Floor Manager
2 maanden geleden
Rejoignez l'équipe NIKE, Inc.
Loin de se contenter d'équiper les plus grands athlètes mondiaux, NIKE, Inc. explore les potentiels, abolit les frontières et repousse les limites du possible. L'entreprise recherche des personnes capables d'évoluer, de réfléchir, de rêver et de créer. L'épanouissement de sa culture repose sur son ouverture à la diversité et sur sa façon d'encourager l'imagination. La marque a besoin de personnes talentueuses, de leaders et de visionnaires. Chez NIKE, Inc., chacun contribue, par ses compétences et sa passion, à jouer un match difficile en constante évolution.
Travailler dans la vente, c'est être le visage de NIKE, Inc. En accordant une attention constante à la connaissance des produits et au service client, les équipes de vente de Nike offrent chaque jour aux clients de précieuses expériences. De Shanghai à San Francisco, chaque magasin possède une perspective unique et renferme une exaltante communauté de passionnés de sport et de style. Une carrière dans la vente chez Nike impose de faire preuve de créativité et d'ambition, tout en offrant la possibilité de progresser aux côtés des meilleurs athlètes, coéquipiers et partenaires de vente du secteur.
Nike Factory Store Roermond is looking for a Floor Manager to join our team and provide world-class service
to the consumer:
What you bring:
Join the NIKE, Inc. team As a Coach, you will be responsible for delivering exceptional consumer service
and ensuring a premium brand experience for our consumers. You will coordinate, coach, and motivate
the employees in your department while maintaining an excellent work atmosphere. You will support
the management of the daily business in your area to achieve sales targets, including digital services,
visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in
partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also
ensure the store complies with all NIKE standards and guidelines.
Our coaches specialize in one business area but will support cross-functionally:
COMMERCIAL
- Leading a team who can deliver efficient receiving of product, inventory accuracy to visual
presentation standards
- Ensuring the smooth process of all inventories warranting our sales floor is always full,
presentable and achieve brand standards
- Working alongside department leads who will oversee the individual components (product
receiving and visual presentation) whilst you will be responsible for the overall product journey
in store
- Being responsible for monthly initiative launches
- Using our reporting tools to make the best commercial decisions
- Achieving accurate inventory to fulfill digital orders
ATHLETE EXPERIENCE
- Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
- Leading team Engagement on NIKE Community Ambassador activities
- Partnering with senior store leadership, you will oversee the hiring processes including
onboarding
- Being responsible for store scheduling
- Working collaboratively with store team to implement & maintain a positive NIKE culture
CONSUMER EXPERIENCE
- Leading by example and the delivery of our sales floor service and bring the consumer journey to
life
- Ensuring the team is equipped with brand knowledge regarding all aspects consumer service
including digital service enablers
- Completing specific training and share completion with athlete services
- Using data and analytics to provide insights and partner to achieve continuous improvement with
senior store leadership
What you get:
- One of the best compensation and benefits packages in the industry
- Opportunity for quarterly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport
with your teammates on the sales floor
Qualifications:
- Advanced customer service skills with demonstrated ability in leading a shop floor (or
department) team in creating a unique customer experience
- Ability to coach and develop a strong team
- Effective communicator, brand ambassador, and innovative leader
- Flexible with scheduling and available to work retail hours, which may include day,
evening, weekends, and/or holidays, based on department and store/company needs
We are waiting for you
**For this role relocation is not offered.
NIKE, Inc. est une entreprise en pleine croissance cherchant à intégrer à son équipe des personnes capables de se développer avec elle. Nike offre un généreux programme de rémunération globale, un environnement de travail décontracté, une culture variée et inclusive et une atmosphère dynamique propice au développement professionnel. Quels que soient le site ou le poste, les employés de Nike partagent tous la même mission sti
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