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Customer Support | German C2
4 maanden geleden
Job description
Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges and opportunities to make a profound impact.
Your Mission: Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into the heart of customer inquiries, unraveling intriguing questions and crafting tailored solutions that go beyond the ordinary. No basic or repetitive questions; armed with knowledge and innovation, you're here to redefine what exceptional service truly means.
Your main responsibilities are
- Client Support only via E-mail (ask what the clients needs and help them along the way)
- Research (become a specialist in insurances and the German market)
- Administration (you process questions and requests in the database and take direct action if needed)
- Quality (you contribute to continuous improvement of procedures and products)
