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Duitsland, Nederland NetCologne IT Services GmbH Voltijd

IT Service Manager (m/f/d)
You are THE contact person for your customers and take care of all issues that arise
You hold presentations and service review meetings independently
You have IT-related vocational training or relevant proven professional experience
Ideally, you have already gained your first professional management experience, e.g. by taking over project management - if not, you are willing to learn the subject area with our support
You have an IPMA Level D, Scrum Master or ITIL 4 Foundation certificate
You are characterized by a good technical understanding, a pronounced service and solution orientation as well as a structured and careful way of working
You can expect a varied job in the development of the IT division in the NetCologne Group as well as an innovative and dynamic company with flat hierarchies that is geared towards growth.


We are happy to support you in shaping your professional goals with individual development measures.




Regular internal and external training
Flexible working hours and a home office arrangement
Ultra-modern office space based on the "New Work" concept and chill-out & creative areas
An attractive company pension allowance including individual advice from an external service provider
A Germany ticket and JobRad offers for a comfortable ride to work
30 days vacation + 4 custom days
NetCologne IT Services GmbH
We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. From IT strategy consulting to the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers' IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From our modern, certified data center in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions.


With our education services, we turn school IT into enterprise IT. From IT infrastructure to cloud services, identity management, hardware and software through to IT support, administration and training. With us, teachers and students get everything they need for the modern classroom and thus have digitalization fully under control.