Customer Service Agent Voll-und Teilzeit
2 maanden geleden
Für unseren Kundenservice in in den Niederlanden suchen wir Customer Service Agents deren Herzensangelegenheit es ist unsere Kunden zufriedenzustellen. Für uns stehen Lösungsorientierung und hohe Qualitätsanforderungen an erster Stelle. Mit Deinem Einfühlungsvermögen und Deiner hohen Dienstleistungsmentalität trägst Du zum Erfolg von DocMorris bei.
Aufgaben- Beratungsmanagement im Rahmen der Öffnungszeiten des Customer Service per Telefon, E-Mail, Social Media oder Chat (inkl. Interaktion mit anderen Abteilungen/ Partnern )
- Effizientes Auftragsmanagement der eingehenden Bestellungen
- Professionelles Kunden- und Kampagnenmanagement (In- und Outbound)
- Bearbeitung der Kundenanfragen unter Berücksichtigung von vorgegebenen Standards
- Akkurate Dokumentation der Kundenkontakte
- Informationsmanagement zu den vielseitigen Anfragen unserer Kunden
- Abgeschlossene Berufsausbildung – idealerweise im kaufmännischen Bereich
- Erfahrung im Bereich Kundenservice von Vorteil
- Sehr gute Deutschkenntnisse und Kommunikationsfähigkeit in Wort und Schrift
- Gute PC-Kenntnisse
- Freude am telefonischen oder schriftlichen Umgang mit Kunden
- Erfahrung in der Arbeit mit Qualitäts- und Quantitätszielen
- ausgeprägte Serviceorientierung mit einem hohen Maß an Empathie
- Teamfähigkeit und hohe Kooperationsbereitschaft
- Strukturiertes, zielorientiertes, selbständiges und eigenverantwortliches Arbeiten
- Leistungsbereitschaft, Flexibilität und schnelles Auffassungsvermögen
- Firmeneigener Tarifvertrag mit dynamischer Gehaltsentwicklung
- Voll-und Teilzeitarbeitsverträge
- Attraktive betriebliche Altersvorsorge mit 2/3 Arbeitgeberanteil
- 30 Urlaubstage und Urlaubsgeld (8% des Bruttojahresgehalts)
- Berufsunfähigkeitsversicherung für eine umfangreiche Absicherung von Verdienstausfällen
- Fahrtkostenerstattung für den täglichen Arbeitsweg (bis zu 45 km pro Strecke) sowie pauschale Kostenerstattung für mobiles Arbeiten
- Möglichkeit zur Teilnahme am Mitarbeiterbeteiligungsprogramm (Aktienoptionen)
- Anspruch auf zusätzlichen Urlaub nach der Geburt eines Kindes
- Zugang zu eLearning-Plattformen wie LinkedIn Learning
- Fahrradleasing und attraktive Vergünstigungen in diversen Shops über Corporate Benefits
- Finanzielle Unterstützung bei notwendigem Umzug
-
Customer Service Agent Voll-und Teilzeit
2 maanden geleden
Heerlen, Nederland DocMorris VoltijdFür unseren Kundenservice in in den Niederlanden suchen wir Customer Service Agents deren Herzensangelegenheit es ist unsere Kunden zufriedenzustellen. Für uns stehen Lösungsorientierung und hohe Qualitätsanforderungen an erster Stelle. Mit Deinem Einfühlungsvermögen und Deiner hohen Dienstleistungsmentalität trägst Du zum Erfolg von DocMorris...
-
Kundenservice-Mitarbeiter Voll- und Teilzeit
1 maand geleden
Heerlen, Limburg, Nederland DocMorris VoltijdBeschreibungWir suchen einen Kundenservice-Mitarbeiter, der sich auf die Zufriedenheit unserer Kunden konzentriert. Als Lösungsorientierter und Qualitätsbewusster Mitarbeiter tragen Sie zum Erfolg von DocMorris bei.AufgabenBeratungsmanagement im Rahmen der Öffnungszeiten des Kundenservice per Telefon, E-Mail, Social Media oder Chat (inkl. Interaktion mit...
-
Customer Service Agent
3 maanden geleden
Heerlen, Nederland DTC Jobs VoltijdAt DTCjob.com, we're not yet another job board; we're a private community directly connected with over 200 hot DTC e-commerce companies. We're fundamentally working to build in-house teams for these companies by connecting top-tier talent to the right opportunity As you apply on DTCjob.com, you fill out one simple, one-time application form. From there, our...
-
Customer Service Representative
1 maand geleden
Heerlen, Limburg, Nederland DTC Jobs VoltijdCustomer Support AgentAt DTCjob.com, we're not just a job board - we're a private community connecting top talent with the best DTC e-commerce companies. Our mission is to build in-house teams by matching candidates with the right opportunities.Our application process is simple and efficient. Once you apply, our team takes over, reviewing your application...
