Senior Onsite IT Technician

4 weken geleden

Delft, Zuid-Holland, Nederland Stefanini EMEA Voltijd

The ICT Coordinator manages and/or coordinates operational ICT activities (locally - for medium to large sites, or remotely - for small sites), and provides training and guidance towards end-users, for an optimal use of ICT, covering applications, workplace, and infrastructure services.

He/she ensures that IT solutions within the scope of the role are compliant to relevant corporate, security and architecture requirements, and that deviations are dealt with promptly and according to the defined processes and procedures.

Key Responsibilities:

  • Ensure that service providers deliver appropriate training materials, self-service tips & tricks, quick reference card s, etc. to promote and stimulate end-users to make optimal use of the available ICT hardware, software, and related infrastructure resources.
  • Advise end-users in the usage of ICT tooling and support processes for incidents and standard requests.
  • Act as first escalation level for end-users towards IT Suppliers and/or Manager.
  • Provide training and guidance to local business contact persons for workplace and infrastructure.
  • Responsible to maintain Remedy tickets assigned to local site(s) and follow-up with local ICT business contacts until execution; Update Remedy and close tickets.
  • Responsible for hardware/software management (purchase, inventory/spares, and disposal) repair and maintenance according to agreed processes and compliant with agreed requirements.
  • Facilities Management of Local server/computer rooms/storage.
  • Support for Other Business applications and systems
  • Act as local support person to resolve incidents assigned by the Service Desk.
  • Responsible to support Remote Server Management operations, like: Break/fix activities for servers and network equipment, UPS testing.
  • Responsible to assist 3rd party suppliers to resolve incidents, including printers.
  • Responsible to report any customer non-compliance, including software infringements, security violations, virus issues and ICT services miss-use.
  • Supports audit activities (e.g., check physical devices and location).

Job Requirements:

  • Senior Secondary Vocational Education (MBO) in IT or equivalent
  • Experience with ICT service provision more than 2 years
  • Knowledge of operational ICT procedures and processes regarding the delivery of contracted services is essential.
  • Knowledge of ICT end user hardware, software, and technical Infrastructure
  • Willingness to learn new technologies;
  • Positive, helpful can-do attitude and ability to work with others;
  • Strong communication skills, service delivery orientation;
  • Ability to cope with stress and workload;
  • Fluent English and Dutch language skills.

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

What we offer:

  • Special referral bonuses for recommending your friends;
  • The possibility to following trainings via Stefanini Linkedin Learning, IT and soft skills training provided by our specialists.
  • Opportunities for professional development in a stable multinational environment.
  • Exposure to an international environment as part of a multicultural team spread across Europe.

What's next:

It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you

About us

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.

Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us Learn more about us on and join us on , and where we regularly post insights from our colleagues.

  • Senior Onsite It Technician

    3 weken geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    The right choice for your career Stefanini IT Solutions was founded in Brazil by Marco Stefanini in 1987. Today, Stefanini is a global services provider, delivering offshore, onshore and nearshore outsourcing, IT consulting, systems integration, application and strategic staffing services to mid-size and large companies around the world. We work with over...

  • Onsite IT Operations Manager

    6 dagen geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    As a Senior Onsite IT Technician at Stefanini NV, you will play a critical role in ensuring the smooth operation of our clients' ICT environments. Your primary responsibilities will include:Key Responsibilities:Managing and/or coordinating operational ICT activities for medium to large sites or remotely for small sitesProviding training and guidance to...

  • Onsite IT Services Coordinator

    6 dagen geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    We are seeking a highly skilled Onsite IT Services Coordinator to join our team at Stefanini NV. As an Onsite IT Services Coordinator, you will be responsible for managing and coordinating operational ICT activities, providing training and guidance to end-users, and ensuring that IT solutions are compliant with corporate, security, and architecture...

  • Onsite IT Operations Manager

    3 dagen geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    Job Description">The Senior Onsite IT Technician manages and/or coordinates operational ICT activities locally for medium to large sites or remotely for small sites.He/she ensures that IT solutions within the scope of the role are compliant to relevant corporate, security and architecture requirements.Key Responsibilities:Advise end-users in the usage of ICT...

  • Onsite IT Infrastructure Manager

    24 uur geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    Job Description:Job Summary:As a Senior Onsite IT Technician at Stefanini NV, you will be responsible for managing and/or coordinating operational ICT activities at our client sites. Your primary goal will be to provide optimal use of ICT, ensuring alignment with relevant corporate, security, and architecture requirements.Key Responsibilities:Provide...

  • IT Operations Specialist

    1 dag geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    Stefanini IT Solutions: Delivering Global ServicesWe are a global services provider, founded in Brazil by Marco Stefanini in 1987. Our company has evolved to deliver offshore, onshore and nearshore outsourcing, IT consulting, systems integration, application and strategic staffing services to mid-size and large companies around the world.Today, we work with...

  • IT Infrastructure Specialist

    1 dag geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    At Stefanini NV, we are seeking a skilled IT Infrastructure Specialist to join our team. Our company was founded in Brazil by Marco Stefanini in 1987 and has since grown into a global services provider. We deliver offshore, onshore, and nearshore outsourcing, IT consulting, systems integration, application, and strategic staffing services to mid-size and...

