Service Technician

2 maanden geleden

Weert, Nederland Dingli AWP Europe Trading Limited B.V. Voltijd

About the job: 

The position will be based in Limburg, Netherlands to support our customers and business partners among Netherlands, Belgium and Germany. Responsibilities include field and workshop maintenance on EWP's & Material Handling products, inventory management, routine travel, and client entertainment. 

Requirements:

  • Provide Technical Product support for Dingli employees, customer representatives and equipment
  • Complete Maintenance, Inspection & Repair of EWP’s
  • Attend to breakdowns in the field or at the nominated job site on request and as directed by management
  • Complete spare parts adjustment sheets and reorder sheets for warehouse and vehicle inventory items categorizing the part number, description, quantity, and machine make, model, serial number
  • Provide feedback on product improvements and design changes for Dingli products and services
  • Work together with management and the factory to solve any design or faults with the Dingli products
  • Coordinate and facilitate product training material and carry out customer product training
  • Responsible for receiving and sending out goods, including checking the quality and quantity of goods. Carry out the pre-delivery inspection(PDI) for new inbound machines, stored machines, and outbound shipments.
  • Build strong relationships with Dingli AWP customer service managers

Qualifications:

  • At least 3 yrs experience as a service engineer in the mechanical or equivalent industry
  • Knowledge of equipment rental companies in Netherlands will be a definite advantage
  • Have experience in electrical and hydraulic repairs
  • Boom lift, electrical lift, scissor lift dealership experiences an advantage
  • A valid driver's license and willingness to travel
  • Good understanding of customers dynamic
  • The ability to deal with multiple requests without being overwhelmed
  • Able to work under pressure
  • Fluent written and spoken English

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