Communications & Activation Manager

6 maanden geleden

Amsterdam, Nederland ING Voltijd

The Group Communications team at our Global HQ is looking for a Communications & Activation Manager to drive the corporate communications and activation calendar to engage and excite ING Group’s key internal and external stakeholders.

Communications & Activation Manager is a junior role that works cross-border, cross-discipline and cross-business to drive awareness and excitement for ING Group’s strategy. The role holder must hold a degree-level qualification preferably in Communications, Marketing, Reputation Management or Journalism, and experience within corporate communications, media relations and/or reputation management in an (international) organisation with a large diversity of stakeholders. They should be versatile and proactive, with proven project and stakeholder management expertise across markets.

**The team**
As Communications & Activation Manager you will join the Group Communications team. The team is part of the Global Communications, Brand & MarCom department. The Group Communications team aims to drive awareness, understanding and excitement on ING Group strategy/topics with key internal and external stakeholders - all employees and special interest groups such as investors/shareholders, sustainability activists, etc. This includes communications around financial reporting, supporting leadership communications, creating a sense of community amongst employees, and managing innovative communication tools. Reporting to the Head of Group Communications, the role requires working closely within the team, with other teams in the department, and with Group functions such as Finance, Operations, Technology, Risk, Sustainability and HR.

**Role and responsibilities**
- Communications planning: Create and implement internal and/or external communications and positioning plans, including a regular measurement and review cycle.
- Activation and execution: End-to-end responsibility for the activation and execution of Group communications planning, including project management and elements such as production, publishing and partnering. Determine the best way to deliver components of the plan, including content creation (self, team, agency), evaluate and measure for impact.
- Stakeholder management: Contribute to the structured approach towards internal stakeholders including management, all business lines and support functions, colleagues in ING’s Comms, Brand & MarCom global network.
- Team collaboration: Connect with members of our Group Communications team and contribute to the goals of the broader Global communications teams (Retail and Wholesale Banking), and actively participate in HQ forums.
- Personal development: Pursue development reflected in individual development plans and leverage departmental training opportunities

**How to succeed**

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

As a Communications & Activation Manage you have the following traits and experience:

- A degree-level qualification, preferably in Communication or Marketing
- 5-8 years of experience in a comparable role in an (international) organisation with a large diversity of stakeholders, including vast experience in financial communications and reporting.
- Stakeholder management and advisory skills: you can build connections and maintain relationships with important stakeholders up to and including board level. You’re also experienced in managing multiple stakeholders across functions and locations.
- Project management: You are experienced in executing a project plan within time and budget.
- Audience research: You have experience with audience research and reporting.
- Innovation mindset: you are interested in new ideas and developments to engage and communicate with audiences and can contribute to building a culture of innovation within the team and the organisation.
- Communication tools: Good knowledge, understanding and experience in managing key internal and external tools such as SharePoint, Viva Engage, Stream, Spotler, and LinkedIn or a willingness to learn fast and master new skills.

**Rewards and benefits**

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at
- A salary tailored to your qualities and experience
- 24-27 vacation days depending on contract
- Pension scheme
- 13th month salary
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary
- 8% Holiday payment
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues

**About us**

**Questions?**

Please note, multiple interview steps involving various

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