Sales Coordinator

4 weken geleden

Amsterdam, Nederland Undutchables Voltijd € 3.300 - € 3.500
Job description What will you do?
  • Building and maintaining sustainable relationships and trust with dealers through open, transparent, and interactive communication.
  • Proactively handling customer complaints by providing appropriate solutions and alternatives and follow up to ensure resolution
  • Managing and coordinating the order cycle and to insure timely and accurate processing of orders
  • Completing and coordinating all the necessary administrative tasks relating to (but not limited to) e.g., specification change requests, shipping/delivery schedules, customer complaints, insurance claims, letters of credits, credit notes etc.
  • Ensuring that all the necessary sales invoices are completed, processed, and issued at month end for the financial month end closure
  • Maintaining accurate dealer records
  • You will be working for the following markets: Scandinavia, Baltics and Eastern Europe
  • Visiting dealers to communicate updates, provide support and training (max. 2 times per year, for max. 2 days business trips)
  • Actively promoting the company brand by assisting / representing company at exhibitions, trade Fairs / dealer meetings, etc. (Usually 5 times per year depends on the area. In this case it might be max. 2 times per year. Some trade shows are a couple of days - up to 1 whole week)
Requirements Who are you?
  • You have MBO+ or HBO working and thinking level
  • Minimum of 3 years work experience in customer service and supply chain
  • You are good at coordinating, you have strong & effective communication skills, time management & organizational skills, pro-active mindset, proficiency with computer tools: MS Office, working knowledge of SAP (or other ERP system and CRM),
  • English : Business level required- written and spoken (any other additional European languages would be a plus)
  • Experience with logistics and supply chain processes, strong attention to detail with the ability to multitask in a fast-paced, dynamic, and team-driven environment. Hands-on mentality.
  • Excellent Problem-Solving Skills
  • Self-motivated and disciplined with the ability to work effectively with little supervision.
  • Willingness to travel for work
  • Note: You must live in Almere region (the company will move to Lelystad in Summer 2025)
  • Candidates who live abroad, will not be considered.
  • Our client does not do sponsorship, candidates must have a valid working permit for the Netherlands.
Working conditions
  • Competitive Salary
  • The salary is between € 3300 - € 3800 per month gross, excl. 8% (the salary depends on the education and work (years) experience
  • Long term position and full time (possible 4 days, needs to be discussed)
  • Pension scheme
  • 25 holidays
  • Paid travel
  • Initial training is provided by the company
  • The job requires 100% at the office (during the training period 5-6 months). After the training period, hybrid work is possible, however needs to be discussed with the manager
  • Possibilities on personal development, availability of learnings and courses
  • Join an energetic team of international professionals
    Company description Our client is a fast growing international manufacturing company which specializes in construction machinery. Since their founding 8 decades ago, they are focusing on innovating and maintaining the level of excellency of their product. For their distribution center in the Netherlands, they are looking for qualified personnel with a background in Technics and manufacturing.
    You will join a team of 3-5 people and you are part of the Sales, Service and Operations Planning department (logistic coordinator, demand planner and sales coordinator)

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