Customer Service Representative Spanish/english

3 maanden geleden

Heerlen, Nederland Medtronic Voltijd

**Careers that Change Lives**
Are you looking for a versatile job in a world-leading healthcare technology company? Do you enjoy providing sales support and working in an international, inspiring, and dynamic environment? To support our Specialized Services Customer Care team, we are currently looking for a fulltime, customer-focused, and accurate Customer Care Representative.

**A Day in the Life**
We offer you a position where you support all day-to-day Order-To-Cash processes such as processing, monitoring and following up on, and invoicing orders.
- You do this for the most critical business groups within Medtronic; your operational support has a direct impact on improving the lives of our patients.
- You are the single point of contact for our business contacts for the execution of the OTC processes, within a cooperative relationship.
- You are a pro-active team player with a distinct drive for execution and results.
- You have a strong focus on customer satisfaction and can build lasting relationships with customers and colleagues in other departments and disciplines.

**Must Haves**
- Bachelor’s degree (or at least MBO+)
- Excellent verbal and written communication skills in English and Spanish
- 2+ years of experience in customer service and order management
- Computer literacy (MS-Office Outlook, Excel, Word)
- Strong sense of responsibility and flexibility to take on additional tasks when required.
- Able to prioritize and work under pressure / cope with stressful situations.
- Customer-focused and service-oriented

**Nice to Haves**
- Experience with SAP/ SAP CRM

**We Offer**
We offer a competitive salary and benefits package to all our employees:

- Flexible working environment
- Annual Incentive Plan % depending on company results
- Pension scheme and group discount on healthcare insurance
- Training possibilities via Cornerstone/Skills Lab
- Employee Assistance Program and Recognize (our global recognition program)

**Our Commitment**
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

**About Medtronic**
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are **engineering the extraordinary.**

**Your Answer**

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