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Service Coordinator Ship deliveries
2 maanden geleden
We offer you an Ocean of Possibilities. Join our family.
About Us
Damen Services is the service division within the Damen Group and delivers all the after-sales activities for the Damen portfolio with a prime focus on workboats and offshore support vessels. The division aims to be the strategic partner to deliver sustainable service and support during the lifecycle of Damen customer’s assets.
Damen Services has a global coverage with service hubs worldwide and its head office in the Netherlands. By providing excellent service with the initial delivery and throughout the lifecycle of Damen vessels , Damen Services strives for recurring customers for both new build and service. The primary focus is to further enhance the service portfolio on the Damen installed base and to add value to the market by utilizing knowledge of Damen vessels and their systems. Through our strategic global presence, we aim to be present as close to our clients as we possibly can, while ensuring that we continue to act as one Damen Services at all times.
The organization is based on a decentral management model, with area teams that are end-to-end responsible for selling and delivering services in their area. Area teams usually consist of a multidisciplinary team of commercial and operational roles, both in the head office and in the service hubs. A central governed part of the organization covers specialized commercial services, acts as an expertise and knowledge center on Damen service and provides operational, commercial and staff expertise in support of the area teams.
Clients of Damen Services recognize excellent service in the behavior of our employees, who are available to clients, pro-active, solution oriented and willing to make an extra mile when needed. Within Services we use the slogan ‘We Care’, that is what we do for our products, services, clients and people. The core question always is how to make things happen.
The role
Are you an all-rounder in the field of own keel transport? Do you have several years of experience in a nautical logistics environment? Then become our new Service Coordinator own keel transports
The Deliveries department within the division Services is responsible for all shipments and towing of our delivered vessels from the construction site to the customer. From the regional service teams, you receive requests in this area, calculate them and advise internally on specifications (including cost and time) for these transports. You negotiate with external parties on the supply of crews and ensure close contact on this with the regional service team and any other internal stakeholders. You also supervise the project during execution and are responsible for the quality of the execution. Among other things, you ensure that the preparations are correct, that the crews are briefed and that all required materials are present.
The department consists of 6 coordinators and a crewing coordinator who equally, proactively supervise the own keel transports. Hands on, that's the mentality here. Occasionally, the role will require you to monitor projects in the Netherlands or abroad at irregular times (about 5 times a year).
Key accountabilities
As Service Coordinator, your responsibilities include the following tasks:
Devising logistical or maritime solutions in, and with, various disciplines;
Issuing calculations and specifications for tenders and offers;
Project planning;
Acting as a knowledge centre in the field of registration with flag state, class and maritime laws and regulations;
As Designated Person Ashore & Company Security Officer responsible for sailing ships;
Managing and monitoring project execution and budget;
Recording and administering the project. Preparing, instructing and evaluating captain and crew.
Skills & experience
To fill the role, we expect the following qualifications from you:
A completed maritime, technical, logistics education and/or job specialist knowledge/experience at bachelor level;
At least 3-5 years' experience within international maritime and/or logistics services;
You have experience with and knowledge of maritime laws and regulations (e.g. IMO, SOLAS, ISM, ISPS);
You are result-oriented, know how to communicate well in both Dutch and English (oral and written) and are quality-conscious.
You are a hands-on kind of person, like to take responsibility, and enjoy leaving the office and the Netherlands every now and then to supervise your projects in practice.
What we offer
At Damen, we are committed to supporting and mentoring talented individuals. We understand that the key to success is finding the right person for the right job. This is why we continuously invest in your development. Damen offers (in case of full-time employment and pro rata otherwise):
A dynamic international working environment focused on technology and innovation;
A competitive salary;
At least 27 holidays and 13 ADV days (possibility to sell these);
Travel allowance (generous, a maximum of 75 KM one way);
Profit sharing and pension allowance;
Continuous attention to professional and personal development through our Damen Academy;
An active social network regarding events and sports;
A hybrid form of employment, in case of full-time employment the possibility to work two days from home.
Other
The services team is a close team willing to go the extra mile for each other. If you would like to be part of it and contribute with your practical knowledge, apply now via the button below.
An assessment and pre-employment screening may be part of the application process.
Recruiter:
Email:
ankie.van.hees@damen.comPlease apply through the Apply Button. Due to GDPR reasons we cannot accept applications by email.
