Cloud Infra Service Delivery Manager with Dutch Proficiency
4 weken geleden
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit
The Service Delivery Manager will be responsible for overseeing the delivery of IT services to our client's on-premises and cloud infrastructure. This role requires a dynamic individual with a strong background in IT service management, excellent communication skills, and the ability to manage multiple projects simultaneously. Should be proficient in both English and Dutch language.
Key Responsibilities:
- Service Delivery Management: Ensure the effective delivery of IT services to meet the client's business needs. This includes managing service level agreements (SLAs), monitoring service performance, and implementing continuous improvement initiatives.
- Client Relationship Management: Build and maintain strong relationships with key stakeholders, including the client's IT and business teams. Act as the primary point of contact for all service delivery-related matters.
- Project Management: Lead and manage IT projects related to the client's on-premises and cloud infrastructure. This includes planning, execution, monitoring, and closing of projects.
- Incident and Problem Management: Oversee the resolution of incidents and problems related to IT services. Ensure timely and effective communication with the client during incidents.
- Change Management: Manage changes to the client's IT environment, ensuring minimal disruption to services. This includes coordinating with the client's IT team and other stakeholders.
- Resource Management: Manage the allocation and utilization of resources to ensure the successful delivery of IT services. This includes managing a team of IT professionals and coordinating with third-party vendors.
- Reporting and Documentation: Prepare and present regular reports on service performance, project status, and other relevant metrics. Maintain accurate and up-to-date documentation of all service delivery activities.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT service management, with a focus on on-premises and cloud infrastructure.
• Strong knowledge of ITIL or other IT service management frameworks.
• Excellent project management skills, with experience managing IT projects from inception to completion.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders.
• Experience managing a team of IT professionals and coordinating with third-party vendors.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Preferred Qualifications:
• ITIL certification or other relevant certifications.
• Experience in the semiconductor industry or a related field.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
-
Service Delivery Manager
4 weken geleden
Amsterdam, Nederland Cognizant Voltijd**Title**: **Service Delivery Manager - ServiceNow (Dutch speaking)** **Your role**: The Service Delivery Manager reports to senior leadership and oversees all functions within the delivery organization with the goal of ensuring release of high-quality service to our clients. The Service Delivery Manager directly manages regional service delivery team...
-
Senior Service Delivery Manager
1 week geleden
Amsterdam, Nederland Getronics VoltijdGetronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. We have an exciting opportunity for an Service...
-
Service Delivery Manager
7 dagen geleden
Amsterdam, Noord-Holland, Nederland HCLTech VoltijdAt HCLTech, we are a leading global technology company delivering industry-leading capabilities centered around digital, engineering, cloud, and AI. Our service delivery teams ensure high customer satisfaction and maintain exceptional service levels.Job DescriptionWe seek an experienced SAP Onsite Service Delivery Manager to oversee the delivery of services...
-
Customer Service Coordinator
4 weken geleden
Amsterdam, Nederland LTIMindtree VoltijdLTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help...
-
Senior Service Delivery Manager
1 week geleden
Amsterdam, Nederland Getronics VoltijdAbout the Company Getronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the...
-
Senior Service Delivery Manager
1 week geleden
Amsterdam, Nederland Getronics VoltijdAbout the CompanyGetronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the...
-
Service Delivery Manager
4 weken geleden
Amsterdam, Nederland HCLTech VoltijdWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...
-
Project / Delivery Manager
4 weken geleden
Amsterdam, Nederland AVENSYS CONSULTING VoltijdJob Summary: **Key Responsibilities**: - Support the Client team in the learning to collaborate with offshore teams - Own the Transition plan of services from Client & Local Vendors to ITC Infotech - **Service Delivery Management**: - Oversee the delivery of IT services across Data Center operations, Service Desk, Field Service, and Digital Workplace...
-
Senior Service Delivery Manager
4 weken geleden
Amsterdam, Nederland HCLTech VoltijdWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...
-
Global Service Delivery Manager
2 weken geleden
Amsterdam, Nederland HCLTech VoltijdWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...
-
Global Service Delivery Manager
2 weken geleden
Amsterdam, Nederland HCLTech VoltijdWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten...
-
Digital Delivery Manager Data Centres
3 weken geleden
Amsterdam, Nederland Goodman VoltijdDigital Delivery Manager Data Centres Frankfurt or Amsterdam Always wanted to challenge the obvious and make great things happen? At Goodman we create space for your greatness. Our organization is a dynamic and innovative real estate company, serving as both a developer and investor with a primary focus on logistics real estate. We are expanding our...
-
Digital Delivery Manager Data Centres
3 weken geleden
Amsterdam, Nederland Goodman VoltijdDigital Delivery Manager Data Centres Amsterdam Always wanted to challenge the obvious and make great things happen? At Goodman we create space for your greatness. Our organization is a dynamic and innovative real estate company, serving as both a developer and investor with a primary focus on logistics real estate. We are expanding our portfolio to...
-
Alibaba Cloud-Business Development Manager-Netherlands
4 weken geleden
Amsterdam, Nederland Alibaba Cloud VoltijdResponsibilities: 1 . Customer Relationship Establishment & Business Opportunity Expansion Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs. Use customer's language to start conversations,...
-
SAP Service Delivery Manager
2 weken geleden
Amsterdam, Nederland HCLTech VoltijdWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...
-
Alibaba Cloud-Business Development Manager-Netherlands
2 weken geleden
Amsterdam, Nederland Alibaba Cloud VoltijdResponsibilities:1. Customer Relationship Establishment & Business Opportunity ExpansionProactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs.Use customer's language to start conversations, gain customer...
-
Delivery Partner Sourcing Manager
2 weken geleden
Amsterdam, Nederland Packaly Voltijd**About Packaly**: Packaly is a fast-growing e-commerce last-mile delivery company based in the Netherlands. We specialize in small parcel deliveries with a focus on efficiency and customer satisfaction. As we expand our operations and build our own fleet, we are committed to delivering sustainable, quick, and reliable delivery services to our clients. To...
-
Senior Delivery Manager
4 weken geleden
Amsterdam, Nederland NLwerkt VoltijdHet UWV is op zoek naar een Senior Delivery Manager!Het Werkbedrijf werkt de komende jaren aan het vernieuwen van het applicatielandschap vanuit het programma WorkIt. Doel van dit programma is het afbouwen van het huidige maatwerk applicatielandschap en het in implementeren en in gebruik nemen van een applicatielandschap dat zoveel mogelijk bestaat uit...
-
Delivery Manager
3 dagen geleden
Amsterdam, Nederland Levy Associates Ltd Voltijd**Delivery Manager | Long Term Project | Financial Enterprise** Our client, a leading global financial institution, is currently looking for an experienced Information & Delivery Manager to join their team. The company is currently in the process of launching a new version of their Privilege Access Management Solution, and they need a person who will align...
-
Delivery Manager
4 dagen geleden
Amsterdam, Nederland Levy Professionals Voltijd**Delivery Manager | Long Term Project | Financial Enterprise** Our client, a leading global financial institution, is currently looking for an experienced Information & Delivery Manager to join their team. The company is currently in the process of launching a new version of their Privilege Access Management Solution, and they need a person who will align...