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Retail Operations Support

1 maand geleden

Hoorn, Nederland Page Personnel Voltijd
  • Are you immediately available for the coming 7 months?
  • Do you speak fluent German?
Over onze klantOur client is a well-established Retail company in the Retail sector, known for producing and distributing high-quality consumables across Europe.

They manage a vast portfolio of popular, fast-moving products, including packaged foods, snacks, and beverages, that are staples in households. With a focus on innovation and efficiency, they continually optimize store operations to meet high consumer demand.FunctieomschrijvingAs a Store Support Specialist, you will be responsible for the following tasks:
  • Operational Support : Serve as the main point of contact for store teams, assisting with issues related to IT, HR, logistics, and finance.
  • Problem Solving : Identify and escalate operational challenges, ensuring they are addressed promptly by the correct department.
  • Ticketing System Management : Handle incoming queries through phone and ticketing systems, ensuring all requests are properly logged and tracked.
  • Collaborative Work Environment: Work closely with a multicultural team to maintain high service standards and provide efficient support.
Profiel
  • Minimum of MBO educational level
  • Fluent in German and English (any other language is a plus)
  • Able to perform in morning and evening shifts. Sunday emergency service (remote work) is fairly distributed among the team.
  • Collaborative mindset, working effectively with colleagues across departments, including IT, HR, and finance
  • Comfortable using ticketing systems and able to manage multiple digital tools to track and address store queries
Aanbod
  • 7 months assignment + indefinite extension
  • Pension scheme
  • Travel allowances
  • Training schemes
  • International & friendly environment
Consultant: Francesco ProiettiVacature referentie: JN