-
Kosmetikerin/Kosmetiker im Team Beauty
4 weken geleden
Heerlen, Limburg, Nederland Douglas GmbH VoltijdÜber unsDouglas GmbH ist der führende Omnichannel-Anbieter für Premium-Beauty in Europa. Wir inspirieren unsere Kunden, ihre eigene Art von Schönheit zu leben, indem wir ein einzigartiges Sortiment online und in rund 1.850 Geschäften anbieten.Ihr ArbeitsumfeldWir suchen ab sofort in Teilzeit für 80-100 Monatsstunden eine*nWir bietenaktive...
-
Beauty Berater/in
4 weken geleden
Heerlen, Limburg, Nederland Douglas GmbH VoltijdUnternehmensbeschreibung DOUGLAS ist der führende Omnichannel-Anbieter für Premium-Beauty in Europa. Das Unternehmen inspiriert seine Kund*innen, ihre eigene Art von Schönheit zu leben, indem es ein einzigartiges Sortiment online und in rund 1.850 Geschäften anbietet. DOUGLAS ist der Partner der Wahl für Brands und bietet ein ausgewähltes Sortiment...
-
Customer Service Specialist
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdbeBee Professionals is seeking a Customer Service Specialist to provide exceptional customer service and technical support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.The successful candidate will be responsible for:Providing customer service and...
-
Customer Service Representative
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.Key responsibilities include:Providing customer service to clients via phone, email, or chatResponding to inquiries and...
-
Customer Service Specialist
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdBeBee Professionals is looking for a Customer Service Specialist to provide technical support to our clients. The successful candidate will have a Bachelor's degree in Computer Science or a related field and at least two years of experience in customer service or technical support. Key responsibilities include troubleshooting and resolving technical issues,...
-
Customer Service Specialist
4 weken geleden
Heerlen, Limburg, Nederland Hoerbiger VoltijdCustomer Service Representative Job DescriptionHOERBIGER Benelux is an essential member of the HOERBIGER Service business in Europe. We provide our customers with parts, repair and upgrade their compressors, and find solutions to their technical problems. This is only achievable with a strong team.As a Customer Service Representative, you will primarily...
-
Dg Agent
3 maanden geleden
Heerlen, Nederland Fedex EU VoltijdWe have an exciting opportunity for you to join our team as a DG Agent **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in...
-
Customer Service Technician
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdWe are seeking a Customer Service Technician to join our team at BeBee Professionals. The successful candidate will be responsible for providing technical support to customers, troubleshooting technical issues, and resolving customer inquiries. The ideal candidate should have a degree in Computer Science or a related field and at least two years of...
-
Customer Service Representative
5 dagen geleden
Heerlen, Nederland Abbott Laboratories Voltijd**About Abbott**: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 107,000 colleagues serve people in more than 160...
-
Customer Service Specialist
4 weken geleden
Heerlen, Limburg, Nederland Q-Interim VoltijdJob SummaryYou will be working in a team of customer service specialists and administrators, providing technical and general support to customers from various nationalities. You will be responsible for handling and managing service calls and complaints, as well as providing administrative support to the sales and clinical teams in...
-
Customer Service Germany
6 maanden geleden
Heerlen, Nederland Flexibility Limburg VoltijdWe are looking for a Customer Service Specialist. You will be working in a team of eight other Customer Service Specialists/ administrators and one Customer Service Manager. You will also be working closely with other departments such as Logistics, Technical Service, Quality and Finance. **Primary Duties and Responsibilities**: - Helpdesk and first point...
-
Customer Service Germany
6 maanden geleden
Heerlen, Nederland Flexibility Limburg VoltijdWe are looking for a Customer Service Specialist. You will be working in a team of eight other Customer Service Specialists/ administrators and one Customer Service Manager. You will also be working closely with other departments such as Logistics, Technical Service, Quality and Finance. **Primary Duties and Responsibilities**: - Helpdesk and first point...
-
Customer Service representative
4 weken geleden
Heerlen, Nederland Hoerbiger VoltijdHOERBIGER Benelux is an important member of the HOERBIGER Service business in Europe. We provide our customers with parts, repair and upgrade their compressors and find solutions to their technical problems. This we can only do with a strong team. As the Customer Service Representative you will support mainly our customers in Germany and be in charge of ...
-
Technical Customer Service Specialist
2 weken geleden
Heerlen, Limburg, Nederland Hoerbiger VoltijdCustomer Service Representative OpportunityWe are seeking a highly skilled and experienced Technical Customer Service Specialist to join our team at Hoerbiger Benelux.As a Technical Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients in Germany and ensuring their technical needs are met. Your primary...
-
Customer Service Specialist DE
6 maanden geleden
Heerlen, Nederland Q-Interim VoltijdDo you want to take customer service to a higher level and contribute to het international health sector? In this company everyone takes ownership for achieving their targets, knows that their performance matters and expects appropriate recognition for their efforts. Everyone works together as a team, whether inside their function or cross-functionally...
-
Customer Service Professional
3 weken geleden
Heerlen, Limburg, Nederland Hoerbiger VoltijdHörbiger Benelux is an essential part of the Hörbiger Service business in Europe.We provide our customers with parts, repair and upgrade their compressors, and find solutions to their technical problems.To achieve this, we need a strong team.As the Customer Service Representative, you will primarily support our customers in Germany and be responsible...