Retail Services Assistant

3 maanden geleden

Hoofddorp, Nederland L'Oreal Voltijd

**About L’Oréal**

L'Oréal has been a world leader in the cosmetics business for more than 100 years and has grown into one of the largest FMCG companies in the world. With international brands such as L'Oréal Paris, Garnier, Kérastase, Lancôme, Giorgio Armani and Vichy, we offer relevant products for every consumer.

**About the division**

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Thanks to our strong, balanced and complementary portfolio we are able to meet the needs of every consumer tribe, at every price level.

Our portfolio is composed of 26 brands of which 17 are global brands, including major brands, highly-aspirational and multi-expert, such as Lancôme, Yves Saint Laurent and Giorgio Armani.

**Your role**

You are part of the Retail Services team and report to the Retail Services Director. The mission of the team is to grow the engagement with beauty advisors in the Benelux. There are more than 5000 beauty advisors in the Benelux, either working for L’Oréal, for our retailers or external agencies. With such a big and diverse population, we use different formats to reach them. We create moments for connection, inspiration, learning and skill development.

I this role you are responsible for the administrative and organizational follow-up of the retail services’ team activities in the Benelux. You manage the contact with the beauty advisors by mail, support on executing the annual plan containing both physical and online moments, and support on projects.

**Furthermore, you are responsible for**
- Taking care of all administrative and technical assistance: calendar management, gift sending, invites for events, zoom link creation, etc
- Monitor participant registrations and KPIs
- Generate purchase orders and update the budget files.
- Support on organization of events (booking rooms or locations, catering, and decoration)
- Organizing and coordinating the manager's and team activities.
- Coordinate the participation process for events
- Administrative support: manage incoming and outgoing mail, order decoration; prepare shipping labels and documentation
- Internal logistic follow up
- Scheduling: room & catering bookings, update education outlook calendar
- Invitation: create e-invitation (google form) / printing / sending
- Digital training: analyze and prepare final participant list; organized gift shipping and follow up
- Data management: registrations follow up / monitor KPI’s
- Generate purchase orders and update the budget files.
- Mastery of office software: Word, Excel, PowerPoint, Outlook, and other software relevant to the company

**Your profile**

You are rigorous and attentive to details. You like to collaborate intensively with many stakeholders and keep them sharp. In this role, you will need to tackle a lot of topics at the same time act pro-actively when this is needed. Good communication skills are a must, you are in contact with beauty advisors, retailer headquarters and suppliers on a daily level. You are fluent in Dutch, French and English.

**What do we offer?**

When you start at L'Oréal, you get a great deal of responsibility from day one. To develop, we offer an introduction program and an individual training program. Training can be local or at the global headquarters in Paris. An enriching experience where you will meet international peers.

**And furthermore you will find with us**
- An inspiring work environment with ambitious colleagues, where working Agile is the norm;
- A healthy career perspective with good development and career opportunities;
- A competitive salary which is adjusted on an annual basis in case of good performance;
- Good secondary employment conditions, such as a 13th month, profit sharing, discount on medical expenses and a favorable pension scheme;
- Discount on L'Oréal products

Finally, a great added value of working at L'Oréal is that you will be working with so many different people and functions. This offers you the opportunity to broaden your knowledge about different stakeholders.

**Diversity**

At L’Oréal we aim to hire a diverse workforce:
“A diversified workforce in every function and on all levels strengthens our creativity and our understanding of consumers and it enables us to develop and market products that are relevant“
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