Service Coordinator Asia/pacific
1 week geleden
**ABOUT US**:
**Damen** is a family-owned, client-driven organization that has been in operation since 1927. Our primary business involves ships, but we are not just a shipbuilder. We are a global operation of diverse people with a range of skills that deliver innovation and quality to the maritime sector. Our business priority is to deliver for the needs of the present while working to solve the challenges of the future.
- Do you want to work with an international team of ‘can-do’ people that are developing new and innovative ways to support customers and push for a more sustainable maritime industry?_
- Are you a problem-solver who enjoys new challenges and is willing to work as part of a cross-functional team to deliver excellent results to our customers time and time again?_
- Are you ready to be part of a diverse team of people from around the world who are all directly linked to our organization’s success? If you answered ‘yes’ to any of these questions, then you may be a good fit for Damen Services_
**Damen Services** is a team of creative, entrepreneurial, and motivated people who support each other and enjoy coming to work each day. We interact directly with Damen customers around the world, helping them find solutions to challenging situations. Our team goes the distance for each other and for our customers, and we all take pride in our ability to put groups of skilled, ‘can-do’ team members together to find and implement solutions.
**THE ROLE**:
**Service Coordinators** are coordinating the operational execution of the sold services products. As a Service Coordinator, you are responsible, together with the other coordinators in a regional team, for the coordination of projects and activities delivered by the Operations and Supply Chain department. All this with the aim of meeting -or even better
- exceeding our customers' expectations.
We are currently looking to expand the team with a Service Coordinator who will be focusing on **South East Asia**. The team is located in Gorinchem (NL).
**KEY ACCOUNTABILITIES**:
- Streamline operational questions and requests coming from the client and internal organization;
- Coordinate, monitor, evaluate, prioritize and adjust operational project execution;
- Contract and program management of sold projects;
- Understanding the risks during the operation and assessing them for possible impact;
- Monitoring customer satisfaction and managing expectations and, where necessary, take actions within the own organization to achieve the desired result;
- Advise Account Management, Operations and Supply Chain in making choices related to the operational execution of current and future projects;
- Build and maintain a network of in
- and external stakeholders.
**SKILLS & EXPERIENCE**:
- A Bachelor degree;
- Experience in a similar position, preferably a technical background in the maritime sector;
- Planning and Organizing skills;
- Result-oriented, a "leader" with initiative and management skills;
- Mastery of Dutch and English;
- Communicating effectively with team members and stakeholders;
- A pragmatic, persuasive Service Coordinator with a solid personality, fitting within a dynamic organization with a hands-on culture;
- Decisive and at the same time flexible in your approach and works methodically;
- Able to influence, put things into perspective and knows how to have the patience that is sometimes needed to achieve results;
- Well able to manage expectations;
**WHAT WE OFFER**:
The opportunity to develop yourself in this position. We are a growing organization where Services is the driving force. Entrepreneurship is in our DNA, and that's why we continue to grow and innovate and offer plenty of opportunities. All you have to do is grab them.
We offer you:
- Personal guidance, freedom, varied work and a work environment where your opinion counts;
- An excellent benefits package tailored to your experience and education level;
- An International work environment;
- Various growth and development opportunities;
- Open, informal, no-nonsense culture with short communication lines;
- An active social environment in terms of business culture, events & sports.
**OTHER**:
When you have any questions, reach out to our Recruiter Ankie van Hees.
LI-AV1
Job Detail
Reference number
NL02638Location
GorinchemCountry
The NetherlandsExpertise
Repair & ServicesProduct Group
Damen ServicesCompany
Damen Services
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