Account Support Officer
2 maanden geleden
Posted
04-Sep-2024
Job type
Full time
Country
Netherlands
Location
Rotterdam
Lead recruiter
Daniela Duran Chaves
Function
Commercial
Reporting Line
Commercial Excellence Manager Netherlands
On-site/Remote
On-site
Level of experience
Individual Contributor/Support (Non - Managers)
Contract type
Permanent
YOUR OPPORTUNITY
Your opportunity
We are looking for a dynamic and communicative Account Support Officer to join our vibrant team at our Rotterdam city center office.
In this role, you will provide crucial administrative and commercial support to our customers and Key Account Managers.
We offer a flexible work environment with the option to work both remotely from home and in our office.
This versatile role involves working closely with the respective Key Account Managers to manage retail and horeca customers.
You will be in contact with the customer, supporting in various activities and are responsible for financially relevant sales processes. This may concern translating customer contract into the relevant systems, promotional planning and checking invoices.
You will also collaborate frequently with other departments, such as supply chain, marketing, finance and customer service, ensuring a seamless experience for our customers.
About You
You are an enthusiastic and commercially savvy administrative professional who excels in communication and thrives in a team environment.
You have a knack for diving into the details while keeping an eye on the bigger picture, all with the goal of driving future growth.
**Key Qualifications**:
Experience in a commercial environment—preferably FMCG
Financially savvy, accurate, and structured in your approach.
A hands-on, proactive attitude with a strong drive for results.
Affinity for data analysis, providing insights, and working with systems (e.g., SAP, Excel, Anaplan).
Excellent communication skills—you can convey ideas clearly and effectively, both in writing and verbally.
Team player with a customer-oriented mindset—you enjoy collaborating with colleagues from different departments.
Ability to confidently manage projects independently
RESPONSIBILITIES
**With Our Consumer At The Heart Your Key Focus Will Be**:
Coordinate and support account-related activities, both internally and externally.
Serve as the main contact for customer inquiries, including managing agreements and promotional activities.
Manage budgets, forecasts, and reporting; ensure accurate data entry.
Active collaboration with Key Account Managers to drive results, providing support and implement best practices.
Prepare and launch customer innovations while optimizing processes.
SKILLS & EXPERIENCE
**The Skills And Experience Needed To Create Your Legacy**:
Customer-focused, commercially savvy, and proactive with strong problem-solving skills.
Excellent financial understanding, analytical abilities, and organizational skills.
Able to prioritize under pressure; punctual, positive, and detail-oriented.
Proficient in Dutch and English; experienced with Microsoft Office and SAP (Rebates Module preferred).
Independent worker who thrives in a team environment.
Bachelor's degree with relevant experience
LEADERSHIP AGILITY
At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.
**Belonging**: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
**Self-Awareness**: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
**People Agility**: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
**Results Agility**: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
**Mental Agility**: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
**Disclaimer**: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity.
U.S. applicants have rights under Federal Employment Laws.
PERKS OF WORKING WITH US
At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total R
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