month end closure
    • Maintaining accurate dealer records
    • You will be working for the following markets: Scandinavia, Baltics and Eastern Europe
    • Visiting dealers to communicate updates, provide support and training (max. 2 times per year, for max. 2 days business trips)
    • Actively promoting the company brand by assisting / representing company at exhibitions, trade Fairs / dealer meetings, etc. (Usually 5 times per year depends on the area. In this case it might be max. 2 times per year. Some trade shows are a couple of days - up to 1 whole week)
    Who are you?
    • You have MBO+ or HBO working and thinking level
    • Minimum of 3 years work experience in customer service and supply chain
    • You are good at coordinating, you have strong & effective communication skills, time management & organizational skills, pro-active mindset, proficiency with computer tools: MS Office, working knowledge of SAP (or other ERP system and CRM),
    • German must be at C2 level & English: Business level required- written and spoken
    • Experience with logistics and supply chain processes, strong attention to detail with the ability to multitask in a fast-paced, dynamic, and team-driven environment. Hands-on mentality.
    • Excellent Problem-Solving Skills
    • Self-motivated and disciplined with the ability to work effectively with little supervision.
    • Willingness to travel for work
    • Note: You must live in Almere region (the company will move to Lelystad in Summer 2025)
    • Candidates who live abroad, will not be considered.
    • Our client does not do sponsorship, candidates must have a valid working permit for the Netherlands.

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