  • Senior Support Engineer

    1 dag geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    We are looking for a highly skilled Senior Support Engineer to join our team at Stefanini NV. As a global services provider, we offer a wide range of services including offshore, onshore, and nearshore outsourcing, IT consulting, systems integration, application, and strategic staffing. Our company was founded in Brazil by Marco Stefanini in 1987 and has...

  • ICT Service Delivery Specialist

    6 dagen geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    We are looking for a skilled Senior Onsite IT Technician to join our team at Stefanini NV. As a key member of our operations team, you will be responsible for managing and coordinating operational ICT activities, providing training and guidance to end-users, and ensuring compliance with corporate, security, and architecture requirements.About the Role:The...

  • Senior Network Technician

    6 dagen geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    We are looking for a highly skilled Senior Network Technician to join our team at Stefanini NV. As a Senior Network Technician, you will be responsible for managing and coordinating operational ICT activities, providing training and guidance to end-users, and ensuring that IT solutions are compliant with corporate, security, and architecture...

  • IT Support Specialist

    7 dagen geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    Stefanini IT Solutions, a global services provider, is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for managing and coordinating operational ICT activities, providing training and guidance to end-users, and ensuring that IT solutions are compliant with corporate, security, and...

  • Technical Support Expert

    6 dagen geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    Company Overview:Stefanini NV is a global services provider delivering offshore, onshore, and nearshore outsourcing, IT consulting, systems integration, application, and strategic staffing services to mid-size and large companies worldwide.We work with over 500 companies across various industries, including financial services, manufacturing,...

  • Technician DSP

    3 weken geleden

    Delft, Zuid-Holland, Nederland Oxford Global Resources Voltijd

    Our client is actively seeking a Senior Technician - Downstream Processing (DSP) to enhance their biotechnology and laboratory research. This role offers an exciting opportunity to contribute to sustainable innovations in health, nutrition, and bioscience within a state-of-the-art research facility. Join a team committed to advancing bioprocess development...

  • Cybersecurity Operations Specialist

    1 dag geleden

    Delft, Zuid-Holland, Nederland Fox-IT Voltijd € 25

    Company Overview:Fox-IT is a leading cybersecurity organization that provides comprehensive services to organizations where security is paramount. Our team of experts works closely together to deliver top-notch solutions, and we're seeking an experienced Senior Technical Specialist to join our ranks.

  • Senior IT Service Desk Specialist

    4 weken geleden

    Delft, Zuid-Holland, Nederland Stefanini EMEA Voltijd

    The ICT Coordinator manages and/or coordinates operational ICT activities (locally - for medium to large sites, or remotely - for small sites), and provides training and guidance towards end-users, for an optimal use of ICT, covering applications, workplace, and infrastructure services. He/she ensures that IT solutions within the scope of the role are...

  • Senior Network Operations Professional

    1 dag geleden

    Delft, Zuid-Holland, Nederland Fox-IT Voltijd € 25

    We are Fox-IT, also known as Fox, and we're committed to making society safer through our technical and innovative solutions. We're a team of critical thinkers and security-minded individuals who are passionate about cybersecurity.The role we're looking to fill is for a Senior Technical Specialist who will be working primarily with our network modules (NDR)....

  • Molecular biology research technician

    7 dagen geleden

    Delft, Zuid-Holland, Nederland TU Delft Voltijd

    Molecular Biology Research Technician As a Molecular Biology Research Technician in bottom-up construction of synthetic cells at TU Delft, you'll play a critical role in establishing our new semi-automated pipeline for chromosome and genome assembly. Job description  To gain a fundamental understanding of what life is and how to build it from scratch, the...

  • Senior ICT Technician

    3 dagen geleden

    Delft, Zuid-Holland, Nederland Stefanini NV Voltijd

    Required Skills and Qualifications">Requirements:Special Secondary Vocational Education (MBO) in IT or equivalentExperience with ICT service provision more than 2 yearsKnowledge of operational ICT procedures and processes regarding the delivery of contracted services is essentialKnowledge of ICT end user hardware, software, and technical...

  • Senior Technical Infrastructure Expert

    1 dag geleden

    Delft, Zuid-Holland, Nederland Fox-IT Voltijd € 25

    Job Description:We are looking for a highly skilled Senior Technical Specialist to manage our network modules (NDR). As a key member of the Technical Operations team, you will be responsible for remote management of these sensors, utilizing your expertise in Linux and Ansible to troubleshoot network and software issues.

  • Senior Consultant Microsoft 365: Strategische IT-Lösungen Entwickeln

    4 uur geleden

    Delft, Zuid-Holland, Nederland OGD ict-diensten Voltijd € 7.900

    Vacature Senior Consultant Microsoft 365We zijn op zoek naar een ervaren Microsoft 365-expert die zich niet alleen thuis voelt in Microsoft-producten, maar ook weet hoe deze producten kunnen worden ingezet om een blijvende meerwaarde te creëren voor organisaties.Nuttige informatieHet analyseren van bedrijfsprocessen en informatiebehoeften van grote...