Client Services Representative
2 weken geleden
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
As Client Services Representative you will receives and respond to client inquiries and requests.
Essential Job Functions
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Resolves issues with orders, delivery dates or service.
- Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
- Other duties as assigned
Physical Requirements
- Job may require extended sitting or standing, use of standard office equipment.
Other Skills and Abilities
- Client Service skills
- Quality Focus
- Problem Solving
- Freight Forwarding Knowledge
- Documentation Skills
- Listening
- Resolving Conflict
- Ability to multi-task
Education Requirements
- High School Diploma or GED
- 0-2 years' experience as assembly line lead
Certifications and Licences
- Professional certification may be required in some areas
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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